After listening to AOL's Jonathan Miller speak at Deutsche Bank's Media and Telecommunications conference, Cynthia Brumfeld of IP Democracy had some issues. Namely, that Miller was "confusing" and "vague," speaking in "buzz phrases, stream of consciousness, sentence fragments and generalities" and saying a whole lot of nothing. Her bottom-line question: "Is all this vague-talk a sign of real trouble at the online unit?"

I know how she feels -- I hate nothing more than "vague-talk" and frequently wish someone would just answer the damn question. I've had questions not-answered by any number of famous and successful CEOs, from Jeffrey Bezos to the great Meg Whitman herself, and have been frustrated listening to analyst conference call after press day after investor meeting and wondering, when is someone going to answer the question that was asked?

I don't think non-answers are a sign of trouble. The buzzwords: more worrisome. Buzzwords, in my opinion, are always a sign of desperation. I've seen smart people turn into blathering fountains of buzz-speak (notably, a Wharton professor whose catch-phrase "in this space" would tend toward the ridiculous when he wasn't at the top of his game) when they were unprepared to talk about an issue. Heck, I've done it myself.

Cynthia: don't worry about the glibness. It's the buzz you should be concerned about. Either Miller was just tired (hey, we all get that way) and ill-prepared, or there really is a problem. I'll leave the opinions on which is the truth, to you all.

Is AOL CEO Jon Miller full of it? And should we worry if he is? originally appeared on BloggingStocks on Fri, 16 Jun 2006 16:20:00 EST. Please see our terms for use of feeds.