Palm (PALM) rapidly turning into an aging tech dinosaur


Palm Inc. (NASDAQ: PALM) seems to be a company with little direction these days. In the minds of many, the company that basically invented the popular smartphone market over four years ago with its Treo PDA/cellphone product has done little since that time in product innovation. As a result, competitors like Motorola, Inc. (NYSE: MOT), Research in Motion, Ltd. (NASDAQ: RIMM) and Apple, Inc. (NASDAQ: AAPL) are now chomping heavily into Palm's core business of smartphone production.

When Palm acquired Handspring in 2003 and began setting the world ablaze with its Treo product, it was happy times for the company. The Treo line quickly became Palm's lifeblood as its PDA products (like the Palm Tungsten and Zire) continued selling in decreasing numbers. Those customers moved into smartphones, and the Treo was timed at the right moment to capture those folks.


Since then, the Treo has seen little in terms of innovation, even though it is a great product. But Apple's iPhone and the prevalence of Microsoft, Inc.'s (NASDAQ: MSFT) Windows Mobile software platform on a bevy of devices from a whole handful of manufacturers have started to crush Palm in the worst way. Want a smartphone these days with a built-in keyboard (real or virtual)? You have plenty of choices, and many with new and exciting features (even if customers don't use them). Palm's Treo? The perception (and reality for some) is a stagnant product that is no longer even close to exciting as it was years ago. Therein lies a huge problem for Palm.

What else does the company have? It killed the odd Foleo product before it even hit the market, and while it still sells standalone PDA products, customer are not buying them. Many current cellphones perform all the same functions pretty much, and smartphones are the new PDA. Aside from "syncing contacts from Microsoft Outlook," what are the definitive features about Palm's products? Increasingly, it's hard to count them with even a few fingers.

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