Last week, Amazon.com (NASDAQ: AMZN) filed a lawsuit in New York over the state's new law, which requires online retailers to collect sales tax from New York customers if the company has affiliates in the state soliciting sales for them. Most state laws only require sales tax to be collected in a state if a company has a nexus, or physical presence there. Most states require purchasers of products who haven't paid sales tax on the items to voluntarily report the purchases to the state and pay use tax on them (the equivalent of sales tax). As you can imagine, in the government's eyes, this leaves plenty of tax money on the table as consumers rarely report these purchases to their home states and therefore avoid sales and use tax altogether.
New York's new law is a move to collect taxes on these sales, but it has angered Amazon.com and other companies. Affiliate programs are important to increase sales, as the "affiliates" are basically people and businesses who refer others to Amazon.com to make purchases. Amazon.com fought back, and now perpetual money-loser Overstock.com (NASDAQ: OSTK) is fighting back in its own way. Overstock is canceling its agreements with all of their affiliates in New York. If New York is going to use that affiliate relationship in order to impose sales tax on internet sales going to New York, then darn it, Overstock.com is going to show them!
On the one hand, I can understand that the company wants to send a message to New York government officials that their new law is unpopular. On the other hand, does Overstock really need to do anything else to the detriment of its business model? The company has about 3,400 affiliates in New York, all of which are being cut off indefinitely. Many of those are small companies or individuals who only make a bit of of money from the relationship and probably won't experience any hardship because of the change. But some are companies with a substantial monetary interest in continuing their affiliate relationship with Overstock.com.
I can't see affiliates being happy over this move by Overstock, and I can't understand why an unprofitable company is willing to lose sales by doing this. The company has never, in its history, had a profitable year. "Success" to the Overstock.com management team means losing less money than in the past and having less junk inventory on the books. Technically, those things are operating improvements, but they don't really warrant a celebration.
Overstock.com CEO Patrick Byrne is known for focusing on everything but running his company well. While it may be commendable for the company to take a stand against what it believes is an unfair action by New York, does this act really offer any value for the owners of the company? I can't see that it will help sales or profits. Rather, it will likely hurt sales as the company cuts off affiliate relationships that undoubtedly help the company sell more products. Is that fair to the shareholders of the company?
Overstock.com executives like to compare their pathetic operations to Amazon.com. Compare this: Amazon isn't cutting off its New York affiliates. Maybe because doing so is a bad business move? Byrne and company take note.
Tracy L. Coenen, CPA, MBA, CFE performs fraud examinations and financial investigations for her company Sequence Inc. Forensic Accounting, and is the author of Essentials of Corporate Fraud.











Reader Comments (Page 1 of 1)
5-16-2008 @ 6:04PM
Unknown said...
Tracey, your personal bitterness (vendetta) towards Overstock.com has clouded your judgment. By removing the NY Affiliates from their business (all 3400 of them) Overstock.com has offered the millions of NY Consumers a 10% discount on those very same items to be purchased at Amazon.com. As we know, Consumer loyalty is all about bottom line and a 10% difference is a big delta when gas prices are reaching $4.00/gallon and homes are being lost at a record clip.
Look at all the revenue potential to be gained by those unwilling to pay this tax. Unless the revenue gains is less than what these 3400 affiliates have brought in, it is a clear win for Overstock.com as the market today is showing.
5-16-2008 @ 7:17PM
Tracy Coenen said...
Dave Patch - I do not have a vendetta against Overstock, I just think it is a horrible, horrible company with one of the most incompetent CEOs ever.
Have you ever wondered why retailers have affiliate programs? Might it be because those programs help to increase sales? So isn't it within the realm of possibility that without certain affiliates, the sales will go down?
And the other problem with your argument is that you're assuming the junk at Overstock is the same as what's found on Amazon. That's not necessarily the case.
Thanks for participating!
5-19-2008 @ 12:28PM
Craig said...
Why are you referred to as conan the barbarian in some of the posts on Silicon?
Is it because you have a myopic view of one company? Do you write about any other companies? Don't you think it is boring to hear someone rant over and over again about the same issues parroting another moron, who was previously in jail? What is your purpose and why do you keep such company? Are you being paid as some have suggested?
5-19-2008 @ 3:00PM
Tracy Coenen said...
Hi Craig, and thanks for your comments. Gosh, I haven't been called that since grade school, so I must be doing something right! You're right... writing for BloggingStocks is a paid blogging gig. It's great! They let me write about whatever companies I want, and at the end of the month they pay me. Who knew!
5-19-2008 @ 4:50PM
Unknown said...
Well Tracey, at least you put it in writing your personal opinion and personal bias.
Affiliate programs, yup it is all part of sales and marketing. Do companies alter their sales and marketing plans and expenses year after year? Yup. I don't hear you whining when companies cut back on marketing expenses or marketing promotions, are al these companies horrible, horrible companies as well - and if so why not talk about them as such?
Is it within the realm that the loss of 3400 affiliates will impact sales to Overstock? Sure. But as Overstock has stated, there are many dead affiliates within this list so how much actual sales is derived from these 3400 affiliates? Do you know? Have you thought to research?
Finally, the Amazon v. Overstock merchandise. how you can claim one is junk while the other is solid merchandise is beyond me. Is the Sony TV at Overstock that different than the Sony TV at Amazon? Are the latest books and music somehow a different quality when shipped from Overstock? And those top brand shoes, sports equipment, electronics, etc... sold at Overstock must somehow be tarnished because of which warehouse it ships from.
Your comments speak to your credibility. you don't research anything, you regurgitate what others tell you to say. Either that or you are really not that intelligent.
5-19-2008 @ 9:23PM
Tracy Coenen said...
Dave Patch - Thanks for participating!
5-20-2008 @ 6:50AM
Unknown said...
Tracey, so original. And they pay you for such wit?
I did notice that your wit and intelligence was not quite up to the level where you could actually respond to the arguments presented. Too bad.
BTW...did you notice how the SEC went after AOL time warner for accounting errors - funny how YOU ALL (meaning the clan you hang with) ignored that one yet find time to bash one singular stock at every opportunity.
Finally, have you noticed the market response to OSTK since their announcement regarding the NY Affiliates? Seems the pro's are not in line with your moronic line of reasoning.