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Former Google, Inc. (Nasdaq: GOOG) engineers recently launched a new-fangled search engine, called Cuil. The goal was pretty ambitious; that is, to be the next Google.Well, the debut was shaky, as the online reviews were mostly negative. Basically, the quality of the search results were lackluster -- and the overall performance was erratic.
No doubt, in the social media world, things can get brutal. Yet, it's something that many businesses need to think about.
So, how do you deal with negative reviews?
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