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Best Buy uses Omniture to model consumer spending behavior

Best Buy, Inc. (NYSE: BBY) has been hurting like most retailers in the face of the U.S. and global economic crisis, but the only silver lining that it may have seen recently has been the collapse and liquidation of its largest competitor, Circuit City. Best Buy will now have one less competitor in the marketplace, but is also seeing increased focus by the large mass merchants on the consumer electronics side of merchandising.

Facing that, the largest consumer electronics retailer in the U.S. will need to be more creative in attracting the right customer at the right time and converting as many shoppers to buyers as possible. As a result, Best Buy has joined up with consumer behavior marketer Omniture to help it understand the metrics that convert as many consumers in the consumer electronics market to Best Buy purchasers.

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Last updated: May 26, 2012: 06:24 AM

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