Dell (DELL), which has struggled as of late in keeping up with PC market leader Hewlett-Packard (HPQ) and a resurgent Acer, will be selling one of its factories in Poland to Taiwanese contract manufacturer Foxconn. Along with the sale, 1,600 Dell employees at that facility will become employees of Foxconn.

Dell Inc. (NASDAQ: DELL) indicated on Tuesday that it wold continue outsourcing what it could in relation to new product launches. As the company continues to try and save another billion in costs, Dell's CFO told an audience that "one new computer or server at a time" would be thrown to a manufacturing partner for production.

What used to be Dell's bread-and-butter -- internal, made-to-order product manufacturing -- is slowly falling by the wayside.

Dell Inc. (NASDAQ:DELL) has had some customer service missteps in the past few years, and its ratings in that arena have plummeted as customers apparently did not like the "after-the-sale" support one of the world's largest PC companies provided (yes, that title switches among Dell and HP regularly).

After a disastrous move in which Dell outsourced higher-level technical support positions to India, only to see a huge backlash from business customers (its lifeblood), many of those positions (if not all) have moved back into the U.S. This is where Dell's biggest market is -- and where the customers need in-depth help with an English-speaking support representative who understands the nuances needed to fix problems and make customers happy.

Dick Hunter -- Dell's vice president of customer experience and support -- says that Dell is making great strides in the area of improving customer support across the board. In all fairness -- and this goes for any company that acknowledges its mistakes -- pointing out recent successes is always a good thing for the marketplace. Dell's recent slide in share price is strangely (or not so strangely) correlated with the downhill slide its support levels have taken. Coincidence?