This post is part of a series on some of the most memorable companies that have disappeared.
Once upon a time, there was a computer brand called Compaq. It was one of the largest sellers of PCs in the entire world in the 1980s and 1990s. Then 2002 comes and Hewlett-Packard Corp. (NYSE: HPQ) merges with the company. The end.
Well, sounds like a short-lived story, and in actuality, it was. Compaq existed for only 20 years (1982 - 2002) before being gobbled up by then-CEO Carly Fiorina of HP to make HP's market share as large as possible. Compaq was mostly thought of as a quality brand from many system administrators I talked to back in the late 1990s, although I heard more horror stories from consumers that owned Compaq PCs. Apparently, the "compatibility" and "quality" that made up the Compaq name wasn't jiving with many consumers who bought its machines.
Compaq, formed on a few dinner napkins in Houston by three former Texas Instruments (NASDAQ: TXN) executives, and became a force to be dealt with in the market for consumer PCs in the 1990s. In fact, it was one of the first manufacturers to dip its toe into making sub-$1,000 PCs, which are now commonplace with every PC manufacturer. The Deskpro, Systempro and Presario were all Compaq brand names, all the way until it merged with HP. HP still markets a few desktop and laptop systems as "Compaq" brands to this day, probably due to just having a few more flavors on the candy shelf for customers to choose over.
But, the name is all that remains from Compaq's 20-year history. Do you miss the company? If you owned one of Compaq's real machines (to this day), sound off below and let us know what you like and don't like about this vanished brand.
Let us know in the comments what you miss about Compaq. And be sure to check out other Companies That Have Vanished.











Reader Comments (Page 1 of 2)
6-06-2008 @ 8:19AM
Don said...
I used to be a Compaq computer dealer in the early 80's. In my opinion what destroyed the company was the way they obilerated their dealer channel.
To have a Compaq "medalion" you had to jump through hoops to become a licensed reseller of their machines. Then Compaq took the government sales away from the dealers and then they began selling to consumers through internet sales bypassing the dealer network... this destroyed dealer confidence in the product and cause them to lose market share to the point where they could be taken over by a printer manufacturer.
6-06-2008 @ 8:48AM
Stephen Thomas said...
I worked for Compaq in the server and training division, and Carly Fiorina will always be a symbol of what is wrong with American manufacturing. She looted the company, and most everyone who's shirt had a red logo on it lost their jobs. The day the board finally had the courage to fire her I had seven people call me and most started with the same sentence: 'Ding Dong the Witch is dead....'
6-06-2008 @ 9:05AM
pj said...
I own a Compaq IPAC Legacy 866MHZ desktop that has a 20GB HD, 256RAM, CDROM, w/multimedia using USB connections. I have had this system for over a year. It runs XP professional and has the capability of running movies. This system in its day was a sound company office machine. It seems easy to work on and is small enough to move around.
Since HP took over I have been able to obtain technical support w/o any problems. They have been known for making solid printers, copiers, and by obtaining Compaq has now become one of the top computer companies in the US.
6-06-2008 @ 9:58AM
Suqui said...
My Compaq notebook PC is a Presario 700Z with an AMD Athlon 4 processor. It runs Windows XP. I purchased it in 2000. Think it is obsolete? You may think so, but it doesn't know it. It is obviously a little slower than new models, but is more than adequate for my purposes. The only problem I have had is that the DVD-CD drive operates erradically. The purchase of an external drive solved the problem. All in all, a super specimen.
6-06-2008 @ 9:43AM
Carolyn said...
I have owned two Compaqs. Back in the early 80s, Commodore 64, IBM PC or Apple were the only choices if you wanted a home computer. Then Commodore (which was seen as a toy at that time) came out with the Amiga which competed directly against Apple's Mac. I bought an Amiga 1000. Other companies started marketing the "IBM Compatible" home computers, including Compaq. Compaq became the standard "clone" if you didn't want to pay for the IBM name. In 1986, I purchased a Compaq Deskpro 386 for which I paid over $3000 and thought it was a bargain! It even had a 10MB hard drive! When Dell first hit the market and started their marketing campaign in about 1988, it was directed against Compaq who had surpassed IBM in personal computer sales. The ads were funny and worked - as Dell grew quickly. I owned several Dells in the 1990s.
In 1998 I purchased a Compaq Presario. The only negative thing I remember about it was that it was not upgradable. What you bought was what you were stuck with forever, as to memory or hard drive. But it functioned well for what I needed it to do.
It's so much fun to go down memory lane for the past 30 years and remember how home computer technology developed. Thanks for jogging the memories!
6-06-2008 @ 9:57AM
RJ said...
I owned a Compaq Presario desktop and have mixed emotions about it. It was an ok computer although ocassionally I had to do a restore to an earlier date as things would screw up on it. Guess that would be my Compaq horror story, but al in all I liked it.
6-06-2008 @ 11:26AM
ANITA HEGGEMEIER said...
I had three compaq computers. The first one folded up like a suitcase, so that you could take it to a business meeting etc. I purchased it in the 80's. The second one was a screen with the speakers, and the computer itself built into the sides of the screen and the small base, it didn't take up much room. I purchased it in the early 90's, and the third was a laptop that I purchased in 1995...I loved them all!!
Now I have a sony laptop, and It's ok.
6-06-2008 @ 2:05PM
mistermac said...
My first laptop was a Compaq 700 Z and was an excellent unit;a little slow by to-days standards but very trouble free.
I now have a Japanese "T" brand suposidly one of the oldest and most experienced companies in computer manufacturing.
It has been to the repair shop 3 times in 2 years and back to the Company for a hard drive replacement. It still locks up at least 3-4 times a day.I am afraid to ask my Grandson for my old one back.
6-06-2008 @ 2:02PM
Kevin said...
I've used several different models of Compaq computers over the years. I even used to own one of the little Compaq IPAQ pocket PCs back when they were popular prior to the HP takeover. I'm glad that HP has carried on the tradition of making affordable, well made Compaq PCs still to this day. My wife and I both purchased new Compaq machines within the past year and are pleased with what they have to offer.
6-06-2008 @ 3:18PM
Francis said...
How the world has changed. I worked for Radio Shack selling TRS-80's and of course their "clones". Best thing I can remember from back then was keeping a copy of Flight Simulator around. Why? Back then you sold more "clones" just demonstrating that program than using any other pitch or tactic. Period. Too funny that one program, a game no less, would be responsible for the sale of so many computer systems.
6-07-2008 @ 6:56PM
william lindblad said...
I had a compaq 286 @ 16mhz. That's a long time ago, but it was a very adaptive machine back in the days of dip switches. I also had a 160mb hard drive with a neat little switch bios system. DOS only could handle 100 mb at the time. The 19" color monitor was nice too. This was in the mid 1980's.
6-07-2008 @ 7:08PM
AH3 said...
As a 'road-warrior' going thru on average one laptop per year, Compaq Pro was THE laptop of choice for 'pro' users. Reliable, state of the art, solid, compact, although pricey -- but worth it!! Customer service second to none. Example: Flying in late night to a small town in Louisiana, with a large crowd presentation to make the next morning, my computer fouled up. I called Compaq's 24hr "800" number. They had a brand-new unit with cable and transfer software at my out-of-town doorstep before 8am (don't know how they did it) without charge -- part of the road warranty. From my customer point of view, where Compaq went wrong is when they started mass marketing thru the discount chains. When they dropped the prices, the dropped the quality as well as the service. The Presario line was a joke to we serious computers. Someone else's machine in Compaq clothes... The 'Pro' line was great!!!
6-08-2008 @ 4:53AM
Trevor said...
I have owned one compaq desktop, my sister owned a compaq laptop, and I know several friends who have owned compaq computers. All of them tanked within a year or so. Never have I seen such a ubiquitously poor made computer. Maybe packard bell/gateway...anyways, I wasn't too bummed they got acquired lol. Not a big fan of HP anyways either.
6-08-2008 @ 12:30PM
Alan said...
I still keep a Compaq Presario 5000 from June 2000 with 64Mb memory and 15Gb hard drive. It works fine, if a little slow compared to modern equipment. The Compaq may not be the fastest computer but I've nick-named it "Old Faithful." You can always use it in a pinch when newer computers crash.
6-08-2008 @ 5:29PM
SBrill1793 said...
Our first home computer was a Compaq desktop we purchased in 1998 at Circuit City. We thought it was a great deal at $1,600. It came with a 15 inch CRT monitor. It even had a zip drive (whatever happened to those?). It was recommended by Consumer Reports at the time as being the best bang for the buck.
I actually still have the computer and it still works. I even have a Macintosh SE with it's little 9 inch b & w screen and that still works. However,
I've since upgraded to Dell's. We have a desktop and laptop.
6-13-2008 @ 9:21AM
Eddie said...
I have a Compaq Presario 4910 that still runs after 10 years. The only thing changed was the CD rom.
It's slow but I still keep it in the basement for my 12 year old son to play older games compatable with Windows 95 and as a backup for documents when the newer computers crash. It has a 6gig Quantum Bigfoot hard drive.48meg ram, and a AMD (forget how much) mhz processer.
6-13-2008 @ 1:09PM
Jim said...
This article left out the section in time where Compaq did the same thing to DEC (Digital Equipment Corp), leader in mini-computers, that HP did to Compaq. Why was this not even mention in Compaq's history???
6-14-2008 @ 9:15PM
Vincent said...
I would like to say that the compaq was a great machine. I have a few compaq presario laptops 17xl265, 18xl380, and a few compaq desktops. This is being typed from my 17xl265, a 600mhz p3 with a 13.3" screen. Still works great and runs XP with no problem. I used this while couching and to download drivers to rebuild my brothers 1 year old HP laptop. Ironic, but true this is a very stable machine and takes 512 RAM and I have upgraded to 7K RPM hard drive. Fiorina trashed a good company with good support back in the day.
6-14-2008 @ 11:06PM
Robert said...
I have a compaq presario 5104us and i feel that it is more reliable than my new computers the only problem was norton antivirus which i uninstalled.
6-14-2008 @ 11:05PM
Robert said...
I have a compaq presario 5104us and i feel that it is more reliable than my new computers the only problem was norton antivirus which i uninstalled.