Delta airlines must be hard up for money. The airlines should have donated the seats for the precious children Emma and Taylor.

Emma and Taylor deserve more respect and more compassion from Delta airlines.

That is ridiculous!! Come on, Delta ... where is your HEART ???????

Delta truly has no heart! everyone should boycott this heartless airline - let's see how their stock is fairing now!

Delta shame on you for lying to this mother and to the press. If there are three (3) seats there are four (4) oxygen masks. If there are four (4) seats there are five (5) oxygen masks, so on and so forth. The extra oxygen mask is in the event of a passenger is carrying a infant.
The point is there was enough O2 masks for the twins. Delta ripped them off.

Delta this is a low blow, how could you do such a thing? It wasn't that long ago that you asked many to stick by your side while you worked through hardships, and this is how you repay people. We might have flown you once, but never again. Hopefully others will see you for the recent faults, and your business will decline.....after all there is a such thing as the golden rule.

dont fly delta they suck!no compassion,and fake caring hit them in the pocketbook!

This is just about as low morally as any company can fall. Are there no limits to what is acceptable in grubbing for money. Will elderly people be charged for being slow to board the plane? They could charge mileage on the wheelchairs. If the old geezers can't walk, just sock it to them and make them pay.

This sounds like Delta. I had the worst experience on this heartless airline. I'd walk on coals to hell before I fly with these bastards.

Well that just shows how companies are today. The bottom line is all that matters. How sad to work for them.

Interesting. those kids weight what??? 20 pounds tops. but the 2 over 400 pound women i got stuck sitting between on a flight only bought one ticket each but took up their seat and most of mine too. !!!!!!!!!!!!! those pigs should buy 2 tickets that was a delta flight too.

You should fly their regional carriers some time. Late, one flight attendant, uncomfortable seats and my choice of drinks.......what the flight attendant wanted.......ONLY........lemonade or water.......CHEAP< CHEAP!!!
A far cry from the company my wife and I used on our honeymoon 28 years ago.

I will never fly Delta again and will offer $20 to all members of my family everytime they fly with another carrier and we travel alot. Delta is scum!

It is unbeliable that management acts in such a heartless manner. We should all avoid Delta, "Shame on You Delta"

How. Much. Can. We. Take?

Air travelers are already put through heck and back. A woman died last week from overzealous security guards. The airline charge us money to treat us like prisoners.

This is the last straw. I will NEVER fly Delta again. Ever. I'll take a train first, and I hate trains.

unless i hear or read a good excuse from delta, i will not consider flying with them anymore

Delta you have hit a new low, I bet they regret that call because they just lost more money than that one extra ticket got them. I for one will never fly Delta, ever! Boycott Delta!!!!!

You should be ashamed!!! I totally agree with BurlJeanD - with the money you are making, why not donate the seats. I will walk before I fly using your airlines.!!!!!

Delta contracts with the University of Pittsburg Medical Center to screen passengers who need oxygen. UPMC communicates with the passengers' doctor who confirms that they are medically able to fly and instruct the air line as to how much oxygen is needed. The oxygen is provided in tanks, which have to be stored under the seats. If Delta Air Lines required the twins to each have their own oxygen cannula or mask, it's because their doctor required it. As to requiring the twins to purchase two seats...I'm wondering if we are getting the whole story here. The twins are only a year old, so was the mother trying to take them on as one lap child without purchasing a seat for anyone but herself, since children under the age of two are allowed to sit on an adult's lap without charge? If that is the situation, then certainly you see how it would be necessary in this situation for the twins to have their own seat. There are a lot of other considerations here, but not knowing the entire story, I can't judge the situation. Perhaps we should get our facts straight before a boycott is called for.

This is appalling. I am an agent/owner of a travel agency, d-dwhitehousetravel.com and I will not recommend clients to use Delta until such time I read or hear in the news that Delta has apologized to this family for their agents actions and a full refund for both of their children as a gift for their bad decision. It is possible that upper management of Delta was unaware of this incident at the time it happened and if so, they need to rectify it now.