Makeover needed: Kmart and Sears

K-Mart was THE store in the 70's. I remember as a kid, I would go to K-Mart to spend my allowance, and mom would always take me to get school supplies at the beginning of each school year. I remember seeing isles and isles of metal lunch boxes....I remember the popcorn smell also....Oh to be a kid again....

the kmarts in louisville are horrible. dirty inside, the clothes are old fashioned looking. i went for the first time in a long time when i heard they had layaway and walked away. there was nothing there i wanted, the store needs upgrades and better products. it is sad but should close their doors.

I have shopped at Kmart stores all over the country, but for the last few years, I no longer bother.
My last trip to the closest Kmart (Wilmington, NC) found the store poorly stocked, what merchandise there was looked inferior in quality, the same small, nasty ladies' restroom, and surly, insufficient help as last time. What a shame! With several Walmart Supercenters and a Target nearby, why bother?

When Wallmart got it's start , thier motto was everything is "Made in America".Why not try this with K-Mart? Put up "Made in America" logo on at lease thirty five percent of your items and see what happens. What have you got loose? Everything in department stores have is "Made in China."

Thanks for taking the time to listen to my idea, Hope it helps. Made in America will benefit us all!
Bobby

The K-Marts here in Asheville (4): one newer one is more of a pleasure to shop at - the other three are older and dingy. They are a little better stocked this year, and the layaway is great. More cashiers and a better store layout (seasonal items at front like Walmart) would help. Their shoe selection used to be awesome, now only pretty good. One of their strengths is selling lower priced versions of Sears appliances (e.g. vacuum cleaners). Their locations (so far) are better than Walmart's, so they could do better here if they tried.

The layaway plan was a great concept considering the ecconomy. They failed once again. People standing in a very long line for a very long time to put the things in layaway, to make payments and to unsuccessfully try to pick them up. Christmas toys thought to be safely tucked away at kmart while payments were being made were missing from the box. We have two Kmarts within 6 miles of each other (north Dayton OH) I wouldn't shop at either. Nor would I allow my highschooler to take a part time job at any business where the store manager screems at his employees in public. Calling the 1 800 kmart number is a joke when the person feilding the calls is employed by "the screemer".

I worked at Kmart over 26 years and a lot of what I have read here sounds very familiar. The biggest concern seems to be the shelves are low stocked or out completely. I remember seeing that happen a few years back, take a guess when. The checkout issue, every time I go into my local Kmart I understand why customers get so upset. The checkout operators are leaned up on the counters chewing gum like cows chewing cuds, talking on their cell phones and totally ignoring their registers. Kmart doesn't want to hire GOOD employees that care, they just want whatever will work cheap and that's what they got and look where it's put them... What a shame.

I worked for KMart in the early 90's. It was always
cut payroll, don't give big raises, find a way to dismiss the long-term higher wage earners to save money. Corporate bigwigs would fly in and rip the store management apart and threaten their job if things weren't perfect dispite the fact it was impossible with the quantity of man-hours allocated. Satisfaction I get is many of those
"suits" have been fired who thought they knew everything, (as shallow as that is).

But they do those stupid Mattel Hot Wheel Day's doesn't that help the K-Marts.LMAO.
The two in Wichita,Ks are so filthy you might get a unknown disease in there store they are gross close them up.