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Posts with tag MichaelDell

Will Bill Gates have to un-retire from Microsoft?

Microsoft Corp. (NASDAQ: MSFT) co-founder Bill Gates is riding off into the sunset today, at least he sort of is. The man who made nerds and geeks "cool" is shifting his focus away from the world's largest software company to his philanthropic work.

Gates contributions to modern society cannot be understated. When he gets older, my 20-month-old son will no doubt be surprised to learn that there was a time when computers were expensive, impersonal devices the size of several refrigerators. Gates helped make the computer personal. Of that there is no doubt. How he did it remains open to debate. The elite geeks despise Microsoft for developing expensive, inferior operating systems that are prone to crashes and computer viruses.

The shift by Gates, which has been expected for some time, comes as the Redmond, Washington-based company is at a crossroads. Back in the 1970s and 1980s, Microsoft was the underdog that upended the tech establishment lead by International Business Machines Corp. (NYSE: IBM).

Continue reading Will Bill Gates have to un-retire from Microsoft?

Where is Dell headed with its next quarterly results?

When Dell, Inc. (NASDAQ: DELL) releases quarterly results Thursday how will it do? Dell has managed to quickly enter the consumer retailer market, which has helped it stave off the more valiant Hewlett-Packard Corp. (NYSE: HPQ) from running away with just about ever retailer PC sale these days. But investors are bound to say, "that was yesterday -- what have you done for me today?"

Analysts are expecting the company to report earnings of 33 cents per share on revenue of $15.66 billion, according to Thomson Reuters. Although Dell announced a $1 billion share buyback plan just a few months ago, it needs to all it can to not let its stock price implode. The growth may be over (permanently), and the brand may not be the premier name it once was. Add that to the fact that the competition (most notably H-P) enjoys every cost savings Dell once did, and the picture become way less rosy.

Does Dell have any angles left? From a fundamental PC selling standpoint, it's hard to make that argument. In terms of Micheal Dell's famous comment that Apple, Inc. (NASDAQ: AAPL) should be sold off in pieces and money returned to shareholders. My, my how the tables have turned. Still, Dell is not going anywhere fast and its stock price could be languishing in the dust for quite some time.

Dell is NOT Apple!

I do a weekly radio show titled Good Day Wealth with Doug Stephan and Georges Yared every Saturday morning coast-to-coast. It's a fun and hopefully informative show about the economy, stock market, etc. We take listeners calls both in email and live on the air. I got an email from one listener, William, who is thinking about putting 60% or so of his portfolio into Dell (NASDAQ: DELL) because "if Steve Jobs can do it with Apple (NASDAQ:AAPL), Michael Dell can do it with Dell."

My response to William is no way -- don't even think about it. Dell is NOT Apple.

Apple is a growth story with multiple legs to it. From the iPod to the iPhone, the new Mac and its attendant software, to, of course, the incredible retail store system that numbers more than 200 strong, globally, Apple is a true growth story for the next several years. Apple has another thing going for it: terrific and expanding margins.

Continue reading Dell is NOT Apple!

Dell: 'We won't grow at all costs'

As Doug McIntyre mentioned last week, Dell, Inc. (NASDAQ: DELL) didn't hit its most recent quarterly numbers amid continuing higher costs during the quarter. The company "has a lot more work to do" -- so much that it seems the one golden boy of cost control is out of sorts with itself. Founder and CEO Michael Dell did say that "we won't grow at all costs" during the conference call. This was directed at the analysts' mosh-pit that expects growth over every other metric. Because, you know, profits are secondary.

Although its retail effort seems to be going well, Dell fights for shelf space and sales with all of its largest competitors at almost every retailer. Entering into retail was not some kind of exclusivity magic shell-game for the computer maker. It has to work long-term, and it hasn't even been a year since Dell entered retail. The company indeed made moves towards "transforming itself" during the quarter (read: cutting costs). But can it continue to expand its business in the U.S. and overseas without washing itself in red ink at the same time? That's the delicate challenge. Unfortunately, top competitor Hewlett-Packard Co. (NYSE: HPQ) is the strongest it's been in over a decade behind CEO Mark Hurd.

Dell went on to say that "improvements in profitability will take some time," and it will continue to lower headcount to reduce overall costs in addition to designing market-leading notebook PCs for consumers. Both strategies are paying off: one on the costs side and one on the revenue side. Then again, another huge challenge is increasing sales outside the U.S., where Hewlett-Packard currently enjoys roughly two-thirds of its sales. As such, a downturn in any particular market insulates HP from sagging results with the breadth of global sales it has. If Dell can also achieve that level of padding, any consumer downturn that could happen this summer won't hurt nearly as much.

Hewlett-Packard's Hurd: We can do even better

When Hewlett-Packard Co. (NYSE: HPQ) again topped expectations for its latest fiscal quarter this week, the world's largest computer maker seemed like it could do no wrong. In addition to again besting estimates, CEO Mark Hurd again set the bar high for other tech CEOs. If Dell, Inc. (NASDAQ: DELL) CEO Michael Dell believes he's got a fierce competitor in Hurd, that would be an understatement. Hurd is everything former Dell CEO Kevin Rollins should have been and more.

But that's still not good enough for the low-key Hurd, who most likely believes that the company can still do better. After raising guidance this week for the remainder of 2008, Hurd stated that "we've got a lot of work to do here," using his famous phrase that he's used to describe various high-performing business units within the company. Hurd also dropped a hint that he won't be CEO of the world's largest computer maker forever, stating that "It's important to know when your work is done ... CEOs can stay too long." Not that Hurd is going anywhere at the moment -- he just recognizes that he'll be exiting HP at some point in the future when the time is right.

Hurd's taken a unique, nuts-and-bolts approach to his job that has flat-out worked. Instead of trumpeting vision, he focuses in on strategy and execution. Instead of chasing market share at all costs, he looks at each business unit with laser precision and pays special attention to costs. By taking care of the underlying infrastructure and nurturing all those components, success will emerge. It sure has for H-P, which seems to be outgunning competitor Dell in just about every area where the two compete. It'll be that way until Hurd retires from the company, which will probably be many years from now. Until then, H-P looks to be continually poised at the top.

Dell announces call center layoffs in US and Canada

Dell, Inc. (NASDAQ: DELL) announced yesterday that the company will finally bring last year's layoff announcement to its customer service operations in a few contact centers. Over 900 employees in its Canadian Ottawa operations will be let go, along with approximately 300 in Dell's Oklahoma City customer contact center as well. In the case of the Oklahoma call center, consumer sales and consumer technical support are being hit hard, but the center will also take on more business technical support responsibilities.

Today is the last day of Dell's fiscal year, and it's a time when the company wants to take charges on its books instead of carrying them over to the new fiscal year, so the timing of these layoffs makes sense financially. However, the company was trumpeting growing both contact centers just over a year ago -- and now headcount reductions are happening. My, how a year can change things drastically, yes?

The company still has a long way to go in order to catch market leader Hewlett-Packard Co. (NYSE: HPQ), which passed it last year as the world's largest computer maker. Dell responded by bringing in a bunch of new blood and by entering the retail market as quickly as possible. Perhaps when it bolsters sales back up, it may need to support those new customers with customer service employee re-hirings. Until then, it's just another zany day in the tech worker layoff arena.

Starbucks: Now it gets interesting -- Could Schultz make a difference?

With the announcement that Starbucks (NASDAQ: SBUX) chairman and founder Howard Schultz is re-assuming the role of chief executive officer, it gets real interesting. Why?

Founders know the vision and the dream better than anyone; after all, it was their idea. The landscape is littered with founders returning to the CEO role. Larry Ellison has done so with Oracle (NASDAQ: ORCL), Michael Dell has come back to Dell (NASDAQ: DELL), and perhaps the most successful, Steve Jobs of Apple (NASDAQ: AAPL). The founder of an enterprise typically has the passion and the vision to where the enterprise should be. The problem with founders is that they normally are not great managers.

Steve Jobs of Apple had to actually get fired from Apple, found Pixar, develop it and eventually sell it to Disney (NYSE: DIS) before he learned the necessary lessons to bring Apple back. His record of accomplishment will be the subject of MBA course studies, and maybe even psychology books!

With Dell, the jury is out, both on him and the company. I don't like Dell, the company, and could not understand Wall Street's enthusiasm in 2007. Dell's business is characterized by depressing margins -- never a good sign -- and Hewlett Packard (NYSE: HPQ) controlling both margins and the market share. Dell may never come back, at least not the way it is structured now.

Ellison at Oracle has acquired growth through depressed, but smart acquisitions, to build the applications business around its core database business.

And Howard Schultz at Starbucks?

Continue reading Starbucks: Now it gets interesting -- Could Schultz make a difference?

Why are Dell's costs out of control?

When Dell, Inc. (NASDAQ: DELL) reported earnings just recently, the world's second largest computer maker showed above-average revenue but profits lagged expectations due to higher costs in the quarter. Meanwhile competitor Hewlett-Packard Corp. (NYSE: HPQ) reported a stellar quarter on everything from revenue to profit to future guidance. It seems as though Dell and HP have completely traded places from where they stood in 2004, no?

Dell brings up the issue of bigger-than-expected costs being a problem in the third quarter as it tries to explain why its profits sunk. Inquiring investors want to know why component prices were a problem for Dell in the back half of 2007 when HP saw lower component costs in the same period?

Your guess is as good as mine, but the questions won't stop there. For a company that built a reputation around being lean all the way around, what happened to Dell's cost structure recently? That has not been answered directly -- yet.

Continue reading Why are Dell's costs out of control?

Dell doesn't wow Wall Street

Shares of Dell Inc. (NASDAQ: DELL) fell in after-hours trading after the computer maker reported third-quarter earnings that didn't impress Wall Street.

Net income rose 27% to $766 million, or 34 cents, on and sales rose 8.5% to $15.6`5 billion. Excluding one-time items, profit was 35 cents meeting analysts' forecasts. The revenue figure beat analysts' forecasts of $15.36 billion.

Investors appear to be reacting to the 6% decline in Dell's U..S. consumer business which underscores the challenge the Round Rock. Texas-based company faces in recapturing the top spot in the PC market from Hewlett-Packard.Corp. (NASDAQ: HPQ). Analysts also may have expected better margin performance.

Moreover, the outlook was also a bit downbeat in the earnings release.

"The company continues to focus on strategic priorities that will provide better value to customers while driving a more optimal balance of liquidity, profitability and growth," the company said. "As the company executes against these priorities it will continue to incur costs as it restructures to improve productivity and execution, reduce headcount where appropriate, and invest in infrastructure and acquisitions. These actions, which the company believes are necessary to drive long-term sustainable value, may adversely impact the company's performance."


Dell misses Q3 earnings by a penny

Dell (NASDAQ: DELL) rolled out its Q3 numbers after the bell this afternoon, and they were in-line with expectations. The analyst crowd had pegged Dell with a $0.35 EPS for the Q3 period, and the company saw an actual of $0.34 for the quarter, missing consensus estimates by a penny. Will the market punish it after hours? So far, yes -- Dell shares are down to $26.29 in after-hours trading after completing the trading day at $28.14.

Dell's Q3 revenues were $15.6 billion, up 9% from the year-ago quarter, with operating income at $829 million (up 13% year over year). In addition, the world's second-largest computer maker saw $1 billion in cash from its operations, along with growing its business in the Americas 7%. By contrast, Dell's international operations grew much larger than that: EMEA business grew 14% while the Asia Pacific region saw 18% growth gains.

Dell has spent $103 million YTD on acquisitions, which include Silverback, Zing, ASAP, EqualLogic and Everdream. Dell, in other words, is trying to make up for lost ground using a string of smaller acquisitions. This was not the company's strategy about 24 months ago, but times have changed. If you'd like to see all the details currently being presented in the Q3 conference call, visit this link (PDF download).

Do HP numbers make life harder for Dell?

Reuters makes the argument that strong numbers from HP (NYSE: HPQ) will cause the market to expect more from Dell (NASDAQ: DELL). The news service says HP "results may raise the bar for competitor Dell, which is more vulnerable to U.S. economic woes and reports earnings next week." Dell does get 85% of its sales from the U.S. market.

Wall Street is not so stupid that it has missed the vulnerability in the Dell model. HP's shares are up more than 20% so far this year. Dell's are only up 5%.

Dell only needs to report very modest numbers to please investors. Its new program to sell to consumers through retail outlets is only a year old and its push into key markets like China is in the early stages.

The question investors will have for Dell management is: what does 2008 look like? If the PC company cannot begin to pick up shares from HP, Lenovo, and Acer by then, the turnaround is no turnaround. It will have turned out to be a nice try.

Douglas A. McIntyre is an editor at 247wallst.com.

Hewlett-Packard reports blowout quarter

Hewlett-Packard (NASDAQ: HPQ) logo Hewlett-Packard (NASDAQ: HPQ) today reported quarterly earnings that beat Wall Street analysts' forecasts for the 11th straight quarter. The company also gave earnings guidance that exceeded analysts' estimates and announced an $8 billion stock buyback.

Net income soared 28% to $2.16 billion, or 81 cents a share, from $1.7 billion, or 60 cents, a year earlier. Excluding one-time items, profit was 86 cents. Revenue jumped 15% to $28.3 billion. The largest computer maker was expected to earn 82 cents on revenue of $21.39 billion. Shares of the Palo Alto, Calif.-based company rose in after-hours trading.

In the current quarter, Hewlett-Packard expects profit of 80 cents on sales of $27.4 billion to $27.5 billion, exceeding analysts' estimates of 77-cent profit and revenue of $26.99 billion.

This underscores the challenge Michael Dell faces in turning around Dell Inc. (NASDAQ: DELL). Hewlett-Packard has been kicking their butts ever since Mark Hurd took over as chief executive.

Sandy Weill would love to run Citigroup again -- but there's no chance

I can picture Sandy Weill, the former chairman of Citigroup (NYSE: C), now. He's probably pacing the floor of his penthouse apartment, wringing his hands, sweating, perhaps yelling into the phone at someone when he gets a chance. He must be all in a lather about Citigroup's drop in share price (down another 5% so far today to $35.91).

I co-wrote a book about Sandy Weill that came out in 2002 and one thing Mike Brewster and I posited is that Weill would like to run Citigroup until he met his maker. That wasn't in the cards, since he had to step down in 2003 after a series of scandals rocked the bank. And calling Weill the King of Capital, as we did in our book (King of Capital: Sandy Weill and the Making of Citigroup), didn't look so smart not too long after publication either.

Now I've been watching Maria Bartiromo on CNBC reporting that Weill does not want to run Citigroup, but will be happy to help out in the search for a new chief executive. Here's my interpretation: Of course he'd love to jump in and run the company again. He just knows the board could never give him the chance.


Continue reading Sandy Weill would love to run Citigroup again -- but there's no chance

Dell restarts share buyback

Dell (NASDAQ: DELL) logoDell (NASDAQ: DELL) has filed all of its past due quarterly financial statements with the SEC. That means that the Nasdaq no longer has a reason to delist that company. It also means that the PC company can begin its huge share buyback program again.

Dell sent in the filings after an investigation "found that senior executives and other employees manipulated the company's financial statements to give the appearance of hitting quarterly performance goals," according to The Wall Street Journal [subscription required]. The adjustment to net income for the four years was a modest $92 million.

In 2005, Dell's board had set up a plan to buy back as much as $10 billion worth of shares. But the investigation of accounting problems covered fiscal years 2003 through 2006, and the program was suspended.

With a market cap of $66 billion, buying $10 billion in shares could give earnings per share a very big lift.

Douglas A. McIntyre is an editor at 247wallst.com.

Global PC sales extra bad news for Dell

As the seasons roll around so do the quarterly PC sales numbers from research firm Gartner. It will be a chilly fall for Dell (NASDAQ: DELL) In the third quarter, the Texas-based PC company shipped 9.8 million PCs. That was an increase of less than 4% over the same period last year, and gave the company 14% of the global market, according to The Wall Street Journal.

By way of contrast, Hewlett-Packard (NYSE:HPQ) shipped 12.8 million PCs world-wide, enough for 19% of the market and a 33% increase from the year earlier period.

Ouch.

It would appear that HP is going to report especially strong PC sales when it releases its third quarter earnings. Its shares are already at almost $53, near their 52-week high.

But the numbers raise serious questions about Michael Dell's chances of turning around the company that he founded. He has put his PC into retail outlets, which should help sales over time. But he is still competing with smaller companies like Acer and Lenovo, who are anxious to increase sales in Europe and the US.

Dell's shares are up almost 15% over the last six months. But if the Q3 sales numbers are reflected in its earnings, the improvement could be short lived.

Douglas A. McIntyre is an editor at 24/7 Wall St.

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Last updated: July 19, 2008: 07:16 PM

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