Sears helping out soldiers


In a move that is down-right American, Sears stores (NYSE: SHLD) are going the extra mile for our men and women in the armed forces. It was reported to me that not only is Sears gladly meeting the legal requirements to hold open and available the jobs temporarily vacated by individuals who are called into active military service but they are proud to go above and beyond the call of duty. Sears is voluntarily paying the difference in salary and maintaining all benefits including medical insurance and bonus programs for a period of up to two years for their reservist employees who are called into service. I myself will happily drive ten miles beyond a Wal-Mart store (NYSE: WMT) and joyfully risk paying slightly higher prices to deal with a company that treats my soldiers like that.

My tip source informed me that she contacted Sears customer service by email regarding the reservist support program to determine that the story was true and to voice her support of such a program. She received a timely reply from Sears, the content of which was as follows:

Dear Customer:

Thank you for contacting Sears.

The information is factual. We appreciate your positive feedback. Sears regards service to our country as one of greatest sacrifices our young men and women can make. We are happy to do our part to lessen the burden they bear at this time.

Bill Thorn
Sears Customer Care
webcenter [at] sears.com
1-800-349-4358

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