Consumer marketing is a strange fish. Those who love their Research in Motion (NASDAQ: RIMM) BlackBerry cellphone/email machines generally are very brand loyal. I know a few people who always want the latest BlackBerry when it's released, regardless of style or function or size. As long as it is the latest, they want it. Even though a BlackBerry can make work away from the office much easier, the addiction many have to it can be disturbing at times. We already have 24/7 cellphone voice access, and now we have 24/7 email access. Is it healthy? That's been the subject of quite a few psychology papers I'd suspect.
BlackBerry devices are handy for the end consumer because branding and marketing work, regardless of whether half-truths are used to communicate or not. Advertising almost always promises something it can't deliver perfectly, but that does not stop consumers from spending billions to find out.
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