With the rumored Delta (NYSE: DAL) / Northwest (NYSE: NWA) merger hanging fire [subscription required], customers of both companies may well wonder what the impact will be on their hard-earned frequent flyer miles. The answer seems to be both good and bad.
The good side is that traditionally when airlines have merged, the frequent flier miles were carried over, allowing customers to select among an increased number of flights and destinations. There is no reason to believe this merger will be any different.
However, as travel guru Peter Greenberg cautions in his blog, airlines merge in part to take advantage of more efficient operations; i.e., fuller flights. Fuller flights mean a diminution of available seats for frequent flyers. He suggests, and I concur, that you not wait to redeem what you can.
I also suspect it's not a coincidence that United is going to start charging for a second checked bag, a trend I expect to quickly become the industry standard. Might airlines next allow customers to redeem frequent flyer miles to cover baggage costs in order to sop up frequent flyer miles at a bargain price??
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Reader Comments (Page 2 of 2)
2-20-2008 @ 9:20PM
nesajmedina said...
Well been looking through the comments-and I find it very interesting. First off I myself works for an airline. I have direct communcation with passengers on a daily basis; and there's always 2 sides of why people want to bring in bags and why some don't. Neither of them is wrong. But I for one will admit that check baggage system and the carry on baggage policy /system is not perfect. Now if someone was to ask me what is the right and what is wrong- I wouldn't know what to tell them. The only thing I can say is that use common sense when you travel. If you pack too much for carryons=transfer it as a check baggage. Bring only one carry on and one personal item ex:jacket/cane/etc. Thats the rule of thumb for most business travelers-and using that rule wouldn't hurt. As for charging for check baggages like United is doing-I'm not saying is wrong; or right but it will be a "soon to be" trend among other airlines later on. It's not receptive now by the public but it will be later on.
2-20-2008 @ 9:29PM
dhchilds12 said...
We're Screwed!!!
I recently went to check in for an international flight from Denver Airport to Hong Kong. First of all I had to get up a 4:00am to get to the airport by 6:00am. I arrive the required 2 hours early for the flight and would like to NOT check in electronically but would like to speak to a human being for an international flight with United that would be flying to San Fran and then Narrita and then Hong Kong. Hey, we want to make sure that seats are O.K. everything is in order right? So I get into a specialty line (I am also a Premier Flyer with United) (I fly 6 to 7 times a year to Hong Kong). Who cares. The lady said.." I check you in this time but next time check in electronically!!! You are lucky to be talking to me...in a very surlie voice and attitude like...get lost buddy!!! She continues with an adios..."Someday we will all be gone!!!!
And now only one bag check in! When is your next ski trip to Colorado with the family??? Don't bother to bring any ski clothes along with your skiis. Oh yeah! And you might want to go out for a nice dinner? Forget it!!!
2-20-2008 @ 9:39PM
elle said...
i've never had a problem redeeming miles on delta. last spring, i booked less than 10 days out from ny to san diego and spent just 25,000 miles on a round trip. the hotels in downtown were all sold out so it's not like it was off-season. i just went on line to delta.com and used the award calendar. it would have cost me 50,000 american miles. i wound up staying 1 more day to get the 25,000 award. i felt i got a good deal.
2-20-2008 @ 9:58PM
Melody said...
I am in favor of carryon bags. I always pack my expensive handbags, shoes and clothes in my carryon.
2-20-2008 @ 10:29PM
elle said...
carry-ons are the way to go. i only check on return flights if i've done a lot of shopping. i never check medicines or expensive items.
what i don't get is how do people carry on so much? i've been on flights where people bring on 3 or 4 big items or bags that clearly never will fit in the overheard. if i approach security with my carry-on and my laptop, i better not have anything else out. sometimes, i'll have a wristlet out while waiting in line to get my lip gloss out or gum or something and the security goons will scream, only 1 carry-on, put that away. as if putting it away while i'm waiting in line accomplishes anything.
no choice but to comply of course. just wondering what line these other people go through with their huge suitcases, tote bags, shopping bags, pillows and blankets.
2-20-2008 @ 11:08PM
Donna said...
My daughter and I flew from PHL to London then on to Egypt. Before we left, we checked on how much luggage we could bring and what the carry on rules were. Well, I guess we have always been a family that tried to follow the rules and made sure we were in compliance. Well, when we got on the plane it was a nightmare with all the stuff people carried on. We had our purses and one small carry on each. I want to know how people get away with all this STUFF? If we did this, we would have been flagged. We had no place to put our little bit of luggage but way down the isle. I think if the airlines make rules on carry ons they should inforce it at the gate. JMO
2-21-2008 @ 12:17AM
Diane said...
There were NO problems with airlines and flying until the airlines were dereulated back in the late 70s or early 80s. That's when the mess began.
2-21-2008 @ 12:26AM
VICKIE said...
IT SEEMS TO ME THAT CHARGING FOR A SECOND BAG WILL NOT CHANGE ANYTHING, I THINK CHARGING FOR THE SECOND,THIRD AND FOURTH CARRYON BAG IS WHAT THEY SHOULD BE DOING. PEOPLE HAVE BAGS THAT DON'T FIT UNDER THE SEATS SO THEY TAKE UP MOST OF THE COMPARTMENT ABOVE, THEN THEY CARRY ON GROCERY BAGS TO PUT UNDER THE SEAT. I THINK ONCE A BAG IS IN THE COMPARTMENT ABOVE THE THEY SHOULD NOT BE ALOUD TO GET INTO IT WITH THE EXCEPTION OF PEOPLE WITH LITTLE CHILDREN.
2-21-2008 @ 1:03AM
kasjes said...
The only thing I carry on is a small bag with our medications. My expensive jacket or hat and small bag have just as much right to be in the overhead bin as anyone else's. I have knee and back problems and can't have stuff under the seat. When a stewardess tells me to move my things under my seat so some idiot can put his entire belongings in the overhead so that he doesn't have to wait at baggage claim, I tell her NO. In the past if there is no other space for the large bag they have been checked. If someone has a right to bring on a carryon bag, then someone that doesn't bring one on has just as much right to that overhead bin. We paid the same for our tickets!
2-21-2008 @ 3:40AM
jim said...
Dont ever let some big nose try and take your contracts away. We will pass a law that says if you have a big nose and you try to be greedy and not honor contracts, you will go to jail for the rest of your life. In that law, every plane will have six seets to be held up untill departue for frequent flyers. In addition, One quart of the plane will be commisioned for frequent flyiers. Not untill no one else boards the plane will seat be availiable for sale. We will get rid of big noses and take this country back.
2-21-2008 @ 11:38AM
Philip Richards said...
Why is it that in any relation with the airlines the poor customer winds up on the 'short end' of any agreement. I seriously feel the passenger should start getting better treatment by the airlines. When you pay for a flight , this should be considered a 'contract'. IE: The airline agrees to transport you from "A" to "B" safely, and expediously. To me failure to do so consists of a breach of contract, for which the airlines should be heavily fined, and the passenger awarded 'damages'! ! !
2-21-2008 @ 4:33AM
Phil "Buck" Owens said...
The airlines 'suck', they always give the passenger the "short end of the stick".
4-08-2008 @ 6:41AM
somethingbrite said...
Carry on Luggage....its getting seriously out of control. Its now seen as normal and acceptable to board an aircraft with a "wheely" overnight bag and a laptop bag that is almost the same size. Its ridiculous and needs to be addressed. There is simply not enough space in an aircraft cabin for every passenger to stow two large items of luggage and I resent having to sit with my one small laptop bag under the seat in front of me because some self important jerk has used up all the available space with their luggage.
4-17-2008 @ 3:10PM
Lee said...
I am on the road M-F (100% of the time, for 13 years) as a computer consultant. I check my clothes and shaving kit and carry on my laptop, my company's laptop, my Garmin, my blood pressure monitor, my IPOD, my digital camera, and my phone, wallet, passport. Who wants me to check those things? Would you?
Would you live M-F without them?
Would you leave them at the Hotel every weekend?
I rest my case.
Thank you.