Hertz (NYSE:HTZ) has decided to give up on the cash cow of wildly overcharging customers for filling up the tank. Instead of charging $7 a gallon for gas, they'll charge the market price. Oh, don't get me wrong, they'll still charge an outrageous fee for putting gas in the tank when the deal kicks in on July 1. They'll just charge a flat fee of $7 to fill up, plus the market price of gas. What does that translate to in terms of pay, about $100 an hour to pump gas?
I'm pleased that Hertz is getting out of the gas gouging business. Maybe that field has just gotten too competitive lately. It's getting harder to shock Americans with preposterous gas prices. Rental car companies have been charging insane gas rates -- almost what you'd pay in Europe at the pump -- for years. Consumers think of it as their evil little profit center, like phone charges at hotels.
In a story at USAToday, the industry claims that it's only overcharging to scare people into bringing the car back full, so they don't have to hassle with storing the fuel and filling up cars. So why don't they charge that rate for prepaid gas? USAToday did a survey and found that rental car companies sold pre-paid gas at about $4 a gallon, but charged about $8 when someone returned the car less than full.
When I first heard of this story I wondered whether rental car companies were just having a hard time keeping their outrageous markups ahead of the already absurd gas price surges. When my husband and I rented a car recently we noticed that the price you pay when you don't have time to refill was surprisingly close to the actual price. I figured someone had fallen asleep at the switch.
But it turns out maybe we should all be thanking Maryland Attorney General Douglas Gansler. He threatened to sue the big car rental players, then reached an agreement with them to limit the surcharge to 42% or $10 a tank. Hertz told the Baltimore Sun that having the Maryland AG breathing down their neck had absolutely nothing to do with their plan that just happened to come out at the same time. But Maryland officials, as Laura McCandlish reports in the Sun, think they may be laying the groundwork for new national price structures.










Reader Comments (Page 1 of 1)
6-18-2008 @ 5:38PM
Buzz said...
"When my husband and I rented a car recently we noticed that the price you pay when you don't have time to refill was surprisingly close to the actual price. I figured someone had fallen asleep at the switch."
Nobody has fallen asleep at the switch - they charge market price for a full tank of gas even if you have used just 2 gallons.
7-18-2008 @ 10:36AM
DT said...
*** BEWARE *** Don't be fooled my their new "market price" refilling. IT'S BAIT & SWITCH RIPPOFF!!! They're pushing a $6.99 fee for refueling at market price --- BUT they ACTUALLY charge you is a fuel surcharge BY THE MILE - REPEAT - BY THE MILE. My rental this week was charged $0.23 per mile PLUS $6.99 --- just under $30 for a 93 mile rental!!! And this was on a rental that I had refueled before dropping off the car. Email me for a copy of the receipt! This is the last time I will ever rent from this **&*$#& company!
9-01-2008 @ 2:28AM
Bryan L said...
I wish it were true, but hertz charges for phantom gas - that is more gas then it took to actually fill up the car - still giving then an effective rate of $7.00/gallon
http://www.flyertalk.com/forum/showthread.php?t=848741
9-01-2008 @ 2:31AM
Bryan L said...
sorry if this a double post..
also
http://www.frequentflyer.com.au/community/car-hire-and-taxis/hertz-camry-uses-28-5l-12337.html
also
http://www.ripoffreport.com/reports/0/365/ripoff0365171.htm
I have to wonder to the employees at Hertz go to classes to learn to lie or do they just do it naturally??