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Big company, small town: L.L. Bean, Freeport, Maine

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This post is part of our Big Company, Small Town series, featuring large companies and the small towns in which they are headquartered.

Few companies are as strongly associated with their hometowns as L.L. Bean, which has been producing outdoor clothing, sporting goods, and brightly colored preppy wear in Freeport, Maine, since 1912. The company's first product, the iconic rubber boot called the Maine hunting shoe, was manufactured in Freeport, and quickly became a big hit despite the fact that most of the first boots sold were returned due to a design defect.

In the past 95 or so years, both L.L. Bean and Freeport have come a long way. The company store, which began in a basement, grew significantly over the years, despite the fact that most of Bean's $1.5 billion in annual sales come through its ubiquitous mail-order catalog. The store has been open 24 hours a day since 1951, with a few exceptions for the deaths of John F. Kennedy and the founder, Leon Leonwood Bean.

Today, the company dominates the very small town of Freeport, population 7,800. It's much more than just a store, as its multiple buildings, parking lots, and outdoor patios and sculptures define the town itself. L.L. Bean has become more of a campus than a store, with different buildings for clothes, hunting and fishing gear, bikes and boats, and a discount outlet, as well as outdoor spaces dedicated to demonstrations of equipment and live musical performances.

With the tremendous success of L.L. Bean, Freeport has become a town dedicated to one thing: shopping. Shops on the town's main street are now almost all outlet stores or lunch places for shoppers. This is part of the downside of big-time success in a small town. Where once there were hardware stores and grocery shops, now there are discount socks and polo shirts. The saddest case is probably the elegant old town library, built by Carnegie in 1906. It now houses an Abercrombie & Fitch outlet store. So if you need a book or a hammer or a gallon of milk, you might be out of luck in today's Freeport.

Another thing you probably won't find in Freeport: anyone who isn't white. As The Onion "reported" recently, African-Americans have been boycotting L.L. Bean for 80 years. A recent visit by this reporter confirms that visiting customers and natives in Freeport certainly are among the palest people in the United States. According to the 2000 census, Freeport is 97.22% white.

One thing you will find in Freeport, however, is lobster. A recent nonscientific sampling of lobster rolls in southeastern Maine determined that the best lobster rolls were in Freeport. And not just any place in Freeport. Amazingly, the best lobster rolls are at the outdoor grill on the roof of the ice cream stand just outside the main entrance to the L.L. Bean store. So go to Freeport for the duck boots and corduroy pants, but be sure to stop for some lobster on a hot dog bun on your way out of town.

Be sure to check out more Big Company, Small Town posts.

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Last updated: July 05, 2009: 12:23 PM

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