In a positive research note published earlier last week by CIBC, Nice was cited to have two growth drivers that recently led to a similar large deal with an Asian bank.
- Banks, and other large, complex organizations, are migrating to a VoIP infrastructure. Nice has a nice VoIP solution to address many of these international firms' needs.
- Nice has been quickly selling solutions for agent performance and customer relations. Nice has been successful in using beach-head marketing: getting one deal and extending and deepening customer relationships through add-on sales. Agent performance/CRM solutions have lead to new deals in risk management and corporate regulation and governance. CIBC expects these trends to continue.
Zack Miller is the managing editor of IsraelNewsletter.com and a former equity analyst for a leading multinational hedge fund. Author's fund is long NICE stock as of 12/19/2007
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