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Sears has craftsman tools and decent lawnmowers. Thats about it.

The problem is that craftsman is barely better than most chinese carap you find at Walmart.

The entire deal reeked of an insider trading scandal to make a few investors a lot of money. Seriously, merge Sears with K-Mart, people thought this was a good idea?

The real joke was the Sears Grand stores that are converted K-Marts. They can barely stand up to retail stores designed in the '80s. They also charge more than Walmart of Target. Why is a Transformers toy $8.99 in Walmart and $12.99 in Sears Grand of K-Mart.

Sears can be turned around but it will take someone outside of Wal Street to do it. Sears needs to hire someone who knows how to sell to the average person, not how to sell a hyperinflated stock to investors.

The reason why retail is failing is becuase stores no longer sell product to people to make money. They sell product to prop up share prices to sell to investors. The entire industry is backwards.

The stuff at Sears might be higher priced, but I'll wager that most of it is of a better quality than Wal-Mart, not to mention it was probably made with [slightly] more progressive labor.

Sears should have taken the hint from Monkey Wards and thrown in the towel a long time ago. You can buy the same Whirlpool appliances at Best Buy without a Kenmore tag on them, except at Sears you have to wait for some 75yr old commissioned salesman to spend 45 minutes trying to figure out how to ring it up

Sears Roebuck has been an American Tradition for over a century. But, if the company is to survive. It most do what it doesn't want to do, and that is, downsize. Sears needs to close 50% of its store and have only one large Sears store in every major city in the U.S., instead of having 3,900 stores nationwide. Sears needs to concentrate on appliances only. Sears might have a chance for survival if it follows this plan. If Sears doesn't change it's strategy soon. It's demise is only a short time away; Sears will sink like the R.M.S. TITANIC.

I just tried to shop at Sears yesterday, because I had gotten a $10.00 off coupon from them in the mail. I couldn't find one thing in the store I wanted. The clothes were really ugly and poorly made. Maybe they need to hire someone who knows how to buy clothes that people would want.

I went to Sears on Black Friday, as they had a GREAT price on a washer & Dryer I had been looking at for a while. The shopping experience reminded me why I haven't shopped at Sears for several years, and why I will not go back. First of all, let me say that I did get the units I wanted, but was asked to upsell to over double the original price. It was "assumed" (never asked) that I wanted delivery, even when I was asking questions like "when can I pick it up?" and "Is it available for me to take with me". The response I got was"Well, you should have TOLD me you didn't want delivery. NOW I have to clear it out and start over again." The salespeople (commission, I'm sure) were completely unwilling to even talk to you, unless you were buying a "top-end model" with an outragous pricetag.

I have owned and used Craftman tools for as long a I have been able to hold a wrench in my hand, but with the pathetic sales staff, I have become a fan of "Husky" at Home Depot. At least there I can get help and someone that can figur out how to work the register.

Just about as clear a message as you could get. Too bad it comes so late in the game. A whole lot of people have lost a whole lot because the pundits took way too long to see the handwriting on the wall.

No matter what we think Eddie and company are guilty of and responsible for, all of the shills... in the media and elsewhere... share the blame for what has happened. Eddie could never have become Eddie without his enablers, especially those in the Wall Street press.

Mr. Shulman,

You could not be more DEAD-ON!!! This is coming
from someone who knows for sure. Mr.Moore, you're correct as well.

Sears is still one of the most versatile retailers you will find hands down. The fleece blanket you are comparing is most likely not the same quality number one, number two they price match. Electronics are easily just as competetive when you watch the prices for the sales you want. You cant expect to walk into any store and expect every product your looking for to be at the rock bottom lowest price, it doesnt happen unless the products crap. The still have the largest selection of appliances out of any retailer out there. And lawn and garden has the largest selection of tractors as well on a consumor level. plus those of you who have had a bad exerience with salespeople, FIND A DIFFERENT SALESPERSON. It sucks you had a bad experience no argument there, but dont judge the whole company by a single bad salesperson. There are good salespeople at sears, just like there are 75 yr old people who cant run the register at plenty of other retailers, Ive seen them at Lowes, Home Depot, and even Best Buy. So there are good people out there with any sales based position you have to find a good salesperson almost as much as finding the right product to buy.

Several years ago I wanted a battery so went to the Sears Auto Store because there was a warranty on their all-weather batteries. When I arrived I saw about 15 people waiting in line at a counter behind which was a large shelf filled with batteries. No one went out the door with a purchase for 20 minutes. Why? The young person at the register had not been trained to use the inventory system and could not ring up the purchases, I finally got fed up and suggested that they get a cigar box and a spiral notebook and ring up the purchases the old-fashioned way and have someone record them on the computer later. It was pitiful.

A week or so later I went to look for a part for my Sears mower. Although there was no one in the store I waited for the woman in charge to do her paper work etc. and then she called a trainee out of the back to help me. He didn't have a clue about looking up inventory numbers nor did he dare ask this woman manager for help. Meanwhile, she went to wait on an older woman who seemed interested in buying something. Yes, they sell merchandise at the repair store which is miles from the main store. She wanted the commission more than she wanted to help me get my mower repaired and when I finally got her attention she was downright nasty saying that I should have been more patient with the trainee. I was, I tried to help him and wanted him to succeed, apparently more than this woman did. I won't ever go back to Sears to have anything fixed. Their parts are too expensive and they are not helpful.

I worked for sears delivering appliances when I was a young man. In those days we took the washers and hot water heaters into the basements of our customers and brought the old ones out and back to the warehouse for disposal.

Sears had a farm and home store that was very popular, it had a coffee shop and well-made clothes for the working family, not the poorly-designed "stylish" stuff they now carry.

I do like the Oshkosh and Cahrhart work clothing when they have enough in stock to make it worthwhile to look.

As a long time employee of one of Sear's specialized companies, I am ashamed of what Sears has become. All American store-guess again, outsourcing is rampant, overpriced inventory, too many overpaid corporate folks, etc. The worker bees are the ones that feel the pain of decreased sales. Got to be sure the big guys still get their bonues!!!