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Airport back-ups: Airlines lose revenues, customers lose patience

John F. Kennedy International Airport has long been a historic gateway to the United States, but in today's world, Alan Levin of USA Today called a recent visit "more like a dysfunctional parking lot."

Levin couldn't be closer to the truth. I live in Queens, New York, where not only JFK Airport resides but also LaGuardia International Airport on the northern side of the county. Both airports could be classified as "dysfunctional" during a slow day. Through May this year, about four in ten flights at JFK, LaGuardia and Newark were at least 15 minutes late, according to the federal Bureau of Transportation Statistics. JFK is on pace to handle 460,000 flights this year alone, 33% more than the turn of the century - and that's only seven years ago.

Continue reading Airport back-ups: Airlines lose revenues, customers lose patience

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Last updated: November 14, 2009: 07:02 PM

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