Will media companies ever get people to pay for web content?


I caught an item over the weekend at paidContent about paying for content. Come to think of it, what else would you expect to find over at that site? All joking aside, paying for content in the digital age is actually a very serious issue for media investors. If you're a shareholder of Disney (NYSE: DIS) or General Electric (NYSE: GE), as I am, then you know both of those businesses have ample exposure to intellectual properties that management would like to exploit over the web. For a fee, of course.

The paidContent piece discusses research apparently conducted by a News Corp. (NASDAQ: NWS) subsidiary that suggests consumers would be willing to pay for stuff on the internet. All I can say is, I hope the research turns out to be accurate.

It really is a frightening dilemma. The print media is going the way of the dinosaur because of all the information being distributed on the web, mostly in no-cost formats. And the home-video marketplace isn't what it used to be thanks, in part, to online access (again, for no exchange of money).

The idea of paying for digital content must catch on. It will be good not only for the suppliers of material, but for the technology companies that support the electronic backbone of the distribution platforms. How can the industry convince people to pay up?

This is not an easy question. Look no further than Google's (NASDAQ: GOOG) YouTube to see the problem of monetization. Surfers resist attempts at models that go beyond advertising (even then, they don't want the ads to intrude on the experience).

Media businesses simply need to perform a variety of online experiments. Start charging for content, and see what sticks. But businesses like News Corp. have to be willing to take big chances. They must possess the guts to walk on the wild side.

What do I mean? Well, in past articles, I've mentioned my belief that day-and-date release of movies (i.e., distributing product in theaters and other platforms such as pay-per-view on the same day) should be tested. And I specified that the media companies should perform the experiment with movies that count. If you do a day-and-date strategy with a project that lacks franchise appeal and has no stars attached, it might not generate a great return because it possesses no brand equity (see Bubble, a film that didn't gross a heck of a lot according to Boxofficemojo). On the other hand, if News Corp. did a day-and-date with a new X-Men flick, then the results might be more meaningful.

Let's take the thought experiment further: What if News Corp. were to release a project like X-Men day-and-date on the web? What if it released the film on the web first? That would grab a lot of attention, and it could help teach consumers that buying content on the internet is a valid form of entertainment access.

My point is that content companies have to be willing to push the envelope. And they have to be willing to stand tough. Start charging for library product. Uncover what works and what doesn't.

Do I hold hope that this sector will finally figure out an answer to the conundrum of digital distribution? At the moment, I don't believe any CEO out there is affording this problem the kind of serious consideration it demands. Who suffers in the end? Shareholders. Long-term value for those who own the stocks of a Disney or a News Corp. depends in large part on extracting the most money possible from a content library. Executives better get this through their heads.

Disclosure: I own Disney and GE; positions can change without notice.

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Last updated: February 13, 2012: 05:46 AM

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