In one of the worst moves by a large pharma company in recent memory, Pfizer Inc. (NYSE: PFE) is tying up with doctor social network Sermo. According to The Wall Street Journal, "Pfizer-affiliated doctors will be able to talk candidly with the site's 31,000 members, potentially giving the company insights into prescribing patterns and a way to show doctors data on its drugs."
The paper points out that there is some risk in the move because the FDA and other federal agencies watch drug company communications with doctors very carefully. But Pfizer has cut its sales force and the internet may be a way for the company to do some not so subtle marketing.
The part of the plan that is really flawed is that Sermo could become a platform for groups of doctors to mount powerful criticisms of Pfizer drugs or offer clinical evidence that pending or current drugs may represent unacceptable risks to patients. In other words, the social network could undo as many sales as it makes for the big drug company.
It is Pandora's Box that Pfizer will wish it has not opened.
Douglas A. McIntyre is a partner at 24/7 Wall St.











Reader Comments (Page 1 of 1)
10-15-2007 @ 11:00AM
Shelly said...
Yes, this seems like something that could definitely backfire for Pfizer. ...Any thoughts as to whether its rumored bid for Biogen Idec could be a good move? Saw this on NewsVisual that makes a pretty strong case for a deal based on some interesting connections: http://www.newsvisual.com/newsvisual/2007/10/biogen-and-pfiz.html ...though challenging Carl Icahn may not be the best move. What SHOULD this company be doing?
10-15-2007 @ 12:08PM
Jeff said...
yes, the open flow of communications should be be ended immediately.