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Turning a plane ticket into a contract: The government means business

A few weeks ago, the Wall Street Journal reported that the US Department of Transportation has proposed new rules that would lay a groundwork for remedying America's airline delay disasters. The most important change is that passengers would be able to sue carriers for breach of contract. Additionally, the proposed guidelines would force airlines to develop contingency plans for lengthy delays, set time limits for delays, and publish delay information on their websites. Perhaps most importantly, they would make carriers liable for civil penalties on flights that are chronically delayed.

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Last updated: February 11, 2012: 11:10 AM

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