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How to build the next YouTube: Five lessons from the Google deal

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At first blush the news that YouTube, the remarkably successful video-sharing Web site, would be bought by Google for no less than $1.65 billion in stock, seemed like more back-to-the-future dot-com nonsense. The stock market is at a new record high, just like in early 2000. And a year-old start-up with no revenues and just 60 employees is selling for a billion-plus. How circa-1999!

But you can't chalk YouTube's success up to to bubblicious times. There are clear reasons why YouTube has commanded a super-sized valuations. And the reasons aren't rocket science. They are good business practice that any startup can seek to emulate.

Here are five lessons we can all learn from Google's success:

First, figure out what matters most to the success of your business and make that your top priority. For YouTube, it was building audience. Revenues didn't matter, profits even less. What mattered was that visitors were viewing 100 million video clips a day. YouTube founders now have to help Google figure out how to make money from all that traffic without alienating users, but that has turned out to be a Stage Two problem -- after the big pay day.

Don't let legal worries be too much of an impediment. Marc Cuban and other Web pundits have been fretting over YouTube's potential legal liability for copyright violations on its site. Now that's soon going to be Google's problem. But for YouTube's founders, who lacked deep pockets, the risk of major lawsuit was kept at bay simply by them being responsive and taking down content when copyright-holders objected. Maybe they got lucky. But it's clear, if they had spent too much time consulting lawyers, rather than building the site, YouTube would have never gotten off the ground.

If you want to build a mass audience, make your product easy and fun to use. That was the first priority of founders Steve Chen, Chad Hurley (and we learn only recently of third co-founder Jawed Karim). Once they built the interface and it became incredibly popular, the priority was making sure its servers could handle all the traffic so the user experience didn't deteriorate. Without that laser-like focus and determination to make the site accessible and entertaining for users, it wouldn't have become the $1.65 billion property it is today.

Don't load up on staff. Here's some shockingly simple math: At a $1.65 billion price and roughly 60 employees, every head at YouTube is valued at $27.5 million. But you can bet they aren't all getting paid that much (hopefully the Hurley and Chen will treat them right). Bottom line -- the company is more valuable because expenses are so low. The low headcount proves better than any other metric that the business is scalable -- and that's what dealmakers, focused on future profit margins, care about.

Be original. Maybe the YouTube founders don't deserve credit for originality as much as for their ability to tap into all the the wonderful, weird and creative forces flowing on the Web. But the success of YouTube has as much to do with its ability to entertain, mystify and heartwarm as it does with its technology. There must have a been a point where YouTube's founders felt the site take on a life of its own as users fueled its growth. Rather than try to contain that energy and originality, they were smart enough to let it run wild.

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Last updated: November 09, 2009: 08:06 PM

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