The recently reported three day e-mail blackout experienced by the consumer internet customers of Hughes Communications Inc. (NASDAQ: HUGH) has ended. Although the system has not swung over to its new enhanced version, it appears that Hughes technical staff has opted to reawaken the previous e-mail application to restore that service to its customers. Personal comment from the company regarding this situation was unavailable as of this writing.
What little preview I received of the attempted e-mail upgrade by HughesNet was enticing. It looked streamlined, intuitive and was definitely appealing to the eye. When the company completes its adjustments and makes the hoped for upgrade available, I'll provide my full assessment of the new service for our readers.
HUGH update: HughesNet puts email back in service
Posted Apr 30th 2008 5:51PM by Gary E. Sattler
Filed under: Good news, Products and Services, Consumer Experience, Internet, Tech for the Rest of Us, Workspace
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Reader Comments (Page 1 of 1)
5-14-2008 @ 11:24AM
John Ryan said...
It's clear from your puff piece evaluation:
1. You have an insider's perspective
2. You have no idea about what a loss of business this so called "upgrade" meant
3. You have not read that all this company was trying to do was "switch providers." No upgrade here.
4. To this day we have not recieved an apology - just the usual "sorry for the inconvenience."
5. We pay almost $90 per month for a business account.
6. How do we join a class action suit about this?