Picture this: You arrive for your Southwest Airlines (NYSE: LUV) flight early. You manage to avoid packing excessive amounts of liquids in your carry-on baggage. You remember your ID, you wait until your seat is called, you stow your bags properly. You're even prepared to turn off your electronic devices and stow your tray table and put your seat in its upright and locked position when ... you're asked to leave the plane because you're showing a little too much leg.Haha! What is this, 1951? Nope. It's 2007, and a few months ago waitress Kyla Ebbert (who works at Hooters, where scantily-clad is a good thing) was escorted off a Southwest Airlines flight from San Diego to Tucson because her outfit -- a miniskirt, tank top, and cropped sweater -- was too revealing (I don't see any cleavage and she was wearing a bra). She put up a fuss and was eventually let back on the plane after a lecture on her dress, or lack thereof.
Update: After apologizing to Ebbert, Southwest Airlines held a fare sale in honor of miniskirts -- it was fabulously popular with customers, but Kyla wasn't so pleased. To spite them -- or perhaps to take advantage of her 15 minutes of fame before it went away, leaving her still-penniless -- Kyla agreed to pose nude for Playboy.
Southwest Airlines has a history of questionable fashion judgment -- see here:
I'm all for appropriate clothing, but personally saw nothing in Ebbert's outfit that was cringe-worthy. And if it was?
Since when did proper attire become yet another qualification as an airline customer? It seems that airlines are their own worst enemies these days, kicking passengers off for uproarious sins such as breastfeeding, being the parents of overtired toddlers, or (gasp) wearing a skirt. What happened to "the customer is always right"?
In the airline business, sometimes, the customer is only right if it's convenient for the flight attendant. And that's only going to spell "losses" or, at the very least, "negative brand equity." Maybe Southwest (and many of its competitors) should invest in free yoga classes for its employees. Take a deep breath...
Update: Southwest Airlines apologized to Kyla Ebbert and then, in a PR-saving tongue-in-cheek stunt, offered "skimpy" airfare, a ten-day sale in honor of miniskirts. The sale ends September 28.
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Reader Comments (Page 32 of 32)
10-06-2007 @ 7:00AM
Kathy said...
I agree with Southwest Airline's decision to ask passenger to cover up or change offensive clothing. While the lady is standing up, there appears to be little to find offensive, other than a lack of style. But what happens when she sits down in that outfit?? I believe Southwest was thinking of the other passengers on that flight. Most passengers don't want to have to see underpants (or thongs) or butt cracks when they go out in public. I am glad someone has stood up for the rest of us. That goes for the guy who was wearing an "offensive" tee shirt too. I don't want to try to explain such behavior to any of my children!!
10-07-2007 @ 1:28PM
Patty said...
It's very possible that some passengers were already sitting down, as she walked through the narrow aisle; therefore, a few curious passengers must have tilted their head just a little to take a peak. Perhaps some of the crew members noticed and decided to do something about it; nonetheless, it seems like it's always easier to blame others. Hopefully next time, people won't try to peak, people will wear longer skirts, and employees will communicate effectively.
11-12-2007 @ 1:09PM
MLabel said...
I agree. Although Kyla wasn't fully clothed, she wasn't dressed inappropriately. Apparently the only person she offended was the flight attendant. And who cares? Other than her legs, she didn't reveal any body parts and kept to herself. It seems that Southwest is a too picky and extremely hypocritical.
10-26-2007 @ 9:46PM
Trish said...
Obviously only the enraging part of the story was told here. If the "poor woman" was so "humiliated" as Paula and others suggest, she shouldn't have worn what she did. She was responsible for that. As for the people who complained to SouthWest (no, they did not target her) I can't blame them. I wouldn't want someone with no underwear sitting next to my children exposing herself either. Who does that? At some point, we need to stand up for decency or they'll be none left! Kudos to SW for kicking her off and boos' for taking her back on and apologizing. She should have had the common sense to realize that a public plane is not the same arena as a Hooters and dress accordingly.
10-26-2007 @ 10:02PM
Trish said...
We're in these kind of predictaments because certain members of society can't stop squalking about "their rights" long enough to try and consider the rights of the people around them.
What about her fellow passengers? The ones with young children? Surely you can't honestly be dumb/naive enough to sincerely believe she sat on the plane in this outfit and didn't show anything.
Do I think you should be able to wear what you want? Yes. But always when and where you want? No. There's a time and a place for everything (anyone remember that good ol' common sense we were taught as youngsters?)
We all share space with others and need to have the decency and sensitivity to recognize that flashing your beaver in public, on a plane where there are families and children, is just plain crossing the line.
(Plus, has anyone thought about the consequences of having someone else sit in that seat next? What, are we hankering for a pandemic next? Are we that bored?)
What's that old saying? You gotta stand for something, or you'll fall for anything?
Well, from the comments I've read here today, it looks like America has already fallen....into moral starvation.
I spent 6 years in Europe. And yes, they have laxer standards overseas, but you'd still be hardpressed to find their women flashing their beavers anywhere; let alone to children and families.
Americans; we need to grow up and start thinking of others, as well as ourselves.
11-10-2007 @ 7:57AM
amy said...
I know that on United, if you've got a free ticket courtesy of a relative, there is a dress code. One of the items for women is no bare legs with skirts or dresses. A friend of mine was denied her seat because she would not wear hose. She went home, fumed, then wore hose the next day so that she could fly home.
11-23-2007 @ 3:04PM
Ray said...
The core customers of SW is from the bible belt. What do you expect.