At this point, Big Telecom will do almost anything to keep cable companies from taking more of their phone customers. The latest idea (subscription required) from AT&T Inc. (NYSE:T) is to let its cellphone customers call AT&T's land line phones for free.
The plan is complicated, which means most customer will not be able to figure it out. For starters, the user has to have a 900 minute a month cellphone plan. And, users have to have AT&T's unlimited long distance plan as well. It appears that the two programs cost about $100 a month when taken together.
Cable-based VoIP phones from companies like Time Warner Cable (NYSE:TWX) and Comcast (NASDAQ:CMCSA) have monthly plans for $20 to $30, so its is hard to see why the AT&T plan is attractive.
Maybe it is a sign that AT&T is having a hard time keeping customers.
Douglas A. McIntyre is a partner at 24/7 Wall St.
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Reader Comments (Page 1 of 1)
1-19-2007 @ 11:11AM
Trace D. Farley said...
AT&T (formerly Pac Bell) is losing customers because of the terrible customer service. I used to have Cingular (Pac Bell owned), DSL through Pac Bell (before they bought AT&T) and my home phone through them, and I cancelled them all. They are the worst telecommunications company in the country and I highly recommend staying away from if you don't have them, and cancelling your service if you do.
2-08-2007 @ 1:16AM
GLENN WEBB said...
I HAVE HAD SOME DISAPPOINTING SERVICE FROM DIFFERENT COMPANIES AND I DON'T USE THEIR SERVICES ANY MORE, BUT A CALL I MADE TO BELLSOUTH THIS MORNING WAS INFORMATIVE, PLEASANT, AND COST SAVING. I SPOKE WITH A WONDERFUL PERSON NAMED MIA IN MISSISSIPPI WHOM LEFT ME TOTALLY SATISFIED WITH HER SERVICE AND HER BRAND.
1-19-2007 @ 1:12PM
B Slepicka said...
Once FIOS takes over, Cable will go by the way of the buggy whip. You've taken a very mioptic view to the industry.
1-19-2007 @ 1:17PM
douglas mcintyre said...
With cable talking telephone customers from the phone company and a three year lead in the "triple play" FiOS is a loser.
Doug McIntyre
1-19-2007 @ 1:51PM
douglas mcintyre said...
With cable talking telephone customers from the phone company and a three year lead in the "triple play" FiOS is a loser.
Doug McIntyre