The consumer electronics universe vs. Apple, part (fill in number here). Looks like U.S. consumer electronics retailer, Best Buy, is joining up with MP3 manufacturer and marketer SanDisk, and Microsoft and Apple competitor Real Networks to stage another attempt at unseating Apple from its throne atop the digital music player market -- a title it has held for years and years with excellently-designed hardware, intuitive interfaces and slick and integrated software. There are plenty of opponents to Apple's closed infrastructure when it comes to the iPod/iTunes universe, but customers don't think so -- or they would not have made the iPod the best-selling digital music player ever. I often have conversations with types that believe Apple consumers just don't know any better than to purchase items within a closed infrastructure.
These folks generally miss the point entirely -- it's all about a great customer experience, with formats, open-source methods and feature sets a far (far) second place, if that. Apple has made me an admirer just because of the intense focus on the customer experience combined with design that is near-perfect, in my opinion. All this gushing (let the comments start!) from someone who doesn't even own an Apple product at this time.
Well, SanDisk has stepped up its game recently, with very slick MP3/digital media players that far outstrip Apple comparable models with features and even matching Apple to a degree on hardware design. In fact, SanDisk is in second place behind Apple in global digital music player sales -- but a very distant second. If SanDisk can integrate its newer players into a version of Real's software (the Rhapsody service, yes?) and make the entire experience iPod-like (and iTunes-like), they may have a chance at competing better against Apple.
Combine that with Best Buy's distribution and there's a good chance here. Will Apple lose its throne due to this? Highly doubtful -- but one has to wonder, how long can Apple keep up its enormous lead?











Reader Comments (Page 1 of 1)
10-06-2006 @ 10:56AM
JeffreyLin.Net said...
Not to think less or look down on the consumer, but the key to Apple's sucess is its simplicity and ease of use. A 3-way alliance between Best Buy, Sandisk, and RealNetworks just has too many separate parts that would only make things harder to use than Apple's integrated products.
10-07-2006 @ 1:06PM
MacManiac said...
We list apples competitive advantages, and stack this deal against it, we find something worrysome. Apple should worry about this line up, because of what it represents. Apple was first to market with a hight quality hardware-software-compatibility-brand combo. If it takes these four components to create and expand a category, Apple had it all. No wonder it made great strides in outpacing and trouncing competition.
However, such early successes, though very sweet, are not difficult to overcome. This new service, like Zune, are aiming at rivalling apple's hardware-software-compatibility-brand combination. Apple has created the category-- not every one 3 years ago was aware that one needed an MP3 player, nor was the universe of possibilities available then that the iPod's success has engendered.
Now, that the business model has been established (taking out some of the risk in coming to market), the need has been created (by Apple, but exploitable by anyone), and the economic opportunity clearly demonstrated, it is inevitable that mighty competitors will copy and move in.
The big question is, is this category naturally only has room for one or two players-- think Tide in the US and Surf in Australia, or is it big enough for more.
Typically, consummables have lesser room for category dominators than do consumer durables.
So the question is, are MP3 players consumables, or conssumer durables? My reading is, these are like expensive shoes and jackets-- and like in shoes (or Jackets), there is room for two to four main competitors (medium cost, big chuncks of market share), one or two premier names (high cost, small market share), and a lot of fragmentation at the bottom. And, significant retail power.
Apple has countered these threats by cleverly shaping the landscape-- it offers players accross the board, leverages the networking effect of technology, and markets direct to customer to mitigate channel power.
Neverthless, entry into this industry is only a matter of time. A creative challenger will probably arise aboad, have very CUTE, disposable models, will appeal to high schoolers, and will squeeze apple from the bottom, will grow amongst the iconoclastic 13-17 year old age group, and then will create a premium player, in the Jewlery category to leap frog apple's offerings.
The question is, which global player has the persona and creativity to do this? The answer is, NICHT MicroSoft. I am thinking a bunch of creative high-school dropouts, working in their garage in Vienna, with a dream... in short, some very unexpected source.
10-08-2006 @ 12:39AM
zune said...
I think the key to Apple's success is actually marketing, not simplicity. Look at cell phones for example, they are getting more and more complex and people love them for it. The secret is marketing, I see iPod ads all over the TV but no Sandisk. Therefore a good competator will need a good marketing budget and I think M$ fits the description. There is an almost linear relationship between marketing budget and sales.
And the download service issue is a non issue, not even worth discussion. Don't entertain the illusion that kids pay for digital music.