Writing
in Wired today, Leander Kahney
argues that Apple's stores are key to the company's success. "The stores are as important to Apple as the iPod or
OS X when it comes to driving the public's extraordinary interest in the resurgent company -- though it's hard to say
which is more important, because they're interrelated." As Leander notes, Apple says its stores are now making
more than $1 billion in sales per quarter, and the company's 136 stores now account for about 17% of its total revenue.
Part of the attraction is simply the design of the stores, and indeed, Apple was one of five companies
that won a Hot Retailer Award last
year from ICSC (International Council of Shopping Centers), which polled 3,126 mall managers and marketing directors in
the U.S. and Canada. Looking forward, Apple has said it will open 40 stores in 2006. Two factors that I would keep in
mind: rising commercial rents and the fickle nature of consumers. For instance, the Apple store in downtown Soho may be
a gem, but I wonder how the design will look in, say, five years -- will it be outdated? And how much re-design does
Apple plan to do on its stores? (Full disclosure: I have freelanced for ICSC).
[Photo of Apple store in Chicago io_burn]