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Posts with tag Hughes Communications

HUGH update: HughesNet puts email back in service

Posted Apr 30th 2008 5:51PM by Gary E. Sattler
Filed under: Good news, Products and services, Consumer experience, Internet, Tech for the rest of us, Workspace

The recently reported three day e-mail blackout experienced by the consumer internet customers of Hughes Communications Inc. (NASDAQ: HUGH) has ended. Although the system has not swung over to its new enhanced version, it appears that Hughes technical staff has opted to reawaken the previous e-mail application to restore that service to its customers. Personal comment from the company regarding this situation was unavailable as of this writing.

What little preview I received of the attempted e-mail upgrade by HughesNet was enticing. It looked streamlined, intuitive and was definitely appealing to the eye. When the company completes its adjustments and makes the hoped for upgrade available, I'll provide my full assessment of the new service for our readers.
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HughesNet experiencing an ongoing 3 day email outage

Posted Apr 29th 2008 6:36PM by Gary E. Sattler
Filed under: Bad news, Products and services, Consumer experience, Internet, Competitive strategy, Tech for the rest of us, Personal finance

!A simple 24 hour email outage for a system upgrade has turned into a 3 day technical nightmare for Hughes Communications Inc. (NASDAQ: HUGH). Initially, the company informed customers that email service would be suspended for a 24 hour period, from 6pm Saturday, April 26 through 6pm Sunday, April 27. As of this writing, HughesNet email service is still down.

I guess one can live without email for a few more days, even though some might have important data to transmit via email. It's data which could affect one's career advancement. I guess in my case I could hand it off to my ground based mail carrier. However, because I have become quite accustomed to lackluster performance from Hughes Communications, I'm glad I'm not invested in it.

[Note from the author: Hughes email service fully restored in original format as of 04-30-08]
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Last updated: July 09, 2008: 12:44 PM

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