Wal-Mart (NYSE: WMT) instituted a new customer slogan this year: "Save Money. Live Better." Although it was intended to reinforce the retailer's position that it helps families in an age of increasing prices and general inflationary pressure, much of the public didn't get the memo, apparently.
Keep in mind that it's hard to completely trust anything by either the retailer or its watchdog groups like Wal-Mart Watch, the latter released a survey that concluded only 4% of people believe that Wal-Mart saves the average American family $2,500 annually. The same report says that customers may indeed be paying less, but Wal-Mart is not the only company that can help them pad those wallets and fill those purses.
Of course, Wal-Mart Watch says that the study that backs Wal-Mart's "$2,500" claim credits just the retailer's existence with saving the customer that much. Perhaps that's through pricing competition in the area and inflation control more than Wal-Mart customers specifically saving that much by shopping at Wal-Mart? That could certainly be inferred here.
Regardless, does the mere existence of Wal-Mart control the complete, surrounding retail ecosystem, causing prices to remain ultra-competitive? Probably so -- and Wal-Mart's "Save Money. Live Better" might just be a statement of fact rather than a corporate pitch. Either way, there's probably some good truth in there.
Reader Comments (Page 13 of 14)
11-13-2007 @ 2:02PM
vicki said...
walmart use too save you, they had good prices, but now i can fine better deal else where. clothes you can buy at ross's for better prices.
11-13-2007 @ 2:04PM
Steve said...
I guess I am lucky...I live in a town in central texas with three WalMarts and a Sams Club. The WalMart I frequent is near my home and I pass it daily on my way home from work, so shop there often. The convience is not the only reason I shop there...it is the people who work there. They are always nice to me...from the greeter with the baskets at the door to the cashier who checks me out. Over the years I have had to ask where something was and in this store the sales associate or stocker not only told me, but actually walked with me to show me where an item was...evey time. Last week I needed a quart of paint mixed and asked an associate who was coming down the isle if she could help me...she did mix the paint to the color I need. During the process I realized she didn't even work in this dept but told me she was cross trained, as many others in the store are, to help her fellow employees out by being there for the customer first. This blog has made me realize I need to be writing to the manager of this store about his/her employees good service instead of listening to many of you whine about how bad Wal Mart is. So thanks for your posts...
11-13-2007 @ 2:10PM
Jim said...
Chinese products are in EVERY store dumbassess...Just like Japanese stuff was in the 50sand 60s we called their products junk too....Now most of us drive their cars, America outsources everything anymore..We produce nothing..Wallmart, Target,Kmart,Sears, its all the same stuff...just a different label,This is a WORLD economy,If you no longer have a job thanks to out sourcing, Thank your Union, or your lack of skill, and just plain greed.I have been in business for 30 years and I know that the work force of today hasn't got a clue.
11-13-2007 @ 2:18PM
Unionwife said...
Wal-mart is a leach on the American economy's. I really don't care about the bad service, the recalls, or the cheap merchandise. I care about the fact that when Wal-mart came about it was all American made, but once the founder of Wal-mart died his kids made it all about the bottom line. Which means finding everything to import and a smaller price doesn't matter if in fact it is closing production plants here. Honestly why would I spend my money at a place that doesn't care about me or my safety? You think those camera's are in the parking lot are there to watch you to make sure you get to your car safe? WRONG! They are not watched 24/7 they were installed to keep the unions out. Unions want to get into Wal-mart to make sure that the workers are taken care of. Wal-mart on average pay's there employee's below the poverty level across the US. If you even breath the word union as an employee you will be fired. Why do you think all the break area's are monitored? Come on people make Wal-mart release the iron grip on the throat of America economy.
11-13-2007 @ 2:17PM
RMK said...
Ok, enough with the Target is owned by the French and they don't support things! If you do a lil research before you swear by the myths/lies of emails you get, you'll know the truth....
According to Snopes and TruthorFiction:
Regarding Target's ownership, the company is on record as a U.S. firm based in Minneapolis, Minnesota and always has been.
There is no foreign ownership in its past or present that we've been able to find or been presented with evidence about.
Target Stores Won't Fund Veterans Projects-**Fiction!**
Target Stores are Owned by the French-**Fiction!**
Target Stores Won't Allow Collections for the Marine's Toys For Tots Campaigns-**Fiction!**
Target Stores Won't Allow Reservists Called for Active Duty to Maintain Insurance-**Fiction!**
However, they do not allow Salvation Army to ring their bells in front of the stores anymore!
You can go here to read all about it:
http://www.truthorfiction.com/rumors/t/target-viet.htm
http://www.snopes.com/inboxer/charity/sallyann.asp
11-13-2007 @ 2:17PM
Shelby said...
"A lot of the Wal Mart employees are rude and unfriendly and even if you report them it doesn't seem to matter. The greeters at Wal Mart in my city sure don't make you feel welcome at all. I have noticed some prices are down but a lot of them are up. They try to sneak that in."
Put yourself in our place. Imagine having a job to do like checking people receipts, being underpayed and having to listen to customer complaints all day,answering stupid questions,dealing with people who try to bring pets in the store,taking care of returns and not to mention having to deal with the people on the electric carts.
Some customers are pretty nice and alot of fun but we get alot of @ssholes too. We deal with alot of nasty people. We get yelled at,cussed out at and talked to like dogs from some of these nasty people. And for just doing what were payed to do.
Don't get me wrong I'm very friendly and I love to try to have fun with my job but sometimes it gets to ya.
11-13-2007 @ 3:49PM
Brian Carter said...
I'd like to add one comment about saving the people money. I think WalMart and all the other money vacuums actually hurts the average person in the wallet. Here's the BIG PICTURE: When the mega stores suck the mom and pop stores dry it actually hurts the economy. There are less and less people with disposable income in the economic machinery. And the mega rich do not spend half as much money as the masses. They hord cash. When there are less dollars flowing in the economy because the elite are hording them the economy shrinks. Also, when they do spend, they get huge tax breaks on their expenditures, thanks to the elitist government that created all the loopholes.
The way it works is everytime dollars change hands, the tax man gets paid. Those tax dollars go into infrastructure etc. They come back to you in lower taxes, roads, programs etc. Never the less, if all the dollars get sucked upwards to the super rich, someone has to pay for the slower flowing cash and the tax man getting less. That's where you come in. Government gets into debt and who do you think has to be taxed higher to pay it? You do!
The rich are looking out for the rich. The middle class and the poor should look out for their own as well and everybody will do better.
11-13-2007 @ 2:19PM
Bobby said...
If some of you think that Target has better quality you should read the label to see where thrit items are made. If Wal Mart sells cheap stuff, then so do the rest of the big box stores. Unlike Target, Wal Mart will allow Marines to collect for toys for tots at their store entrances and the same for the Salvation Army. I will not shop at Target.
11-13-2007 @ 2:20PM
F M Richbourg III said...
After dear old Sam and his wife passed on, the chain went to hell. Greedy New York retail managers hired by the incompetent children began to soak the customers for every penny they could get, and that's why prices there have started going up rapidly while wholesale costs are going down as they sell cheap imports from our sworn enemy, China. Profits trump national survival in the shriveled little minds of these demented fools and there is no end in sight. It is definitely time to shop elsewhere if you prefer not to help finance those whose future plans include our destruction and enslavement.
11-13-2007 @ 2:45PM
Shirley Smith said...
Check the labels in high priced clothing from store like Macy's, Dillards, etc. You will see they are made in China, Korea, Thailand, etc.
Obviously then, Walmart is not the only one selling goods from China and other foreign countries.
11-13-2007 @ 6:02PM
Share Holder said...
What caused Wal-Mart to spiral downhill is LEE SCOTT.
Ever since Lee Scott got hiked to the top of the ladder, stock has done nothing but remain at a NO GROWTH level.
NO GROWTH since 1999 - the LAST time stock split and the last time it ever will.
It is just another company now. No family atmosphere, no "hey, we support you", no nodda.
11-13-2007 @ 2:32PM
George said...
Wal-Mart greed has helped destroy American jobs, has help stagnate American wages, and has created a burden on the American people But Wal-Mart has not done it alone. The greed of Wal-Mart shoppers who care more about saving a few dollars than they care about saving America, has allowed Wal-Mart to succeed. Corportate greed, supported and combined with the corruption and greed that flourishes in our own government, has already destroyed America. Average citizens, wake up and face reality. "The American Dream" is over.
11-13-2007 @ 6:01PM
Share Holder said...
Oh, any nurses out there? You can buy the same scrubs as Wal-Mart scrubs at Dollar General store for HALF of what Wal-Mart sells them at!
11-13-2007 @ 2:54PM
sydney said...
walmart ?? there are now other stores
where value exsists , & far better QUALITY.
the saving of walmarts buying power, backfires ?
there clothing is POOR , POOR , need to view there newer produce & clothing stores , don"t expect much difference, as for saving MONEY,
this can be found at other stores one needs to shop,
11-13-2007 @ 2:41PM
T said...
You know I do not understand what the problem is with people hating Wal*Mart. If you don't like the store don't shop there. It is as simple as that. If you have never shopped at the store why do you even have a comment chances are you do not know firsthand what you are talking about.
As far as the pay goes for the people that work there that was their decision to take the job. There are plenty other crap jobs out there that pay little and have no benefits they could have taken. Like waiters, product demonstrators, gas attendants, cashiers at any gas station and really any other store. All these jobs pay crap and the benefits suck and before anyone says I am a waiter and I make excellent pay I am talking about the average pay of a lot of these jobs. Not pay in maybe an upscale restaurant.
The thing is at the end of the day it still pays and to a lot a people that little bit of money helps when you have a family to feed. It is better than $0.00.
I sorry but for all of the complaining that I see about a company that does at least give people jobs in very rural areas. I do not see anyone suggesting any other places that these people could work that pays what they think Wal*mart should be paying. Unfortunately, in this country they just don't hand out white collar jobs without proper experience, education, etc. Even with the proper credentials it is hard to get the job that pays well so people have to do what they need to do to at least eat now.
Another thing that is really upsetting me is the audacity that a lot of these posts have in insulting the quality of the products that Wal*mart offers. It is great that maybe you can afford more quality items but why make the person who can barely afford to get Timmy sneakers feel bad about the type of sneakers they can afford? It is immature and insensitive. A lot are yelling well Target is just as cheap as Wal*Mart. Well that all depends on the area you live in and what you are looking to buy. In my area Target and K-mart are higher than Wal*mart all across the board.
Have any of you been dirt poor before? Do you know what that is like that you can not even afford one Christmas present let alone five? When it is a decision of do I eat or pay the light bill? Well, I have been poor before, I am not now, but I will never forget what it is like. So when I see a place where those who are in that situation can get items cheaper than any other store so they can eat then I have no problem with it. I doubt any of you all are going to help these people.
11-13-2007 @ 2:48PM
RMK said...
T, thumbs up to you! Very well said...I don't care where my clothes come from as long as they fit and look decent...most ppl are just paying for a brand name...not necessarily quality!!!!
11-13-2007 @ 2:54PM
Letoor said...
Wal-Mart gets good stuff and bad...but what most customers don't know is that a lot of items come in to the store marked for markdowns. Yup, they are marked down before ever going out on the shelves. Now that is a marketing ploy! I worked for W-M for two years, including working the overnight stocking team. Watch out for those great buys...sometimes they are a fraud!
11-13-2007 @ 2:57PM
RMK said...
One more before I leave for the day...
All of you bashing Non-American products...
What kind of computer are you sending these messages from? Is it 100% American Made?
DOUBT IT! ;)
Have a great day all!
11-13-2007 @ 3:48PM
Brian said...
AMERICAN SELL OUTS! I challenge anybody to find 10 WalMart items that were not made in China! I know when it comes down to it, China is so far away, who cares if they have no respect for democracy, human rights etc. Who cares if they kill babies for being born female and that their government looks the other way. You care about abortion? But you don't care that this country kills it's own BABIES? Who am I to judge you!?!?
Who cares if it is a fact that the Chinese economy is the fastest growing economy in the world. Who cares if all experts say China will absolutely have the strongest economy in the world in the next 10 -15 years, and because of that, they will be the number one world power. Who cares if the number one world power has proven for hundreds of years, that it hates the west, our ideals, our way of living and that it could care less about democracy and human rights? I do. AND YOU SHOULD TOO! Personally, I don't think saving a few bucks are worth selling out my way of living and living under the threat of communist chinese mentality.
American Soldiers now and in the past have laid down their lives to protect the system you currently are taking for granted and are unknowingly, until now, have been selling it out from under your children and grandchildren because some mega elite rich family found unpatriotic ways to shave a few sents off costs to make you think you're getting a bargain.
Is the end of the American Way a bargain?
11-13-2007 @ 3:42PM
Brian Carter said...
Nobody, but nobody will read this far into this blog, but, I'll say it anyway. The American People have to wake up. The Ease of Use of Target, WalMart, and any other mega stores that sell you chinese made junk or even name brand products at a 5%-15% savings, should not justify the selling out of our economy. In Germany, they kicked out WalMart. People are smarter there. They are patriotic. They understand that the enemy doesn't wear a uniform and point a gun at you. They understand that the economy is the life blood of every man woman and child. And that the feeding frenzy you do at WalMart (or Target or any other business that puts out the small businessman), that you do to save a few pennies is really hurting you and your kind, more than you can imagine. The Rich, unpatriotic Walton Family, could care less about you. They make you think they are doing you a favor by charging you less than the mom and pop store. Yes it's true, they have the money and power to crush and kill their competition, your brother, sister, neighbor, the hard working joe, etc. And what they save by killing their competition with their powerful dollars, they can affort to save you a few pennies. You're really only enjoying the blood of their kills. They make money by eliminating competition. Do you feel better knowing that they are killing the economy, sucking all the money up to the top, and you are enjoying the miniscule momentary rewards for their greed and lack of compassion for the American Way. Teddy Roosevelt, the Founders and Framers of this great nation warned about the power of money being passed down. They worried it would make for american royalty. They wanted a country of people who were ambitious, fair, equal opportunities for all. NOT a system of Rich getting Richer and Poor getting Poorer. They didn't believe in wealth of this super elite magnitude. Said it would breed the fuedalistic society that we fought to throw out. Warren Buffet, who is mega rich, understands this. He is a patriotic American and should have Statues erected in his honor. But that's an entirely different subject. Anyway, this system that we are in is not Capitalism! It's Fuedalism. The elite kings and queens get richer and more powerful at the expense of the SERFS! They are so powerful they even control and make policy. They buy politics. They make the rules to cut their own taxes and to raise yours. You think you've saved $1200 to $2500 a year. Believe me, you'll pay it back in the taxes, and more so in becoming more and more poor. You see the price of houses? Oil? Electricity? Has your income gone up so much that these are not issues? Of course not! You're not saving anything. You're being bamboozled by people far more intelligent than you. You are trained to see the small picture. Meanwhile you are unknowingly selling your children and grandchildren into SLAVERY. Yeah, sounds a little out there. I agree. But believe me it's not. Think about this. An economy flourishes when everybody has expendible income. They purchase things from other people in the masses, not the elite rich who can't spend it because they have too much money. Then those who make the money spend it too, because they also would then have expendible income. The tax man makes money every time money changes hands. And that's where you get your infrastructure and services from. Now look at it the WalMart way. The filthy rich get your money... they are so few they can not possibly spend it, you don't spend as much, your business doesn't earn so much cuz nobody's spending, and when they do they are just locking that money away in the Walton family banks. No money flows... no economy grows... nobody pays the taxes from flowing cash, taxes have to go up, but the rich rule the government, so who do you think will pay? Thank you sharing this cup of coffee. and waking up with me! Go tell your friends before it's too late. And by the way, I'm not just talking about WalMart of the Walton Family. It's what's going on all over!