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Is Sprint Nextel about to lose another 500,000 customers?

Sprint Nextel Corp. (NYSE: S) seems to be clinging to life as it leeches wireless customers to the competition and desperately tries to get employees to take buyout clauses. Since the company can't find a soul to buy its Nextel national U.S. wireless network, it must nevertheless stop owning and operating that network where affiliate iPCS has its wireless territory.

Perhaps Sprint can just turn off the Nextel wireless network in those areas and have a wireless parts garage sale? It won't be able to get rid of that network infrastructure to make at least a little money. Who would want it? Answer: nobody. A court found this week that Sprint is already in violation of its agreement with iPCS and must shut down its Nextel network in iPCS's territories, so there is nothing Sprint Nextel can do, except get the blowtorches and dumptrucks ready.

The problem for Sprint, however, is not equipment mothballing. It has 500,000 Nextel subscribers in iPCS territory. What does it do with them? If the company has to shave half a million subscribers, that would be disastrous to a wireless company already losing hundreds of thousands of customers per year. Look for Sprint to settle with iPCS before the end of 2008 by whatever means possible. It can't afford to lose any more customers.

Sprint Nextel will keep the Nextel iDEN network, despite losses

Sprint Nextel Corp. (NYSE: S) won't be selling its older Nextel iDEN nationwide wireless network after all. The company could not find a buyer for the network and supporting infrastructure, which it built with Motorola in the 1990s. So it will continue partnering with Motorola as it serves the existing (but shrinking) customer base that apparently cannot live without direct access to the Nextel "push to talk" feature that was the main competitive differentiator of Nextel's entire service before Sprint bought the company.

With Sprint already having written off $30 billion of the $35 billion acquisition cost, it makes sense to just keep that network. Although the Nextel customer base has shrunk considerably, at some point it will most likely stop losing customers and will retain the core group that just love its service. In other words, it probably makes more financial sense for Sprint Nextel to keep that customer base revenue stream coming in than to sell the entire national network (that nobody wants to buy anyway) for pennies on the dollar. OK, maybe a dime or two on the dollar.

Sprint will continue operating on the 800MHz frequency, which it shares with public safety services, until it can vacate that radio spectrum, something the FCC is allowing the company to do over time. Still, the Nextel brand still confuses quite a few people who are shopping Sprint for wireless service. Perhaps Sprint should market it solely as a business wireless network?

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Last updated: November 14, 2009: 09:05 AM

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