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Multi-Level Marketing not so attractive anymore

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Late last week, analyst Douglas Lane at Jeffries & Co. told investors that "direct selling companies" were going to be a good investment in the coming year. His rationale? The industry's ability to penetrate new consumer markets with disposable income, particularly in countries like China, Russia and India.

The news report explained that the "direct selling" industry distributes products by demonstrating them in homes and with product parties.

What the news story left out is the fact that "direct selling" is really a misleading term for what is now more commonly known as multi-level marketing (MLM), or network marketing.

Here's the problem with MLM from a consumer standpoint: The MLM industry has been around for decades, and still fails to be a real player in the retail marketplace. The economy functions by real retail sales from real retailers online and in brick-and-mortar stores. MLM could completely go away and almost no retail consumers would even notice.


And while in raw dollars, the industry can collectively brag about the amount of money spent on products and services sold, all available evidence suggests that the bulk of those "sales" are really just purchases by associates/distributors who are merely meeting various "requirements." It's a fact that MLM companies require distributors to make certain minimum purchases in order to move up in the pyramid. And although the MLMs like to pretend that those purchases are sold to third-parties as ultimate end-users, available evidence shows that the bulk of those products are not resold to retail customers.

So the real purchasers of MLM products become those who have bought into the idea of owning their own business. They have little actual retail sales, and rely instead on recruiting new members to the scheme. Those new members are encouraged to make purchases of the products, are unable to retail much of the products for a profit, and so those people begin recruiting and the cycle continues.

The MLM industry has come under fire from Barry Minkow and his Fraud Discovery Institute. Minkow has investigated some of the bigger players, and has engaged in a public relations campaign to alert consumers and law enforcement authorities (specifically the SEC) about the realities of the industry. (Note: In the interest of full disclosure, I have worked with FDI on these investigations.)

Today, MLM is in a constant state of collapse, with distributors leaving the MLM plans almost as fast as they come in the door. Americans are becoming wiser to the schemes and many companies are finding it more difficult to grow the distributor base here. They are turning to overseas markets to fuel growth as those markets appear to have increasing disposable income and an apparent lack of education about MLMs.

How this industry can be seen as attractive is beyond me. U.S. consumers are becoming wiser to the scheme and if the FTC ever decides to really enforce the laws against pyramid schemes, these companies may be in big trouble. Overseas markets are attractive, but countries could take a tough stance against MLMs, like China has done. China prohibits selling via multiple levels, and instead only allows retailing of products (not that it matters to some U.S.-based MLMs).

Other industries have to be more attractive as the real numbers behind the growth are being exposed.

Forensic accountant Tracy L. Coenen, CPA, MBA, CFE performs fraud examinations and financial investigations through her company, Sequence Inc. Forensic Accounting. The Association of Certified Fraud Examiners honored Tracy as the 2007 winner of the prestigious Hubbard Award and her first book, Essentials of Corporate Fraud, will be on bookshelves in March 2008.

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Last updated: November 12, 2009: 07:53 AM

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