HughesNet experiencing an ongoing 3 day email outage

Posted Apr 29th 2008 6:36PM by Gary Sattler
Filed under: Bad News, Products and Services, Consumer Experience, Internet, Competitive Strategy, Tech for the Rest of Us, Personal Finance

A simple 24 hour email outage for a system upgrade has turned into a 3 day technical nightmare for Hughes Communications Inc. (NASDAQ: HUGH). Initially, the company informed customers that email service would be suspended for a 24 hour period, from 6pm Saturday, April 26 through 6pm Sunday, April 27. As of this writing, HughesNet email service is still down.

I guess one can live without email for a few more days, even though some might have important data to transmit via email. It's data which could affect one's career advancement. I guess in my case I could hand it off to my ground based mail carrier. However, because I have become quite accustomed to lackluster performance from Hughes Communications, I'm glad I'm not invested in it.

[Note from the author: Hughes email service fully restored in original format as of 04-30-08]

Tags: broadband, DSL, high speed, HighSpeed, HUGH, Hughes Communications, HughesCommunications, HughesNet, internet

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Reader Comments (Page 1 of 1)

4-30-2008 @ 8:04AM

fed up said...

Actually it was a simple 12 hour outage notice. Since then they haven't been up front about time frame at all. Now reports are that some are getting their mail, others aren't. More on this at: http://www.dslreports.com/forum/sat under Hughes email upgrade?