The rumors about Wal-Mart intentionally mis-labeling and mis-packaging certain food offerings in its stores last year as the retailer moved into the "organic" arena have been around since the start of Wal-Mart Stores, Inc.'s (NYSE:WMT) new entry into selling organic foods and related items.Strike the heaviest blow yet to the retailer on that note, though. Wisconsin-based Cornucopia Institute, an advocacy group, is accusing Wal-Mart of "organic fraud." The group claims that Wal-Mart is defrauding its customers by mislabeling non-organic products as organic. The Cornucopia Institute promotes sustainable farming and is one of the largest watchdogs of the organic food market as newer and larger retailers push their way into the approximately $15 billion industry.
The group stated that it conducted checks of Wal-Mart stores in five states -- and discovered labeling violations in virtually all of the "dozens of stores" it visited. While that does not constitute fraud in "all" Wal-Mart stores as it relates to "organic fraud," it is a decent representative sample nonetheless.
Wal-Mart came back with a rather goofy defense to the allegations, saying that it often mixes organic and conventional products on its shelves to make it easier for customers to find organic options. Um, what? I think separating organic and non-organic foods would make it much easier to distinguish between the two -- not the other way around.
The company responded with an emailed statement: "Although Wal-Mart has more than 2,000 locations that may offer up to 200 organic selections in addition to thousands of non-organic offerings, we believe it to be an isolated incident should a green organic identifying tag be inadvertently placed by or accidentally shift in front of the wrong item."
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Reader Comments (Page 1 of 10)
1-18-2007 @ 3:34PM
Eddie Gilmartin said...
Apparently having illegal mexicans rubbing their unwashed hands on the produce does not constitute organic.
1-18-2007 @ 3:36PM
Phatman said...
"I think separating organic and non-organic foods would make it much easier to distinguish between the two -- not the other way around."
I disagree. I don't think that there should be an organic section to the store. If I am going to the store to buy cereal for example, it would be easier for me to find the cereal isle. From there I can look at and compare organic cereals vs. non-organic cereals.
If you want to only buy organic everything I suggest you take your business to a store that specializes in that like a Trader Joes or something.
1-18-2007 @ 3:53PM
John J. Sullivan said...
History is on the side of the complainers here.
Remember a few years ago when a major network caught WalMart using misleading signage on imported merchandise (describing it as made in the USA)?
Their CEO walked off the set when questioned about this "error" and I took pictures of the same signs, same misleading signs on displays of imports in 5 WalMart stores within the following two weeks.
Like in most WalMart PR coverups, truth again is a missing ingredient.
1-18-2007 @ 5:46PM
JJ said...
WALMART IS AS DISHONEST AS IT IS NON-FAMILY ORIENTATED. IT CARES ABOUT NOTHING BUT THE BOTTOM LINE-- I HAVE KNOWLEDGE OF THIS BEAUSE I WORKED FOR THEM FOR YEARS AND AM VERY GLAD TO BE DONE WITH SUCH A GREEDY COMPANY!!
1-18-2007 @ 7:15PM
karen said...
I work at a Walmart and have not observed mislabeling in anything. It may happen in some stores but not ours. As far as not being family oriented, we have many husbands and their wives working in the same store just not in the same department. We also have wonderful medical and dental insurance. I feel sorry for the stores that don't take care of their employees as well as ours does.
1-18-2007 @ 7:31PM
ChuckW said...
Wal-Mart is not intentionally misleading anyone. As was noted not all produce managers are thoroughly familiar with those regulations. This company says it found violations in stores in 5 states. What about the other 45 states? All this uproar is nothing more than another tempest in a teapot. Disgruntled ex-employees comments are suspect to me, as they cause me to wonder why the are no longer there after supposedly working there for years.
As with all companies experiencing growth in this day and age, Wal-Mart is under going changes in it's own corporate environment. Some are good, some are not. Wal-Mart is a good company to work for, regardless of errors in judgement by some in management. I have worked for them now for a little over two years and seen the changes being made throughout the company. I have worked for other retailers and was treated far worse. As an added note I grew up in Detroit and watched the unions ruin my hometown.
1-18-2007 @ 9:00PM
Mary said...
This just makes me wonder if this is another trick to make Wal Mart look bad. I don't think they mislabled anything on purpose. Why don't they check other stores that are selling organic foods and see if they are labled correctly.
1-18-2007 @ 11:00PM
Jack Schneider said...
Lets talk about corporate and gov't fraud.
1. Organic produce impossible to tell so it could be a honest mistake.
2. Gasoline prices
3. Milk with no hormones
4. WMD
5. Skip Libby covering up for the vp
6. OJ didn't do it
This just a few of the current lies But the biggest lie of my generation Was the Gulf of Tonkin incident which 58000 men and women died for nothing in Viet-nam
1-23-2007 @ 11:20AM
Dick McCarthy said...
I had a very nasty experience several weeks ago at your store in Fair Lakes VA 22033! Had many "promises"to have it taken care of by your "representatives" by email & telephone to no avail! The reference # is 000000014930255 in case you might have an interest! Is this just another blog in your system? Thank you RJ McCarthy
1-24-2007 @ 12:21PM
Dick McCarthy said...
Sda Company! Ill not be a customer ever again!1
1-25-2007 @ 6:22AM
Traci said...
Don't people have anything else to worry about? This is crazy to me. Get over it people!
1-25-2007 @ 6:45AM
Terri said...
I work for Walmart and I also stock the canned vegetable aisle from time to time. Yes there are green "organic" labels on the shelve as well as what we call a "bean flip", which states if something is organic. The labels of the organic product even says organic on them. Things fall off, labels can be moved, but if the consumer can't read the label that clearly states it's organic, or if the consumer is so hell bent on organically grown, then I'd suggest a garden where they grow their own veggies, they can amend their soil and chose to use bug deterring chemicals or not to. I feel that we are offered too many choices in the grocery industry anyway. When I was growing up, there weren't 5 versions of vegetables. In fact, I remember helping shell peas and breaking beans etc. Trust me, my home grown versions are salt, sugar free, and taste so much better than what I can get in a can from my bi-weekly shopping at Walmart. Yeah it takes alot of time and effort, but I'll always choose my homegrown version over a can anyday. Now, go find something more worth while to complain about. Terri
1-25-2007 @ 6:35AM
Donna said...
Walmart? I don't think many people have nice things to say about Walmart. Most of the people (not all of them) that work there are rude. You have the busiest time of the day and they have 2 or 3 checkout lanes open. (line are backed up) You can never get someone to help you, when you need help. And for the people that work there, well no wonder they are rude, because they are treated like crap by upper managment. It is sad.
1-25-2007 @ 6:36AM
Donna said...
Get over it??? What are you saying? People work hard for their money and they should get what they pay for. It is bad enough we have to put up with the rudeness that goes along with WALMART, much less not getting what we are paying for. Get over it? You must be rich, because we WORK FOR A LIVING and Walmart should treat people better than they do.
1-26-2007 @ 5:23AM
jim griffin said...
i am getting pretty tired of these watchdog groups jumping on corp. at every turn. surely there are corp that need watching, but organic food. first how do you tell if food is organic or not after it is packaged. next find out the process it is packaged if packaged at the store.for example if hispanics are hired to package most can speak english but reading it is another thing they are probably shown how to package and can not distinguish between organic or non organic. not all errors in the corporate worl are out to defraud the public.
1-25-2007 @ 6:56AM
SEAN HUSSERT said...
Mislabeling even one product in a store usually constitutes fraud in this country,but dozens of stores? That's blatant fraud. It's no different than if they tryed to pass off boxed dirt as laundry detergent.
1-25-2007 @ 7:11AM
kurt faust said...
That dang Walmarts at it again, not only mixing up food, but one time I went and bought a coke, and when I started drinking it in the truck, then and only then I realized that they put a diet coke there to mess with our minds. All them years going to school and we still can't read things right . Shame on you Walmart
1-25-2007 @ 7:19AM
JLee said...
Okay so we're talking about labels placed in the slot (sliding slot) in the front edge of the shelf.
Probably not the best way to mark since -the tags are easily slide and/ or the shelf stock can be shifted.
As a child I'M SURE SOME OF YOU REMEMBER SLIDING SEVERAL OF THESE DOWN THE SHELF? I'M SURE CHILDREN STILL DO.
So how can you blame WalMart?
I can't believe if you were really interested in organic the packaging wouldn't repeat it and you wouldn't check it.
I imagine the organic on the shelf along with regular stock does increase organic sales. When buying say peas and the organic is right there you can quickly make the choice if you desire to shift to organic. Remember they are trying to attract new users. Indivduals already sold on organics know where to find them in their favorite store.
I personally have never even looked at the organic section in my grocery store. I'm not conditioned to but if the organic selection was right by my normally purchased brand I'd at least look at it and may be tempted. Currently I asssume it's a lot more expensive. It may not be or if it's ever on sale to encorage trial I never see it.
1-25-2007 @ 7:21AM
Christina said...
Can I just say to the people who repeatedly take their time to scold others on "finding other things to complain about" that they too have other things to do besides complain about someone complaining about something that is serious. Those people waste their time in responding and the ones truly complaining about nothing in reality.
Family oriented is a joke. To work for them is a JOKE. My sister works there and has been there for a little more then a year. She has personally witnessed racism, discrimination, theft, corruption, lying, and the best is the policy if someone hurts themself to remove all surrounding objects on the floor so as to remove any liability from Walmart before helping the customer!!!!
1-25-2007 @ 7:24AM
Charlene said...
I am all for food grown organic and for walmart selling the products but where in the countrys can you really grow food in gardens or fields that big factories are not close and the air is one hundred per cent safe that the particales from different places and goes up in the air falls down on our veggies and folds up into the leaves as it grows or animals eat grass where particales fall out the air Walmart tries to offer people good food like all other stores but they can not control the air maybe they could put all the organics food on one aisle