Does anyone here remember Crocs, Inc. (NASDAQ: CROX)?
It seems like only yesterday that you'd walk down the street and everywhere you looked, you saw those horribly ugly $30 sandals that were going to change the world.
Well, as it turned out, Crocs didn't change the world. They were just a fad. Crocs are nothing more than this decade's version of the hula hoop, the pet rock, Members Only jackets or the dearly beloved eight-track tape.
The Washington Post recently looked at the decline and fall of Crocs.
The colorful foam clogs appeared in 2002, just as the country was recovering from a recession. Brash and bright, they were a cheap investment (about $30) that felt good and promised to last forever. Former president George W. Bush wore them. Aerosmith lead singer Steven Tyler wore them. Your grandma wore them. They roared along with the economy, mocked by the fashion world but selling 100 million pairs in seven years.
In the space of about 16 months, shares of CROX jumped 600%! The stock did even better than Goldman Sachs (NYSE: GS) -- and no one had to bail them out. Now class, that brings me to today's investing lesson: How to know when you've made the dumbest investing mistake in the world.
I've been in investing game for over 30 years, and I was a big fan of Crocs. I'm not afraid to admit it. We ran the numbers and the growth was solid -- and for a good stretch, we were making lots of money.
I first recommended shares of CROX to subscribers of my Emerging Growth service in April 2007 at around $24 (that's adjusted for the stock's later 2-for-1 split). As soon as I recommended it, the stock started to zoom. It seemed to climb higher nearly every day. Then it jumped 20% in one day in May after another blowout earnings report. By June, we had a double on our hands. My subscribers thought I was a genius. People were planning to name their yachts after the shoes.
But there were problems underneath Crocs' business. The company didn't know how to handle its growth. They mistook a fad for stable growth. To meet demand, they expanded and expanded... and expanded.
The company used money from its public stock offering to diversify and acquire new businesses, such as Jibbitz, which makes charms designed to fit Crocs' ventilating holes and Fury Hockey, which used Croslite to make sports gear. It built manufacturing plants in Mexico and China, operated distribution centers in the Netherlands and Japan and forged into the global marketplace. More than half of Crocs were sold outside the U.S.
On Halloween 2007, Crocs broke $75 a share. We had a triple in just seven months. The next day, the company reported another strong earnings report, but there was one key detail that freaked out the market: Crocs' inventory rose by nearly 300%. Demand simply couldn't match that. The next day, the shares plunged by more than 36%. Investors were devastated.
In Emerging Growth, I decided to hold on. Investing is a tricky business, and you can't let the crowd override your investing strategy. This time, we should have listened to the crowd. The stock continued to sink, and I finally pulled the plug in May 2008 when the shares reached $11. Ouch! Our 200% gain had become a 50% loss.
Now back to today's lesson. When a stock goes up, it doesn't mean you've suddenly gotten smart. Also, when a stock goes down, it doesn't mean that you've become stupid. Stocks go up and down and oftentimes, it's for silly reasons.
Of course, I wish I had done things differently with Crocs, but if you're serious about investing, you will always have a situation like this (read that last part a few more times). What separates a good investor from a lousy investor is how you handle the situations where you have your head handed to you.
My team and I look at the facts and that guides our actions. We don't follow the crowd and we don't follow emotions. The bad investor holds on forever to his or her losers just hoping for a turnaround that will never come. That's a big mistake. Sometimes the smartest move you can ever make is to admit your mistakes and move on.
The company had expanded to meet demand, but financially pressed customers cut back. Last year the company lost $185.1 million, slashed roughly 2,000 jobs and scrambled to find money to pay down millions in debt. Now it's stuck with a surplus of shoes, and its auditors have wondered if it can stay afloat. It has until the end of September to pay off its debt.
"The company's toast," said Damon Vickers, who manages an investment fund at Nine Points Capital Partners in Seattle. "They're zombie-ish. They're dead and they don't know it."
Last November, shares of Crocs hit rock bottom at 79 cents per share! Holy capital loss, Batman! Crocs lost roughly 99% of its value in one year.
We made a mistake and we managed it a lot better than what could have happened. Despite the haircut we took in Crocs, our Emerging Growth Buy List has been an outstanding long-term performer. According to the Hulbert Financial Digest, we're the #1 performing investment advisory since they started following us in 1985.
Remember, it's not just the winners that set you apart, it's also how you handle your mistakes.
Hey, maybe in another 10 years Crocs will become cool again in a retro ironic way.
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Reader Comments (Page 1 of 2)
7-17-2009 @ 7:45PM
Cody said...
Well, they "last forever". Eventually they demand will flatline, since initial buyers will only get a few pairs.
7-17-2009 @ 8:03PM
sitruc said...
Good job at being late to the story once again, BloggingStocks. Why does this site exist?
7-18-2009 @ 2:18AM
Elastic Zone said...
I never buy a pair of crocs but my daughter had 3 pairs. All in the life change and a business is not an excemption.
We need to reinvent any business idea always
7-18-2009 @ 7:16AM
paul s said...
Why do people keep anything if it doubles in value? Sell. Take your profit and be grateful. It doesn't happen very often. The gambling mantra "don't leave it on the table" applies to betting. Wall St. is not a casino, though many try to make it one. It is the greed that got you. You are trying to offer rational explanations for why you held on. In the silence of your words the answer is loud and clear. If you bought TWX at under or around $10 and haven't sold it yet, you are a damn fool.
7-18-2009 @ 10:40AM
Beltway Greg said...
Trendy clothing companies are the greatest short in the world especially those directed towards teens. When Crocs started showing up at your local flea market that was a sign. FCUK, Aeropostale, Urban Outfitters, Juicy, Pink, Abercrombie, Ralph Lauren, Quicksilver, Ocean Pacific, Wet Seal, just sit back relax and watch as that curve steepens and let the fickle tastes of the teens do the rest. Just wait and ask your kid what article of clothing everyone just absolutely has to have, pull up the chart, and you're on your way to fame, fortune, and to quote departed far-to-soon lead singer of British rock group Queen, Freddie Mercury, "everything that goes with it, I thank you all."
7-19-2009 @ 5:34AM
rre said...
first of all ,all those article came afrter the washington pst article,the ceo of crocs said they are wrong,that crocs sell good and the future of crocs is strong.
the article came from a women who wanted to make a boooom and she did it.
crocs has $50+ million cash,$20 million debt,$600m sales.
last november and february the solve the $20m debt problem and i don't see any problem why not now.
crox stock will be above $10 during this year.
i believe that the article is a paid article from big shorts. the problem of the shorts in crox stock is that they have bigger buyers. some big buyers whp want the stock at $10 .
buy and hold
7-19-2009 @ 5:36AM
rre said...
John Duerden Responds
Posted by: crocsinc on: July 16, 2009
In: Inside CrocsComment!
Today the Washington Post ran an article about Crocs, “Once-Trendy Crocs Could Be On Last Legs,” which some of you may have seen, as it has quickly spread around the web. Here is what Crocs President and CEO, John Duerden, has to say about the story:
In response to the Washington Post’s article about the health of Crocs, Inc., I’d like to clear up a few points. We sell comfortable, durable shoes in a wide variety of appealing styles for men, women and children, and offer great value. This is a good business to be in at a time when families are watching their budgets, and we’re confident in the future of our company.
Critics who suggest we are a one-shoe company couldn’t be more wrong. As we explained to the reporter, we currently have more than 120 styles of casual, comfortable footwear, including sandals, boots, heels, wedges, flats and functional footwear for people who work on their feet or who have foot or back problems, along with our signature clogs. Don’t take my word for it – you can see for yourself an example of the variety of styles we offer such as wedges, flats, sandals, and more.
As the article correctly points out, we face challenges resulting from rapid growth. We’ve taken action to address those challenges, including aligning our production capacity to meet demand, reducing our overhead expenses and the size of our workforce, and paying down debt.
There are more than 100 million consumers in 125 countries that love our product. The Crocs brand is only five years old, and already it’s almost as well-known as Nike and Adidas. It’s an icon and whether people love it or hate it, they talk about it – as the article and the online response to it demonstrate.
Crocs shoes are perhaps the perfect product for a world in which value and simplicity are replacing avarice and over-consumption. We appreciate the support of our many loyal customers, retailers, investors and employees around the world.
John Duerden
President and CEO
Crocs, Inc.
Editor’s Note: John Duerden thanks the fans on a follow up blog post – link
Tags: CEO, Crocsinc, Inside Crocs
146 Responses to "John Duerden Responds"
1 | Katie
July 16, 2009 at 8:00 pm
Crocs shoes are fantastic! Not only are they stylish and durable, but they are the most comfortable shoes I’ve ever worn. Also, their customer service is second to none. I am proud to say that I am a Crocs customer now, and will always be.
Thank you Crocs!
2 | Elaine Ellis
July 16, 2009 at 8:03 pm
I have been blown away by the variety of shoes Crocs offers. I’m not one for the traditional Crocs but love my pair of Cabanas from Crocs. I love my shoes, and I think Crocs has something for everybody. There is something to be said for a product that lasts and isn’t thrown away like so many of my clothing pieces.
3 | Kim ~ Craftymamaof4
July 16, 2009 at 8:07 pm
I have been wearing Crocs since the beginning, and I have been extremely pleased with the new styles they continue to put out on the market. I have no doubt the Crocs will be around for many years to come and I will continue to purchase them for my family as we love the comfort, durability (I still have my first pair!) and affordability of them.
4 | Monica @ MommyBrainReports
July 16, 2009 at 8:07 pm
Here here!!! I am definitely a crocs fan. I love the shoes, and they are definitely not just one style! I have fallen in love with the shoes.. and as a woman who love to wear heels, but hates the pain from doing so… I love the crocs wedges… I never thought heels could be comfortable, and they are!
I’m one of the 100 Million customers that LOVE crocs… my girls and my hubby are 3 more… and we love our Crocs outlet store too!!!
Great letter John!!! We’ll show them that Crocs is here to thrive!
5 | Ef Rodriguez
July 16, 2009 at 8:10 pm
Crocs is more than clogs. They’ve got some truly sweet shoes, and I hope they continue to rock the Casbah.
I’m generally fearful of commitment, but I’m not afraid to tell the world that I love Crocs.
Let’s get married immediately.
6 | Richard
July 16, 2009 at 8:15 pm
We’d the shareholders would apprecaite a little more concrete information.
7 | Lauren Preston
July 16, 2009 at 8:16 pm
It’s funny because I’ve never owned any of the “typical” Crocs. Being very flat footed, sandals are not always my friend, but I purchased a pair of Crocs because they were super comfortable and provide great support. I think Crocs offers a great variety in shoes, as John pointed out. I anticipate you guys will be around for years to come and will be able to prove this reporter wrong!
8 | denverprblog
July 16, 2009 at 8:17 pm
… and some grammar lessons and a computer with spellcheck, Richard?
9 | Amy Hoag
July 16, 2009 at 8:18 pm
I love my 3 pair of crocs that don’t look like the traditional ones. Truth is I wish I had more because when i don’t have them on my feet are not as happy. Love the ones that look like just cute shoes. My kids wear the traditional all of the time. Thanks for a great product.
10 | kathy@brazoscowgirl
July 16, 2009 at 8:20 pm
I love Crocs, I wear only them for dress or in the barn. I hope with this economy Crocs can stay on top. The real Croc fans cannot imagine wearing any other shoe!
11 | John S.
July 16, 2009 at 8:20 pm
In a way, I think part of the concern re: Crocs current state stems from the fact that the company may have been TOO good at branding in the beginning. All anyone continues to see are the “ugly, plastic shoes”, and this WashPost article is evidence of that. The article’s main line of criticism is based on the assumption of a singular product line (ie. – why replace an indestructible product, Crocs vs. flip flops, etc.). Unfortunately for Crocs it’s a false assumption. I love my Crocs flip flops, and they’re not “plasticky” (sic) nor are they ugly. Sure, overexpansion immediately preceding a recession is a bitter pill. But after their restructuring I think there is still plenty of growth potential for Crocs, however it will require more aggressively marketing products like the flip flops I own. “Croc on,” Crocs.
12 | Jessica Turner @ The Mom Creative
July 16, 2009 at 8:22 pm
I love my Medina crocs
13 | Larry Darnell
July 16, 2009 at 8:22 pm
I have about 14 different pairs of Crocs including Crocs to golf in, Crocs sandals to go to the beach in, Croc Mammoths to wear in the winter time and to go on a hike. Love them! I seldom wear any other kind of shoe anymore. You cannot beat the comfort and wearability of Crocs. Fading away? I think not. Crocs is chomping the competition here in sunny Florida. Keep it up!
14 | Brandon Wood
July 16, 2009 at 8:24 pm
I truly love my Crocs. I also think that we do get stuck in fads, which in turn precipitate unrealistic growth. Crocs came on the scene in a huge way, and for good reason. They are a wonderfully comfortable, durable shoe.
Now, it seems that many people have not noticed that Crocs truly has rolled with it’s growth and the demand for more options. In the WaPo article today, they spoke about a woman whose daughters forgot Crocs for flip-flops. They didn’t even think to look to Crocs for their flip-flops! On their site, Crocs has 3 different styles of flip-flops for girls in several different colors. You only need look.
Apart from that, Crocs has styles that many don’t even know about, because they look just like “normal” shoes!! Only with the Crocs, they are so much more lightweight, versatile and affordable! Crocs are no longer “oh, Crocs”, they are a huge line of footwear that is as versatile as it is fashionable.
I don’t work for Crocs, but I do support them. They are a company that is responsible and sustainable and worth getting behind. The next time you need some winter boots or some high heels, think about Crocs, and let others know that you did!
15 | corrin @ oh hey
July 16, 2009 at 8:24 pm
I fought the urge to jump on the Crocs bandwagon for a long time, and then I fell in love with these…
http://twitpic.com/akgo2
Now I have a bit of a Crocs addiction and have bought 8 new pairs this summer.
16 | Beth Damone
July 16, 2009 at 8:25 pm
Crocs are the ONLY shoes I have been or will wear. Crocs saved me from a life with painful feet (plantar fasciitis). My feet have never felt better. I have shown my love by converting friends and relatives into Crocs-lovers across this country and several others.
I would have worn the Crocs clogs happily for the rest of my days but the ever expanding line of styles has turned comfort into fashion as well.
Crocs Rock! This is a great letter, John. Someone at the Washington Post must not have happy feet! We’ll show them.
17 | swedishfish
July 16, 2009 at 8:26 pm
Because I love walking everywhere, but want to wear something stylish, I’ll always be a customer because of shoes like the Malindi and the Santa Cruz. The more I wear them, the more other people see them and tell me that they want something just as comfortable or stylish.
For every meaningless anecdote that a newspaper can publish about someone not liking Crocs, there are ten more anecdotes of people loving their Crocs!
18 | Steve Levy
July 16, 2009 at 8:26 pm
JD-
Hi John, hope you’re well; you’re the right person to lead this company. Many of the old crew wish you well.
You may recall what I do during my summers – I lifeguard at Jones Beach (www.jblifeguard.org – look who’s launching the boat). Here’s a newsflash to the analysts – I see Crocs everywhere at the beach.
There’s a brand and then there’s a brand whose word alone connotes something special. Crocs is the word.
Call when you have a chance.
Steve
19 | Elise
July 16, 2009 at 8:30 pm
I have to say that we are a Crocs loving family. They are the perfect shoe for kids and especially for school where my kids are required to wear closed toe shoes year round. Love the different styles for little girls that can even be worn with dresses. My daughter won’t even wear any other kind of shoes now. Thanks Crocs for making a fantastic shoe that is durable, cute, washable and great for my kids’ feet.
20 | Kristin
July 16, 2009 at 8:30 pm
I think a lot of people associate your typical Crocs with being “hospital” shoes, because I’ve spent a LOT of time in the hospital over the last year and most of my nurses and doctors wore these. They are the go-to shoe for anyone who needs comfort at a reasonable price. However, there are so many more styles to choose from. I think Crocs needs to focus on marketing the other styles that perhaps others aren’t familiar with, and by no means is Crocs on their way out. Especially not if any of us bloggers have any say so!
21 | sha
July 16, 2009 at 8:34 pm
i have to say thanks to your responds,i knew that the reporter wanted to post and to shock people but it was news on no new news.
thanks to you,more infornation will be better for us.
you are much better then the old CEO.
you the man!
22 | TheAngelForever
July 16, 2009 at 8:35 pm
Crocs have grown so much over the last few years. People are amazed when I tell them about the selection that is available now. I am eagerly waiting to test out the pair of wedges that were ordered. We are a multi-generational Crocs family that can not wait to add more to our home. Thank you for all of the great new styles to pick from.
23 | Angela
July 16, 2009 at 8:36 pm
I wasn’t particularly impressed with the Post article, namely because there didn’t seem to be a ton of actual business analysis in it. No earnings reports or industry specific stats, etc. Quoting random analysts who give observations about fashion trends is awfully light research for an inflammatory headline like that. Personally, I suspect there is a large audience dedicated to the product more for function than fashion whims (which seems counter to the central thesis of reporter, although she failed so present an expert to support her point of view either). Crocs has shown they can translate internationally with the right business model – where there is huge demand for lightweight, durable, affordable footwear in developing nations – so the premise that there is no demand because a couple of suburban pre-teens have changed their footwear preferences struck me as shallow. I’d think the issue of competition from cut-rate knock-offs would have been more relevant than most of what the reporter focused on. I hope they’re able to adjust to market conditions…and I’m willing to give them the benefit of the doubt until there is a real reason not to. Other than those all-knowing Seattle eight-year olds, of course.
24 | Washington Post Article Slams Crocs’ Future « Denver PR Blog
July 16, 2009 at 8:37 pm
[...] to sustain a price of $144/barrel. Regardless, Crocs CEO John Duerden used the company blog to respond to Mui’s article. Leave a Comment No Comments Yet so far Leave a comment RSS feed for comments on this post. [...]
25 | M. Smith
July 16, 2009 at 8:51 pm
Crocs are so comfortable, they are the only shoe I wear.
I am on my feet all day, and my collegues who wear runners suffer from
sore feet, but not me.
I love all the different styles. Now my grandchildren are asking for them.
26 | dkmashino
July 16, 2009 at 9:00 pm
Well since grammar is something DenverPRBlog pointed out on a poster, how about expect it from this company’s CEO and his, presumably, well-educated team of handlers?
In the post, the sentence “There are more than 100 million consumers in 125 countries that love our product.” Said sentence should use the word ‘who’ vs. ‘that.’ The sentence speaks of animate, alive, money-spending consumers, not inanimate countries. So the reference is back to a ‘who’ vs. a ‘that.’
And yes, don’t post unless you’ve checked your own stuff, too.
That is all.
27 | Lauren Fast
July 16, 2009 at 9:05 pm
The recent appointment of John Duerden as CEO certainly positions Crocs for success down the road. His experience within the footwear industry & track record of growing companies and developing brands makes me confident that Crocs will not only be around for a long time, but will continue to expand & grow for years to come.
28 | Doreen
July 16, 2009 at 9:12 pm
I love crocs … they are the most comfortable shoes I’ve ever worn. I’ve got 5 or 6 pairs of crocs in many colors and sizes. There are many different styles and choices of crocs and there are still MANY other mock-offs showing up – by the way those are not anywhere near as comfortable as the true crocs are!
29 | Michael Bigger
July 16, 2009 at 9:21 pm
Very simple…According to Lehman…Amazon.com was suppose to go bankrupt in 2002. Crox is turning around big time. The Prepair collection rocks! The Mesa rocks! and the Croc’s naysayers are 2 year behind the eight ball.
Proud investor in Crox and wearing my Prepair Flip Flops all the time.
30 | Michael Bigger
July 16, 2009 at 9:25 pm
One more thing….Crox is still the best selling shoes on Amazon.com. That is a fact and Crox sells a lot of shoes that you like Crox or not.
31 | Denise
July 16, 2009 at 9:30 pm
My family LOVES our Crocs!! We all have at least 2 pairs each (Mom, Dad & 6 kids) and they are the first brand I look at when purchasing new shoes for my family. My husband sees a pediatrist who recommends Crocs for all his patients.
32 | Laurie
July 16, 2009 at 9:34 pm
I can’t believe Crocs have ONLY been around for 5 years! They are the most comfortable shoe ever, and I love the wide variety of styles and colors. I have a huge collection that continues to grow. I really became a believer after walking 60 miles in the Breast Cancer 3-Day. My feet were so sore, bruised and blistered. Crocs were the only shoes (flip flops) that soothed and allowed me to comfortably walk.
33 | KrisS
July 16, 2009 at 10:01 pm
Why isnt Sports Authority going to be selling Crocs anymore?? They use to have an entire section of different styles and sizes, but now there are just the leftovers hanging on an endcap and some in a clearance bin at the one I go to.
34 | GeorgeGSmithjr
July 16, 2009 at 10:06 pm
@Kris –
Not sure the answer to that but that would have more to do with Sports Authority than us. You should talk to them and encourage them to carry the styles that you want!
35 | Debbie
July 16, 2009 at 10:08 pm
I was at a point I could barely walk…..I was thinking I need a cane…I started wearng the crocs and can work in my yard…go shopping…live life….thank you so much for this shoe, I have a life…….I have 3 pair now and looking for more colors….I tried several name brand tennis shoes but ended up always limping and in so much pain, it happened suddenly, now I am just fine because I wear the crocs…it is my all events shoe….I can’t wear anything else…so please do not stop making them!!!
36 | Michael
July 16, 2009 at 10:09 pm
they’re the only shoes my 3 year old will wear (with a smile i might add). enough said.
37 | Lisa
July 16, 2009 at 10:11 pm
Thanks for taking time to clear the air. I love my Crocs and would recommend them to anyone!
38 | OakleyOC
July 16, 2009 at 10:19 pm
While Oakley runs through my bloodstream, I find it difficult to ignore Crocs … they’re EVERYWHERE. Our kids love them and my wife and I wear them as well. They’re affordable, stylish, and quite popular … a combination of traits that will last an upturn or downturn.
You’ll notice that I, and many other consumers, just refer to “Crocs.” There are numerous styles of Crocs, and not just the one that set a trend all others followed. Our Crocs at home are varied in style and that’s what will help them reach a wide selection of people.
I disagree that Crocs is a one-hit wonder and will fickle.
I’m plastered with Oakley from head-to-toe, but nothing like some comfortable Crocs to pop on … and be one of the “cool dads” here in The OC!
39 | DeeDee
July 16, 2009 at 10:29 pm
I can’t tell you how many Crocs I own. They’re all I wear. It’s an addiction…
40 | Paula
July 16, 2009 at 10:35 pm
I was a Crocs scoffer before attending Blissdom 09, of which Crocs was a sponsor. After ordering a pair of super-cute and COMFY high-heeled shoes (which people cannot believe are Crocs!), I am a totally believer. I am now drooling over all of the new trendy styles and planning my next purchase!
41 | Dave
July 16, 2009 at 10:42 pm
Thanks for clarifying the situation. I was getting a bit worried. The original clogs may have resulted in polarized opinions concerning the unique look they sport, but I’ve yet to meet a single person who has continued to care how Crocs clogs look once they’ve experienced how great the shoes _feel_.
Add durability to the comfort factor, and then expand that formula so that it includes lots of styles to accommodate diverse tastes and needs, and it sure sounds like a formula for success to me.
42 | Sue Faulkner
July 16, 2009 at 11:04 pm
I LOVE my Crocs—I have 6 pair and plan to get more!!! Rock on Crocs!!!
43 | Victor
July 16, 2009 at 11:11 pm
The product is more than great!!. The value of a pair of CROCS is better than Nike or Adidas or even Timberland……….excellent durability. The feel of rest of your feet when you try on your crocs is amazing!.
For the company, because i know some fellows that works in it, they are great people!!.
44 | Lucretia Pruitt
July 16, 2009 at 11:36 pm
So in love with my Malindis that I wear them 90% of the time now.
The Post story strikes me of an example of MSM turning to “if it bleeds it leads” mindset – the idea that a company might be ‘on it’s last legs’ is much more interesting than ‘is healthy, has diversified, and has loyal customers’ if you’re trying to sell using scare tactics.
Great response Mr. Duerden.
45 | Amy Theabolt
July 16, 2009 at 11:37 pm
Our family loves wearing Crocs!!! My 4 year old son will not wear anything else! Be encouraged that a lot of people love and support your company!!!
46 | sha
July 16, 2009 at 11:43 pm
To 44
that was a nice answer,love it
47 | Gary_G
July 17, 2009 at 12:00 am
The negative story has spread like wildfire through the media. I have never seen anything like this. The media has been cleverly manipulated by a short seller who will most likely be covering his position soon.
The same story could have been written about thousands of companies who are in the process of a turnaround. I am shocked about the naivite of the news media
I am an investor who has actually made a profit on Crocs stock. Tomorrow may be the buying opportunity of lifetime. Thank you Katie Couric.
48 | Carol Collins
July 17, 2009 at 12:24 am
I love Crocs. I have numerous pairs in various styles. The US Crocs are just too expensive. I can get the same shoes from other countries online that are cheaper including shipping (usually 33% less) with more colors, patterns, and styles…and not seconds. Bring the price in line with the economy and it’s all good.
49 | Lori
July 17, 2009 at 12:32 am
LOVE my Crocs. I have some flip-flops that are THE most comfortable and cute pair evah. They’ve been outstanding in all aspects.
50 | John
July 17, 2009 at 12:39 am
Old (Plastic) Crocs will be in landfills for the next 500yrs. And are they BPA free if not all those chemicals are being absorbed into your body through your feet.
51 | brandconsultantasia
July 17, 2009 at 12:39 am
A classic example of the importance of the supply chain in branding.
52 | Breezy
July 17, 2009 at 12:58 am
I’m not sure why – but it’s as if the people who write these articles, don’t want the Crocs Company to thrive or even survive. Maybe if they were to actually wear a pair of Crocs, they would find out like the rest of us – that Crocs are comfortable and affordable footwear.
My only complaint about the company is that they need better marketing. People won’t buy them, if they don’t know about the many styles that are available.
I enjoy wearing my Beach clogs, my Adara sandals, my You by Crocs Nightcaps shoes & my Shaken Not Stirred boots and also my Mammoth clogs. I can’t remember the last time I wore footwear that wasn’t a Crocs product. I hope and pray that the company thrives and flourishes, not only for myself but for many others as well!!!
53 | Diane
July 17, 2009 at 12:59 am
I used to think crocs were only thoes clog things i saw everyone wearing. I thought they were ugly and vowed never to wear crocs. One day everyone was talking about their crocs on twitter and about different styles so i checked out the site and was amazed at how they had lots of styles that looked nothing like thoes icky clogs i saw people wearing. Eventually i ended up winning a twitter giveaway and am happy to say my flip flops arrived today and are SUPER COMFORTABLE! My boyfriend who was convinced crocs could only be hideous looking saw them today and was like thoese are the crocs? they look… cool!
54 | Patricia
July 17, 2009 at 1:35 am
I have been wearing Crocs since the beginning and now wear nothing else. Who cares what my daughter-in-law thinks. I buy them for my grandchildren, too! I own about twenty pair including my rain boots, what I call my winter boots and a number of other styles. I got tired of trying to find local stores with an inventory to satisfy my hunger for Crocs so now I shop online. Thank you for Crocs.
55 | Joseph Gill
July 17, 2009 at 1:36 am
WOW this article is very upsetting to me on so many levels. I would like to say that Crocs are the World’s Most Comfortable Shoes!!! As I have blogged about on Twitter on a daily basis Crocs have changed my life. And cause of my story I am having many others who work with me and everyone who I come in contact with changing their shoes to Crocs. I had over $1000 in medical bills for a sprained foot which was the final straw of wearing other brands of shoes. Shoes that were almost $200 a pair suppose to be the best and made in the USA in California wont say the name but they were uncomfortable and damaging to my feet. Not only did I have foot problems and have a brace for my foot and have to go to an orthopedic surgeon I had constant back pain. I am a big guy over 300#’s and on my feet for over 10 hours a day in the restaurant industry. After trying a pair of crocs I bought a second pair called Velocity which are for the hopitality restaurant industry. I no longer have back pain, leg pain, or ankle pain. I no longer have to take a daily 800mg ibuprohene for the pain in my back which I have taken for the past three years. Crocs has also expanded for the Diabetic which are called the Silver Clouds these are shoes that are expecially for Diabetics. Please to all out there reading this blog support Crocs and all of its employees and listen when John says that they are a strong company they have changed my life forever. I believe in them this much as I am now walking to get healthy and walk over 5 miles a day and have a weight loss goal of 100#’s their employees are supportive in my goal. Crocs your great and will continue to suggest and talk about you everywhere I go!!! Thanks
Joe
56 | Kevin
July 17, 2009 at 1:37 am
I wear more styles if they actually came in my size. :-(
57 | Michael Whitlow
July 17, 2009 at 1:42 am
Can I be a fan of Crocs and the Post? As to comments suggesting that there is some WP editor who wants to see Crocs dead or that the reporter has a vendetta? What? Seriously? I’m a fan of the shoes, and have my originals now serving as great painting shoes. Also, wearin’ another pair as I write this. I’m a fan of companies that stand up for themselves. Clearly, Crocs created a fad – the hardest marketing success to survive…The history of business is littered with the bodies of such companies. That makes the Post story not so far fetched, perhaps, particularly in a media world where the substitute for journalism is balance (yes, the Post ran an utterly fawning story in 2006). Also, the mass media these days convey many recession stories each minute of the day, so I make it my plan not to read a major paper and listen to talk radio in the same day – double dose of disaster. Must keep up my optimism to stay in the public relations business. Thanks to Mr. Duerden for a classy response. Now, Crocs, keep innovating and let folks know about it (even that shareholder above who wonders what you’re up to). Oh, and Go Capitalism! Your fan, Michael
58 | TheConsumerQueen
July 17, 2009 at 2:24 am
Here here! I am a Crocs Fan for life! Where else can you get comfortable yet stylish shoes? There new shoes are awesome and their customer service is outstanding! Looks like that reporter didn’t do his homework! My husband has medical issues and he finally has a shoe that he is proud to wear! GO CROCS!
59 | Teresa @ MomsWhoSave.com
July 17, 2009 at 2:50 am
Adding my voice to my fellow Croc lovers–mary jane style for me! They are comfortable, practical, and now that they come in so many styles, the “Flintstones” comment from the article definitely doesn’t hold up.
60 | Donna Maria @ Indie Business
July 17, 2009 at 3:10 am
I love my Crocs! My husband used to say they made my feet look like jelly beans. Then, he tried some on. Now, he has a dark blue pair with USC Trojan jibbitzes in them. He’s a happy man. Crocs are aesthetically challenged, but nothing beats them for comfort and durability. My kids may not be able to find their patent leather shoes, but if I say, “Go get your Crocs,” they know exactly where they are. Thanks and I wish you the best at overcoming a challenging financial situation. You can do it!
61 | Z
July 17, 2009 at 3:13 am
I am a convert. I never liked the original funny looking shoes. But have folks been looking at what Crocs offers besides those? I love my Santa Cruz shoes! Now if I can just get a pair of the corduroy orange ones…
Go Crocs!
Z
62 | Aimee
July 17, 2009 at 3:15 am
I was a bit resistant to Crocs in the beginning, until my daughter (now 4) begged for a pair. I figured as long as she wore them I’d be happy. She is still wearing the same pair a year later. For a girl that can destroy a pair of shoes in hours, Crocs are a money saver! I also had to buy my son (19m) his own pair: he figured out how to put his sister’s on and wouldn’t take them off. He loves his Crocs (both pairs), he even bathes and sleeps in them. I won’t even try to put anything else on my kids’ feet. We are and will be loyal customers.
63 | Yen
July 17, 2009 at 3:17 am
I used to find it amusing that people who have most likely never tried on a pair of crocs, walked into a crocs retail store or visited the crocs website insist on calling crocs a one-trick pony, rubber shoes, plastic shoes, foam shoes whatever.. But the frequency with which this misinformation pops up is getting quite irritating. Instead of plagiarising from one another, these “journalists” would have done themselves and everyone else a service if only they had bothered to do even just a cursory check on the internet. Or perhaps they couldn’t afford to spend more than 10 minutes on the article…
I live in Asia, and ever since I discovered crocs shoes, I have bought over 30 pairs in the last few years and can’t bear to wear anything else. Knockoffs are a problem here, but if crocs are a fad then there wouldn’t still be so many imitations right? lol! These imitators have even come up with their own designs, some of which are true abominations, and stamped them with “crocs” anyway. But the true crocs lovers will always know the difference!
64 | P.C. Jarrett
July 17, 2009 at 3:29 am
I have to be honest and say that until today I really had no idea that there was any other type of croc than the ‘original’. I unfortunately never really took a liking to the original croc either. If it was not for stumbling across the Washington Posts article, then searching out the official website for the Company I still would have no idea just how many styles Crocs really does offer. I think it’s a shame that in the retail stores that I have seen them being sold in, are only showing the ‘original’ style. I will definately consider purchasing a pair of Crocs now that I have discovered the many other styles that are available. CROCS you really need to get your different styles out there for people to see!!! I think you should consider doing commercials. Oh, by the way I am Canadian and live in the Toronto area… this is where I have not seen any other styles than the ‘original’.
65 | gw
July 17, 2009 at 3:38 am
If anything, this article generates a lot of publicity. Makes people go and check the website to see what’s really going on, and what kind of shoes are these crocs, anyway? Worked for me. There are a lot of nice styles I noticed. I’ve seen people war them and they look very comfortable.
May have to get some myself!
66 | Kathy Schlegel
July 17, 2009 at 3:47 am
I love my crocs – they’re easy on my feet. I also liked the idea of ordering directly from the crocs website, where I could see the entire product linte. However, your customer service is very poor!. The problems: can’t get a real person on the customer service line. Can’t get a real response from any e-mail sent to customer serivce. Your web site has more than just a few flukes. I had ordered 2 pair 2 weeks ago, only 1 pair shipped. The order is now non-existent on the sytem. I’d like a refund, or my shoes. I had had poor service before, when I ordered 4 pairs as gifts at Chirstmas (2007). They came late, all jumbled in a broken down box. I thought that was a Christmas fluke, but maybe not.
Customers, and customer inquiries, should be treated more seriously. Stuff happens, but when you’re rude or ignore a customer, your business is in trouble.
67 | Misti
July 17, 2009 at 4:03 am
When I first saw Crocs I thought how could these very light shoes be good for feet or even feel comfortable. I regret to say I was one of those non-believers. Then I spend 8 months in a cast, had ankle surgery just to end up with planters fasciitis. This is an EXTREMELY painful foot pain. The bottoms of your feet hurt to walk on. I was back to my surgeon and was going to have to start physical therapy again. It was during this time that my little toe was broken and wearing any shoe was painful. A co-worker suggested Crocs to me because they were wider. I went out that night and I bought a pair. It was helpful with the broken toe but even better than that, I realized several days later that the bottoms of my feet were not hurting as much. I started paying even closer attention and within 2 weeks the bottom of my feet stopped hurting completely. This is without ever starting physical therapy again. My surgeon gave me a clean bill of health. I am now a true believer. These shoe are cute, comfortable and can be medically beneficial. I have been planters fasciitis free now for a year. I still wear my Crocs when I can but they have given me the freedom to wear any shoe without pain.
Also, if my feet are tired after a long day, putting on my Crocs are relaxing. I wear them to do stuff around the house, to run errands, and just about anytime I dont have to wear work appropriate shoes.
68 | Sam
July 17, 2009 at 4:23 am
I strongly believed that the company can really come out its debts at any point in time. I read the article in The Washington Post. Though, the economic recession really affected many companies,and Crocs,Inc. is not an exception. I know,that this company can perform more better in terms of profitability,globalization,and new techniques that l will really suggest to the Company’s management in terms of marketing and advertising. You can do better than this and l trust you guys.
69 | Gene
July 17, 2009 at 4:27 am
I bought a pair of Crocs Silver Cloud’s for my uncle who has severe diabetic foot problems. Unfortunately, the bandages on his feet prevented him from being able to wear them, so I kept them. I LOVE them. We ordered Custom Crocs for my uncle and he loves them too.
As for business, I was going to submit the idea that they branch out. Evidently the have already thought of that. The Tideline, Velocity, Venture, All Terrain are coming soon to a closet near me!!!
So, my second idea to boost profits is a Re-Croc campaign where people send in their old Croc’s to be recycled and then can get $$$ (10-20) off a new pair of whatever style they want. Not a bad idea, eh?
70 | Reagan
July 17, 2009 at 5:09 am
I was DEV-A-STATED
71 | Reagan
July 17, 2009 at 5:09 am
(TECHNICAL DIFFICULTY RESOLVED)
72 | Reagan
July 17, 2009 at 5:17 am
I was devastated to read that article! I am so relieved and confident in the future of the company after reading the official response. Nurses, various retail workers, postal employees, etc., and TEACHERS LIKE ME WHO ARE ON THEIR FEET ALL DAY can’t imagine life without them. I’m honestly a little nonplussed that Madison Avenue “opinionados” would think the professional market (at the very LEAST) for this footwear would not be able to sustain this business. Yes, little girls might move on, but we professionals cannot!
73 | Candace
July 17, 2009 at 5:47 am
I have to admit, I hate the original Crocs. And I mean HATE. They are the ugliest shoes I have encountered since Jellies.
HOWEVER, the newer models are FANTASTIC! I love the Hanalei, and I have a pair of slip-on sandals that are near perfect for everything — I have even worn them with dresses. Crocs remind me of Aerosoles, which also started with ugly-but-comfortable models.
I hope to heck this company stays in business. I want to see them develop running shoes.
74 | The Boss
July 17, 2009 at 6:29 am
Just bought a couple more pairs- that makes about 7. Blue Beaches are my favorite, but the shoe-like versions will enable me to wear them to the office. As a fat footed 60-year old boy, having a wide version in a few models would be nice. Crocs are nice and wide anyway, but New Balance has cornered the market on extra wide shoes. Extra wide Crocs would be even better.
75 | Mary Mayer
July 17, 2009 at 7:05 am
I have only worn Crocs for 3 years now. I almost had to quit my job as a nurse because my feet hurt so much. I tried $120 nursing shoes and couldn’t wear them. Then I tried Crocs and the rest is history. I have got my sisters hooked and buy them for my grandkids. I wouldn’t be able to work without them. Thanks.
76 | Matgaret Quiring
July 17, 2009 at 7:24 am
Gary Cousino crocs just slaughtered you on cbs at2:45 am 071709 check it out.
77 | Matgaret Quiring
July 17, 2009 at 7:24 am
Katie Couric was the reporter on cbs.
78 | lake r.
July 17, 2009 at 8:17 am
i never saw here so many replies.
this is good!
79 | Kay
July 17, 2009 at 8:18 am
I work for Crocs Philippines. And Crocs are doing well locally! Filipinos love our shoes!
More power to Crocs!
80 | Erika Ginnis
July 17, 2009 at 9:10 am
A friend mentioned in passing that Crocs was going out of business, and I had to get online to make sure this wasn’t the case!! I couldn’t imagine my world without Crocs! I LOVE these shoes. I have been wearing one style or other for the past three years. I (as many others have also mentioned) was a convert. I thought they were ugly but when my husbands sister was visiting I asked her to let me look at one, and my first thought was OH they are so light, I bet they feel really good.
So I bought a pair eventually but didn’t wear then because it was winter. I had been wearing another brand of expensive clogs other people liked and ended up really really hurting my ankle as I fell off the side of them when they caught in the crack of a walkway.
As a result I had to wear my beach crocs because that is all that would work on my foot with the ace bandage on it. After I could wear other shoes, I just didn’t want to. I was living in Seattle then and I wore the mammoths in the winter and the “ugly” beach style in the summer. I have to laugh at myself because now those beach shoes are my favorite shoe in the world. I have other styles but I always come back to the original.
I have some tennis shoes and they are good for some things but I have 15+ pairs of crocs. I live in Hawaii now, and really couldn’t imagine life without them.
Please please please keep making them, I love all the news styles but I still love me my “ugly” beach shoes. They make my feet soooooooooooo happy.
81 | It’s a Croc! Or Putting out Fires « Rachel C. Weingarten muses on Marketing, Manners and Modness
July 17, 2009 at 9:50 am
[...] the legions of Crocs fans, I can’t help but be impressed with Crocs CEO John Duerden’s blogged response to the story, and the Crocs’ team’s plucky Twitter stream in which they assure [...]
82 | R. Allen
July 17, 2009 at 11:07 am
I and my huband have recently become Crocs fans. I took 2 pairs of Crocs with me to Europe and they were the BEST shoes to travel with. I walked everyday in comfort and it made the trip so much more enjoyable to not have tired feet at the end of the day!
83 | Mom of 3
July 17, 2009 at 11:37 am
I buy my 3 pairs of crocs EVERY YEAR for my kids-it’s a MUST for growing feet! It’s how we officially “kick off” summer!!! (and of coarse they are still wearing them with socks come fall)
Ann
Croc Family ;)
84 | Hellokevin11
July 17, 2009 at 11:42 am
I have three pairs of crocs. I started with the beach, then a pair of mammoths, then the silver cloud. The silver cloud is amazingly comfortable, and for someone with flat feet, it’s a godsend.
I’m upgrading to the PREPAIR, it’s supposed to be the ultimate!
Please crocs, don’t go away, my feet need you.
85 | Hellokevin11
July 17, 2009 at 11:51 am
Order Placed:7/17/09
Order placed ! Free shipping ! Discount!
SUPPORT SHOWN he doesn’t realize I buy some big enough so that he can wear them. Ladies learn from this, secretly they want what you have, just do not want to tell you…….
My grandbaby who is now 2 1/2 is on his 5th pair of crocs and recently just got boots for the winter. I am a croc grandma -I am so glad to here they are not going out!
signed: pleased grandma
PS can you make more sandles with 2 inch heals – love the looks of the other ones but can’t wear the heels, Need more sandles like the Patricia’s
117 | Post from John Duerden, President & CEO, Crocs Inc. « crocs blog
July 17, 2009 at 8:12 pm
[...] truly appreciate loyal customers like Amy Hoag who commented on this blog about her feet not being as happy when she doesn’t wear her Crocs [...]
118 | Eloise
July 17, 2009 at 8:34 pm
Cayman Crocs are my summertime “fun” shoes. I love the bright sherbet-y colors (yellow, orange and hot pink especially) and they are incredibly comfortable and easy to maintain. Will mine ever wear out? Probably not, since I have six different colors to rotate through! Fie on the doomsayers! We Croc-ers are fiercely loyal. To paraphrase Mark Twain, “The reports of Crocs’ death are greatly exaggerated.”
119 | jan
July 17, 2009 at 8:34 pm
I have been a Crocs customer since the beginning! No more sore feet, corns, pinched toes etc. Around our house it’s socks ‘N Crocs!!
I have two diabetics in my family and it’s imperative for them to have comfortable and well fitting shoes with a large toe box. Some of us wear them without socks others..well, it’s like going barefoot without the pain of stepping on whatever. Your happy feet stay dry.
I gave a pair to a friend who said they were ugliest shoes he ever saw…the rest is history..he called me today to tell me of the 15% off sale. He even wore a black pair to a wedding! This is the same friend who tried to make me give up a black pair I have worn out!!!!
We always keep several pairs in the car and have they come in handy.
I have heel spurs, a bad back and knee problems and am 63 this year! I will not wear anything else. The comfort of Crocs are the selling point. Once you wear a pair you won’t want anything else on your feet. Your feet will demand them!
Thank you Crocs for making comfortable, affordable and durable wear ANYWHERE shoes!
I ordered several pair today! Can’t wait for them to arrive.
120 | Sarah
July 17, 2009 at 8:38 pm
To Rocket J, Post #111,
Don’t be condescending to me, I know there is a recession on, and $30 for a pair of shoes is reasonable if you look at the price of shoes. People do have $30 for shoes in the US, sorry you seem to think they don’t. Perhaps Crocs will send you a pair.
Crocs are sold in many more countries than just Europe and there is more than one style of Crocs! What is your real beef? You obviously have a beef or you would not be blogging on the Crocs website under a letter from the CEO.
I do not work for Crocs nor have ever worked for Crocs. Can you say the same?
I doubt it. Sounds like sour grapes to me.
121 | Thank You from Crocs CEO « crocs blog
July 17, 2009 at 8:50 pm
[...] truly appreciate loyal customers like Amy Hoag who commented on this blog about her feet not being as happy when she doesn’t wear her Crocs [...]
122 | Rev. Bob Klingler
July 17, 2009 at 9:02 pm
Crocs will soon be in trouble if they don’t improve customer service. I get lots of email about special sales – but no one bothers to answer product inquiries. I have been searching for a specific style and color but my emails remain unanswered. I love Crocs, but if I can’t get the style and color that I need I will buy other shoes. It would be nice if someone answered when a customer asks a question!
123 | Lydiaa Lee
July 17, 2009 at 9:05 pm
Oh Crocs .. how many ways doth I love you.
After back injury every time I put my foot down on my heel my spine freaked out… then I got my First pair of Crocs… it was completely different.
The effect on my heel is a soft cushion that does not reverberate up my leg and spine.
This has Huge benefits!!! I can stand and walk without that constant pain – much of which comes from trying to hold my muscles to lessen the impact of what is going on with my back.
Result: I am more active- and dont flinch at walking now.
Its a joy to stride through the supermarket aisle with that ease from wearing the crocs.
I have branched out to the all terrain ones and they are steady and secure on my feet.
Thanks Crocs seem a flimsy thing to say but OMG Thank You~~~
124 | GeorgeGSmithjr
July 17, 2009 at 9:13 pm
Bob I sent you an email! Hope I can help!
125 | SSara
July 17, 2009 at 9:23 pm
Once I discovered Crocs (through my family) I will not leave them now. I am out of control with how many shoes I have. They are incrediby comfortable, and yes, I too have back pain and am on my feet a lot, but they seem to solve the problem. I love the variety of shoes and colors. Keep ‘em comin’ Crocs and to heck with the media people whcan’t seem to stand anything positive!
126 | Frances Covington
July 17, 2009 at 10:09 pm
I have been wearing CROCS for several years now and intend to keep doing so. I had a foot problem and when I took other shoes to my therapist for him to comment on—he rejected them.
127 | Marri
July 17, 2009 at 10:09 pm
Sitting here with my new leopard Crocs on my feet. I have never been so HAPPY! Please don’t stop selling crazy Crocs. I can’t wear anything else. Thank you for making Comfortable shoes that are so COOL!!!
128 | Anne Camil
July 17, 2009 at 10:14 pm
I Love My Crocs. They are the best shoes for early morning walks with my dog. I have the regular, mammoth, boots and flip flops. So I am sold. I even bought stock.
129 | Top Posts « WordPress.com
July 18, 2009 at 12:16 am
[...] John Duerden Responds Today the Washington Post ran an article about Crocs, “Once-Trendy Crocs Could Be On Last Legs,” which some of [...] [...]
130 | Amy
July 18, 2009 at 12:56 am
You have to buy the real thing….imitations DO NOT feel as good as the real croc shoe!!
131 | Crocs Fear Bankruptcy : Crocs Shoes in Financial Trouble
July 18, 2009 at 1:29 am
[...] I’m happy to report that John Duerden the CEO says in Crocs Blog the the company does “face challenges resulting from rapid growth . . . We’ve taken action [...]
132 | Fake name guy
July 18, 2009 at 1:32 am
Wow I was upset when I heard Crocs was going under but let me say most of the points on the yahoo article were a little shady and I also agree with the girl Amy that commented above me the imitations do not feel as good as the real stuff I think it is because they do not have the good material and bumps on the shoes when you take a step in Crocs it is like a foot massage when I used to own knock-offs I felt like “Wow these shoes are really really average then I remember thinking where are my sneakers” but with Crocs they are great. Infact I just got my new pair of Crocs today :) they are great and I will wear them every day and Crocs are also my official travel shoe because they are very comferteble and I can take them off and on in around 5 seconds but anyways that is why i love Crocs and btw I only wear the originals and they are fantastic… THX CRC!
133 | Kat Moore
July 18, 2009 at 2:13 am
I ADORE CROCS!! I have 20+ pairs — the original style in several colors, heels, wedges, rainboots, Malindis, Troikas, and Olivias in several colors, Scutes, etc. I hope I never have to wear any other type of shoe. They are fun to wear, so-o-o comfey, and perfect for life in the garden, on the go, and on the range. Other women frequently stop me in stores to ask about my shoes and where to get them. Glad I can now tell them about crocs.com since Zappo’s is no longer carrying Crocs :-( My diabetic husband loves the Rx Relief style. My 84-yr. old mother wears her beach Crocs constantly and the pair I ordered tonight is for my 90-yr. old dad. They love the comfort and I appreciate feeling they are less likely to slip on slick floors, wet grass, etc.
So, CROCS, rock on, live long and prosper. And if you are still listening John, George, and company — PLEASE MAKE THE LEOPARD MALINDI IN SIZE 5 AND TRAILBREAK RUST IN SIZE 5 OR JUNIORS. And make more styles in PULSE and BRONZE colors (including size 5!) You might consider a marketing push to the AARP crowd!
134 | CJ
July 18, 2009 at 2:21 am
I LOVE all of my crocs! I must have 15+ pair, different styles and colors for different occasions. As a frequent business traveler, I love the fact that I can pack a few of pairs of Celeste style or sueded slip-on crocs and they’re dressy enough to go with business attire (and all of them put together weigh less than my travel hairdryer). The best part is they’re as comfortable at the end of the day as they are first thing in the morning. Business travelers would do well to invest in some of the dressier styles – particularly when an overweight bag can cost you $125 on some airlines!
I can’t wait to see what other styles their outstanding design group comes up with. I am a loyal customer and I hope Crocs is around for years to come. I plan to continue supporting this company!
135 | Julie
July 18, 2009 at 4:16 am
I really wish that they would do more advertising about styles of Crocs, I wear sndles all the time and people can’t believs they are Crocs. I try to sell skutes, mammoths and mary janes to lots of people. I love my crocs in my colors.
136 | Alan
July 18, 2009 at 4:26 am
I love crocs, too – but how come they are not available in many styles at local locations? That is a problem. Many people don’t like online shopping.
137 | James Nichols
July 18, 2009 at 4:28 am
My girlfriend and I have 30 pair of Crocs between us…Beaches, Bayas, Caymans, Off-Roads, Motions…kind of speaks to how we feel about the company. Every time we see one of those knock-off wannabes, we refer to them as Frocs (Fake Crocs). Never touch THOSE, thank you…
138 | Randy
July 18, 2009 at 4:43 am
What a lovely love-fest. Get over the Croc-love-blindness for a minute and look at the real issue. The company way over-expanded production, failing to recognize that their shoes were riding a tidal wave of being the trendy (for whatever reason) thing for a couple of years and failing to see the impending recession. On top of that, perhaps people are tired of sweaty feet, poor support, and generally unattractive footwear. Are they affordable? You bet. But, like chukka boots or Jellies when I was younger, they are a trend, and trends fade.
I do hope they find a market that will enable them to stay afloat–someone mentioned poorer countries, and that sounds like a great idea. I hate to see any company go under, and the employees who depend upon it suffer. Unless they can come out with a shoe that has style as well as value to stimulate the market again, and unless, as promised by John, they can successfully revamp their production, they are in deep, deep trouble. CEOs would not be CEOs if they didn’t talk positively about their companies.
139 | mel
July 18, 2009 at 4:49 am
I love my crocs- not only are they a great value but they are very comfortable, supportive, easy to clean, and look great. They have helped my arthritis- I would never have made it around Disney without them!
Long live Crocs!
140 | Deborah
July 18, 2009 at 11:50 am
I love myCrocs, I would not buy a pair said they were ugly, till my friend talked me into them. Well now thats all I wear I own 23 pair all different styles, winter summer dress and more colors then I can name. I have also got many people to try them. I even have a nickname Crazy Crocs Lady. My feet and back used to hurt when I would go shopping or walk alot . Now that I wear Crocs they do not hurt. Keep making those Crocs/
141 | sarah
July 18, 2009 at 1:07 pm
SAVE THE CROCS!!!
As someone very allergic to latex, this is one place that I can shop freely for shoes!! I love the variety of styles for me and my two young girls!! Keep em comin!
142 | Mary Ann
July 18, 2009 at 3:45 pm
These are the only “shoes” my dogs simply refuse to destroy. I just ordered a pair of Havana’s and can’t wait to get them.
143 | Croc Man
July 18, 2009 at 8:14 pm
I love my Crocs! They are all I wear.
Anyone know where I may be able to get a pair of Mens Black/Black Scutes, size 11. Been looking for them everywhere and can’t seem to find a pair. (Houston, TX)
144 | MARY ANN GREEN
July 18, 2009 at 8:42 pm
Our entire family wears your Crocs of one variety or another. I have severe arthritis in my entire body and have had knees and hips replaced already at 62 and have had several back surgeries. I must have a safe comfortable light shoe and that is why I buy and wear Crocs almost exclusively , everyday and I am always looking for more.
Thank you for a great product, stay in business forever.
145 | Alan Smith
July 19, 2009 at 12:30 am
I have been addicted to these shoes since I bought my first pair three years ago! I rarely wear anything else. Thank you for a wonderful product at a reasonable price. By the way, the new website is great…
146 | Gail
July 19, 2009 at 2:59 am
My entire family wears Crocs. I have bad knees & hips and Crocs are wonderful for teaching kindergarten. If I don’t wear them during the day, I pay for it that night. I have a total of 12 pair of Crocs. My daughter has 4. My son has 6. My husband just purchased his second pair today! We have sheep and it is wonderful to wear the Crocs to the barn, hose them off, and they are as good as new. Your customer service is WONDERFUL!
Thank you for such a wonderful product! I am going to Disney World soon and my Crocs will be going along!
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7-19-2009 @ 9:31PM
torcik said...
I bet all Croc lovers wear them when they go to Krispy Kreme
7-20-2009 @ 10:37AM
Marilyn said...
Crocs are ugly, and made of plastic, if they don't wear out, then eventually the needs decreases. duh
7-20-2009 @ 11:40AM
Toriluve said...
Crocs may be a fashion fad, but they are a staple footwear in the restaurant industry.
They hold up to the grease, wear and tear and still feel like you are standing on a cushiony rubber mat. When you wear them out, they are cheap enough to easily replace AND they make great wall flower pot holders on garden sheds for those who truly believe in recycling/reusing.
7-20-2009 @ 1:03PM
Gail Rolfe said...
They cannot do away with Crocs!!!!!! I was unemployed for quite some time and then found myself with a job where I am on my feet over 10 hours a day and even the best sneakers did not help the horrible pain I had in my legs and feet. I decided to try crocks and ran into a nurse at the store (another profession where you are on your feet) I asked how she liked them? "I love them, I have every color and never pain anymore being on my feet" I bought one pair and worked a full day pain free. I immediately bought a second pair. I have worn nothing since and it has been over a year. I have been planning on buying more since they come in almost every color. I am really scared if they do away with crocs "What am I going to do?" I cannot go back to that pain again. Please keep them being manufactured.
7-20-2009 @ 5:44PM
jim said...
You fool ! - 8 track tapes really DID change the world !
7-20-2009 @ 6:55PM
h0neydlp24 said...
Would someone be willing to help me out, i just got my first job and want to start investing with stocks. Can someone give me tips or websites to go to so i can learn how to start out. gmail moneyonmind.
7-21-2009 @ 8:39PM
Jeff Moore said...
THESE "SHOES" ARE UGLY AS HELL AND THEY REPRESENT THE PERSONALITY OF THE ONE(S) WHO WEAR THEM.....WEIRD! GET OFF YOUR ASS AND SPEND SOME $$$$ AND GET A REAL PAIR OF SHOES.....ALLEN-EDMUNDS, JOHNSTON & MURPHY.
7-22-2009 @ 1:14PM
Mark Lipinski said...
I love Crocs and own more than several pairs. That said, ordering from Crocs.com is a nightmare as is their customer service. Poor customer service says a lot about a company and this department at Crocs speaks volumes.
Yes, I'll still wear my Crocs proudly, but it will be a cold day in hell before I order directly from Crocs.com again. It's just HORRIBLE!
MELipinski
7-22-2009 @ 1:18PM
Julie Hamina said...
I can PROUDLY say I have never stuck my feet (nor been tempted) into a pair of ugly Crocs! I'm a shoe-holic extraordinaire with a walk-in closet filled with shoes women DREAM of........but I never touched a pair of Crocs nor bought any for my loved ones.
Living through the 'pet rock' stage and all that....I knew a fad when I saw one.
7-22-2009 @ 5:03PM
cardkingdom1 said...
hi glad to see what goes around comes around we have retail outlets. Found dealing with Croc's company was horrible. They were obnoxious rude and had a very bad attitude. I'm glad to see that things even out.
7-22-2009 @ 5:56PM
Sultry said...
I thought crocs were the ugliest shoes, I could not understand why any woman would think she looked good in nothing more then a plastic clog. Bet that plastic blistered a lot of feet.
7-23-2009 @ 12:02PM
Mark said...
Here's what happened...there's a finite number of morons who will buy ugly shoes...
7-23-2009 @ 3:23PM
Sheldon L said...
There is a place for Croc's in the global market.
Any comparison of Pet Rock's or 8-tracks to the Hula Hoop is misguided. Hula Hoops are still around and have been a staple in toy stores for decades, albeit not flying off the shelves as the original introduction did.
Crocs will be around for years. However, if comfort trumped looks than womens pumps would not outsell them 10 to 1.
They will "right size" the company and remain profitable. Whether they become Nike like would be a 'stretch'.