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If nothing else... eBay Inc. (NASDAQ: EBAY) users are a feisty bunch. After just coming off a multi-week sellers strike, they are already planning their next revolt, tentatively set to launch May 1.

The most recent strike was orchestrated in reaction to recent changes made on the site and lasted from the week of Feb. 18 through last night. While eBay is steadfast that the recent site boycott had no effect on its business, not everyone is buying that, and are anticipating hitting the site again come May.

Some statistics have shown that eBay witnessed a 13% drop in its online listings, but eBay denies any impact. The site claims that the statistics out there are not taking into account a 20-cent listings promotion that it had launched just prior to the boycott that temporarily inflated its auction listings.

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eBay (EBAY) sellers already planning next boycott originally appeared on BloggingStocks on Mon, 10 Mar 2008 15:47:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments]]>auctionse-commerceeBayeBay boycottebay changesebay feedbackEbayBoycottEbayChangesEbayFeedbackinternetinthenewsPayPalsellers strikeSellersStrikeMon, 10 Mar 2008 15:47:00 EST<![CDATA[eBay prevents sellers from leaving negative feedback]]>http://www.bloggingstocks.com/2008/01/31/ebay-prevents-sellers-from-leaving-negative-feedback/http://www.bloggingstocks.com/2008/01/31/ebay-prevents-sellers-from-leaving-negative-feedback/http://www.bloggingstocks.com/2008/01/31/ebay-prevents-sellers-from-leaving-negative-feedback/#commentsFiled under: , ,

In one of the largest customer-oriented changes I've seen on eBay, Inc. (NASDAQ: EBAY) in quite some time, the world's largest online auction house will no longer allow negative or neutral "customer feedback" ratings to be left by auction sellers on the accounts of auction buyers.

The thinking goes like this: a buyer may be afraid of leaving negative feedback on an auction for fear of the seller retaliating by leaving negative feedback themselves.

Imagine this: you purchase an item from an eBay seller and that package arrives with a product significantly different than what was advertised. You fulfilled your end of the bargain; the seller has not. If you leave negative feedback for the transaction, the seller may come back at you with an inappropriate feedback rating. Thus, both parties may not leave feedback at all -- and that's not what builds trust in the eBay community, right?

The changes won't happen until this coming May, and current feedback ratings for both buyers and sellers will be based on a 12-month rolling average instead of a "lifetime" rating, which seems more appropriate. Perhaps changes like these -- which seem to come as a response to customer demand -- will help stem the tide of nastiness some eBay customers have had recently about the auction company.

eBay prevents sellers from leaving negative feedback originally appeared on BloggingStocks on Thu, 31 Jan 2008 14:02:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments]]>eBayeBay feedbackEbay sellerEBay, Inc.Ebay,Inc.EbayFeedbackEbaySellerSeller feedbackSellerFeedbackThu, 31 Jan 2008 14:02:00 EST