This post is one in a series on prominent company nicknames. See all 25, and share your thoughts and memories about Big Brown below in the comments.
The simplicity of a brand name or symbol confers status on a company. Decades ago, the symbol might literally have been a stock symbol: the oldest companies got one letter ticker symbols from the New York Stock Exchange. United Parcel Service (NYSE: UPS) now gets that status by taking an entire color: brown. (Granted, it's not a primary color like IBM's Big Blue, but it still shows the company's clout.)
The company first started using its trademark brown trucks in the 1920s when it delivered appliances and other goods for department stores, says Mike Brewster, author of Driving Change: The UPS Approach to Business. Pullman brown was a good choice because "their department store clients wanted the company to be more under-stated, because the stores didn't want the fact that they no longer had their own trucks highlighted." That, and the dark trucks were easier to keep looking clean.
Brown is much more than a truck color now. It's the uniform. It's the logo. It's what the company calls itself in commercials. UPS employees bragging about their loyalty will say they "bleed brown." This year the company sponsored a horse named Big Brown, which won two-thirds of the Triple Crown.
But, hard as it is to believe now, UPS almost gave up its trademark color. "The company almost changed the color in the '90s during one of several re-brandings, but decided to stick with brown, much to the disappointment of many in the company," says Brewster. "But the 'What can Brown do for You?' campaign has given the color new life at the company."











Reader Comments (Page 1 of 1)
8-08-2008 @ 7:07AM
woofsaidfred said...
i thought ups was either united package stompers or ultimate package stompers
8-08-2008 @ 9:24AM
NICOS SMITH said...
FOR UPS YOU FORGET TWO OF THE MOST MEMMORABLE AMONG ITS EMPLOYEES WHICH ARE BUSTER BROWNS AND UNDER PAID SLAVES
8-08-2008 @ 11:10AM
UPS Terrible service said...
Around here we call UPS.... OOOPPPSSS! As they always damge the package and it's contnets and are never on time. 2nd day air is more like 4 day air. They really need to improve thier delivery service and deliver on time as promised. We use FedEx to ship our selves due to UPS terrible service.
8-08-2008 @ 11:45AM
CHris said...
I always called them the Ups Truck (like in up and down)
8-08-2008 @ 11:56AM
Ellie said...
What about DHL...(Dewey,Huey, Louie)
8-08-2008 @ 12:12PM
rob said...
dont forget UNITED POT SMOKERS
8-09-2008 @ 10:18AM
Tracy Yantis said...
Around here we call them United Puppy Squashers!
9-27-2008 @ 3:20PM
Ron said...
Buster Brown are the Feeder Driver's to you who are not formula with the term,
Tractor Trailer Drivers!
Under Paid? $30.00 an hour for some who don't even have a high school education? Plus time & a half for overtime? Think Not!
The adverge driver makes $70,000 a yr! Not Bad!