McDonald's (NYSE: MCD) was sued in China for, among other things, printing most of its receipts in English. The suit was not brought by the Chinese government, but by a lawyer in the country. The charge is that Chinese consumers have a "right to know" what they have paid.
McDonald's claims that all of its local restaurants are staffed by local Chinese who speak only the country's language.
This story could be an isolated incident but could also be taken at the beginning of attempts by the Chinese to control the practices of US companies in that country. It is not clear, and may never be, whether the attorney who sued McDonald's did so at the request of the government. It would be one way to avoid a direct confrontation between China and a US multinational.
If other suits by "local" attorneys or legal authorities within the provinces begin to be more frequent, it could be a sign that the government, working indirectly, is planning to gain control over business practices of companies based outside China. Wal-Mart (NYSE: WMT) has already been forced to allow local unions into its store, along with a branch of the Chinese communist party.
Douglas A. McIntyre is a partner at 24/7 Wall St.











Reader Comments (Page 1 of 7)
7-27-2007 @ 1:43PM
Brockage said...
Ah, China -- just like the USA: they want the enemies of capitalism right in the store and they love litigation. I guess we'll get on pretty well, comrade. Oy.
8-01-2007 @ 2:44AM
ragcng said...
Maybe this is a hint, and it is time to pull out.
8-02-2007 @ 6:57AM
Bill West said...
If the Chinese want to sue McDonald's over too much English on the reciepts, wait til they find out how unhealthy the food is....Mickey D's should just pull out and let them go back to eating fish heads & rice.
"In 3 thousand years of recorded history, the people of Asia have learned how to do 2 things: 1. carry 2 buckets of s--t with one stick, and 2: how to eat one bucket of s--t with 2sticks."
8-05-2007 @ 8:09PM
Pat said...
Well....maybe we shoulda done the same in this country.
We might all be speaking our language...ENGLISH !!
Asia is teaching all their countrymen a second language:
Spanish.
Hmmmmm
Pat
8-05-2007 @ 8:12PM
Lindsay Wagner said...
Just tell them to come over to the U.S. illegally and we will gladly translate anything that they want. The American people love paying for that!
8-05-2007 @ 8:26PM
jude said...
Where is the controversy? When in China-speak Chinese.Shame on Macdonalds
8-05-2007 @ 8:29PM
joyce said...
Did anyone watch dateline last week? Apparently china was shipping fake drugs to our country which actually got to the pharmacies. I'm talking cholestrol meds and cancer meds. They were made of cement but looked exactly like the us drugs. Now I'm anti-war and all of that but when i watched that i wanted to take one of their chopsticks and put it somewhere.
8-05-2007 @ 8:34PM
anne said...
I know the feeling. I go into an ethnic store in an ethnic neighborhood where no English is spoken and try to get help in finding an item. No such thing. There is no help and you feel as if you're in a different country. That is why my family and I just moved from our neighborhood of 24 years where little by little it was taken over by people of Asia or India, or Pakistan, etc. where no English is spoken. One by one our business establishments were taken over. No one complains that there is no English spoken in our country anymore. Where is the quota system of years ago where one ethnicity or another doesn't overwhelm us??? Remember that in these countries their population is so much greater that it is easy to overrun a neighborhood. NO ONE COMPLAINS THAT THERE IS NO ENGLISH SPOKEN, WRITTEN, ETC.!!
8-05-2007 @ 8:38PM
AmricnConsumr said...
Well, think about it. In Europe, it is mandatory that children in grade school (K-12) take English as a second language. That is why the German's and such are so successful over here, because they take what they learned and apply it. Here in the US (or at least in FL, where I am) we are only mandated to take 2 years of a foreign language in high school... which makes no sense. Living in FL and dealing with many immigrated Spanish-speaking folk, I don't remember past my colors, numbers, and basic conversation skills from high school courses; but I am now (3 years after graduating, mind you) 100% fluent in Spanish, because I took a job working at the local mall, and on top of that I made friends with a few bi-lingual people too and just learned on my own. Just making a point that, if China were to mandate English as a second language in school (Not sure if they do or not...) then maybe they wouldn't be so mad about the receipt printing in English.
Or... maybe they should have a 2-sided receipt machine that prints English on one side and Chinese on the other. Or, a button that says "print receipt in [select language]".... Just my thought on things
8-05-2007 @ 8:42PM
Rebecca said...
Did they make their request in English or Chinese? After all, I bet McDonald's has the right to know what they're being sued for! Oh right, they went right into the courts. Jeesh, and I thought frivolous lawsuits ended at America's borders...
8-05-2007 @ 8:43PM
bc said...
the bamboo flooring from china was beautiful and cheap or we'll be stuck with the old embarassing one. maybe help them help us. as consumer i like sweet prices and varity.
8-05-2007 @ 8:43PM
China Sukx said...
Nuke China! Those people eat animals while they are still alive! They also eat cats and dogs, and probably their own young if they are born with a defect. NUKE EM!
8-05-2007 @ 8:54PM
Ted said...
Why are we surprised? China is a sworn enemy by them against us. Yet we continue to send them our businesses and trade with them. They are loaning us money for our debt. What is happening is JUST the tip of the iceberg. Our greed will catch up to us. Do we ever learn??
8-05-2007 @ 8:54PM
andi said...
To whoever said they should print a dual sided sheet one in english and one in spanish, I agree it's a graet idea. I have children in the school system here in CA and EVERYTHING comes home in English and on the other side Spanish or on a separate piece of that poor tree they shredded to make sure our immigrants feel welcome as they send their kids to our schools and collect our welfare...Go USA
Also, to Lindsay Wagner...you go girl!!
8-05-2007 @ 8:59PM
david said...
And yet another reason to pull our resourses out of China. Their inferior products, lack of democratic government, and horrid sanitary conditions should have been enough, but now they want our companies to learn to print chicken scratch on receipts? What about all those assembly instructions for the crap they ship over here that look like finger painting? Maybe we should sue them. Without American money and investment their economy would evaporate.
8-05-2007 @ 9:09PM
Kathleen Johnson said...
CHINA has no room to complain about anything! Look at all the contaminated product, that they have been sending to the USA!
McDonal's is an American based company, so yeah... They would be speaking English! At least we aren't trying to poison you, like you've done to so many of us Americans & our pets! If you don't like it... Don't go there!
8-05-2007 @ 9:12PM
Jim said...
I am so sick of seeing this country bend over backwards for China when all they do is rip us off, poison our food and toys, and generally bring down the standard of living here in the US. We should have immigration quotas like other, smarter countries.
8-05-2007 @ 9:15PM
Barbara said...
Go to china speak chinese. Come to America speak English. Sounds simple, so why are we printing everything in Spanish? No other country is as crazy as we are.
8-05-2007 @ 9:18PM
Vickie said...
I say pull all the McDonalds out of China !!!! NOW !!!!!
Besides that if anyone keeps up with the news China is trying to poison americans. First with the dog food incident and now Colgate toothpaste. If its made in China DONT buy it !!!!!!!!!
8-05-2007 @ 9:19PM
mrdickieweed said...
McDonald's in China...and people think that the CIA are a bunch of bumbling idiots....this proves that they are very cunning indeed....ten years of McDonalds and they will be as fat as we are, and it will be easy to knock them over and roll them down the street and into the bay....there should still be a few patches by then where the water shows through the garbage, otherwise they'll just pile up....I say really confuse them and say "press one to proceed in Chinese", and then staff it with illegal Mexican immigrants who speak neither English or Chinese...