Since its start in 1979, ESPN has grown at a rapid clip -- turning into the most powerful brand in sports media. With close to 100 million subscribers, the company has a variety of channels (ESPN, ESPN2, ESPNews, ESPNU, ESPN Classic, and so on), a magazine, stores, a radio channel, restaurants, books, and websites. If considered a standalone company -- it is now 80% owned by Disney (NYSE: DIS) -- it would probably have a valuation above $20 billion.
Despite all the success, the ESPN story has had little coverage, unlike many of the other great companies of the past generation such as Starbucks (NASDAQ: SBUX), Google (NASDAQ: GOOG), and Microsoft (NASDAQ: MSFT).
But things may be changing. That is, there's a new book out called ESPN the Company: The Story and Lessons Behind the Most Fanatical Brand in Sports and it's definitely worth reading as it has some valuable business lessons.
So, let's take a look at some of them:
Serve the underserved: As a sports junkie, the founder of ESPN, Bill Rasmussen, believed that there was a major void in sports coverage. He thought there was pent-up demand for watching local sports and that there was enough to fill the programming on a 24-hour basis (no, he didn't do any fancy market research on this).
But how could he pull it off? Well, because of a lack of resources, Rasmussen had to be creative. First, he located an investor (Getty Oil) that was interested in diversifying and wanted growth opportunities. Next, he saw that satellite broadcasts would be a perfect and cost-effective way for distribution. Finally, he would hire motivated and energetic people who loved sports.
In other words, Rasmussen came up with a winning business model.
Partnerships require work: To be successful, ESPN had to form many partnerships, such as with large organizations like the NCAA, Major League Baseball, the NBA, and the NFL. To this end, the company realized it needed a strategy that involved planning, negotiation, and setting goals.
ESPN also knew that creating the partnership was really the easy part. Rather, it was the nurturing of the relationship that was the key. And this meant spending time, resources, and effort on marking it work.
Hire people with passion: To build a high-performance organization, you need to find the right people. This is always difficult. But, in the case with ESPN, the company tried to find those who demonstrated passion (it usually helped if the person was a sports junkie).
In fact, when watching an ESPN broadcast, this comes through. There is lots of detailed analysis, excitement, and humor. It's infectious.
Have a clear mission: At ESPN, the philosophy is: "It's about the fans and the sports, not ESPN." As a result, whenever there is a big decision, the company looks at how it will serve the fans.
Just look at high-definition (HD) television. At first, it looked like an expensive proposition. Yet, ESPN asked itself: "Is this what fans want?"
The answer was "yes" and so ESPN made the necessary investments to build out an HD offering, which turned out to be a huge success.
Tom Taulli is the author of various books, including The Complete M&A Handbook.











Reader Comments (Page 1 of 1)
8-31-2009 @ 8:54AM
animal4263 said...
ESPN SUCKS ANY WAY YOU LOOK AT IT ESPN SUCKS !!!!!! PAUL PAGE IS A JOKE HE HAS NEVER PLAYED SPORTS AND HE IS CLUELESS ON RACING PLEASE GET THIS A.. CLOWN OUT OF THE BOOTH AND BRING IN SOME REAL TALENT
8-31-2009 @ 10:21AM
bill said...
We are required to subscribe to the various ESPN's if we want more than just the minimum cable TV package and ESPN is the most expensive component of a cable package. I don't want it but I am forced to buy it thanks to the good Republicans at Disney who also give us the poison of Rush Limbaugh while claiming they don't want to get involved in Politics and claim they want lower taxes while promoting the tax-money support of multi-millionaire athletes and obligitory subscriptions to ESPN whether you want it or not
8-31-2009 @ 9:42AM
j33hopper said...
They forgot to get this quote "We at ESPN dont release a story unless it it serves our cause. I.E., the Brett Farve stories or the Ben Rothlisthberger story. ESPN is a bunch of 2 faced hypocrites.
8-31-2009 @ 10:33AM
JAGUARMAN4 said...
Wake up America and ask yourself these two questions #1 why is the president surounding himself with known communist #2 why does Obama want to be able to shut down the internet and cut off our cell phones? this isnt a democrate or republican thing its an AMERICAN THING PERIOD!!!!!
8-31-2009 @ 1:52PM
Law said...
The only reason I have ESPN in my house is because it's part of the basic. If it was a choice I wouldn't have it. It's easy to sell stuff when people are forced to buy it.