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Smith Barney reportedly wipes out 76-year old mother's $100,000

The Independent reports that Citigroup's (NYSE: C) Smith Barney took the $100,000 entrusted to it by a 76-year old mother and put it in now-illiquid Auction Rate Securities (ARS) -- bonds whose interest rates are supposed to reset in weekly auctions -- without her understanding. After she died earlier this year, her son discovered that what she had told him was "in an easy-to-sell money market fund" was in fact frozen in ARSs.

Since February, when I first posted on the $330 billion ARS market, a forum has gathered with 3,924 comments from people who have much of their savings frozen. This widow, like many of the people who comment there, had their money moved into ARSs without their knowledge or with the assurance that the money would be safe and would offer a higher than average return. One key question: Did ARS purchasers receive prospectuses or know of their risks?

But last year, an accounting rule change caused demand for ARSs to evaporate since companies could no longer account for them on their balance sheets as "cash equivalents." So the banks started to bid on the auctions themselves to keep the market going. But thanks to the credit crunch, banks no longer had sufficient capital to prop up the market. So the auctions failed and thousands of people, like this widow, have found that they can't get their money.

The Independent quotes Bruce Coughlin, the widow's son as saying, "We found out when we called the broker at Smith Barney and wanted to sell the securities," he said. "The fund is actually listed on their account breakdown as a 'long-term' investment. I pressed him: 'So you mean you sold a 76-year-old woman a fund that would be impossible for her to get out of?' Just how long a long-term horizon did he expect her to have?"

Citigroup declined to comment. But it's not the only one being investigated by the government. New York Attorney General, Andrew Cuomo, who has issued subpoenas to at least 18 banks, including Merrill Lynch (NYSE: MER), UBS and JPMorgan Chase (NYSE: JPM). Wachovia (NYSE: WB) said last week that it had been subpoenaed or received requests for information from the SEC and state regulators.

I wonder how Coughlin's mother would have felt if she had known that the money she thought was safe, was actually frozen. Meanwhile, would you want to trust your money to an investment firm that would do this to her and her son?

Peter Cohan is President of Peter S. Cohan & Associates. He also teaches management at Babson College and edits The Cohan Letter. He owns Citigroup shares and has no financial interest in the other securities mentioned.

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Last updated: October 12, 2008: 05:51 AM

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