Paypal posts
FeedPosted Apr 19th 2009 7:00PM by Tom Taulli (RSS feed)
Filed under: eBay (EBAY), Small business
For some time, I've used PayPal, which is owned by eBay (NASDAQ: EBAY). For example, I recently paid a contractor in India using the service. It was extremely easy.
Well, I had a chance to talk to the Small Biz folks at PayPal and found out that there is much more to the service. In fact, PayPal can be a great way to boost your business.
Of course, PayPal makes it easy to leverage ecommerce. And the costs are competitive, with transaction fees ranging from 1.9 percent to 2.9 percent, plus a 30 cent fee. What's more, there is no need to get a merchant account (which can be a painful and expensive process).
Continue reading Entrepreneur's Journal: How using PayPal can boost revenues
Posted Feb 15th 2009 11:40AM by Douglas McIntyre (RSS feed)
Filed under: Competitive strategy, Google (GOOG)
One of the market's biggest criticisms of Google (NASDAQ: GOOG) is that it offers a large number of products that don't make the company money. To make matters worse, some of these offerings will probably never bring in a dime and that is a big drag on Google's margins.
The days of Google supporting odd projects that have no financial future may be over. Perhaps the recession has brought those times to an end, or it may be that the ability to keep track of dozens of unrelated engineering projects has become a burden to the firm's management. How many of these programs Google cuts will be a sign of how serious the company is about keeping its profits as high as possible.
Continue reading Google finally gets aggressive in closing loser products
Posted Oct 17th 2008 2:16PM by Gary E. Sattler (RSS feed)
Filed under: Products and services, Internet, Competitive strategy, eBay (EBAY)

Let me declare right from the start, that I currently hold no position in
eBay Inc. (NASDAQ:
EBAY). However, if I did have the money to invest, I'd be buying into eBay right now as it goes down. I see eBay shares as a serious bargain right now. I was already thinking that when it 's share price hit $16. I know that I'm going against the grain again, but heck, that's what works best for me.
The company is making moves to keep its books churning numbers in the black. Never mind that I think some of those moves are absolutely rotten to the core. eBay payroll reductions have begun, and I believe that the company intends to cut about 1,000 heads total. It's a classic black ink move, tailor made to provide a positive performance facade to cover shrinking growth. Additionally, the company is cutting off the practice of allowing it's sellers to accept checks and money orders. It's a move which has angered a large number of sellers, but the bottom line is that the change should give PayPal a boost.
Continue reading I'm not giving up on eBay, yet
Posted Oct 14th 2008 9:45AM by Steven Mallas (RSS feed)
Filed under: Internet, Google (GOOG), Yahoo! (YHOO), eBay (EBAY), Amazon.com (AMZN), Technology
Famed online auction platform eBay (NASDAQ: EBAY), whose Internet colleagues include Amazon (NASDAQ: AMZN), Google (NASDAQ: GOOG), and Yahoo! (NASDAQ: YHOO), will be reporting earnings for the third quarter on Wednesday after the market closes up shop. What should shareholders expect from the company?
Well, according to data posted by Trey Thoelcke, shareholders shouldn't expect much. While the top line is expected to rise by double digits (around 13%) to $2.1 billion, nothing is really cooking in terms of the bottom line. The call is for $0.41 per share. eBay booked $0.41 per share in the year earlier period. As you can see, that's a 0% growth rate, and that's never good (well, unless you're a financial company, in which case that's actually great). However, there is one silver lining to the earnings story for shareholders. If you take a look at past earnings data, you'll notice that eBay has a snazzy reputation for beating estimates issued by analysts. So, I'd be willing to bet we'll see an easy beat this week.
As to whether or not this particular stock will rally upon such news, that's difficult to say. If Monday's rallying sentiment makes another visit on Wednesday, then I'd say eBay could be an interesting earnings trade, mostly because it isn't far from its 52-week low. Unfortunately, I think any rally that we get in the market right now is not to be trusted. It just can't be. Profit-taking is always going to be waiting to sap the power out of any rally, simply because we know the economy isn't going to be great for many months to come. So, even though I like the technical set-up to some degree vis a vis eBay's earnings-beating history, I personally wouldn't be buying. For me to trust any rally, I'd need to see some confirmations and additional up days.
Continue reading Earnings preview: eBay all the way?
Posted May 11th 2008 10:10AM by Tracy Coenen (RSS feed)
Filed under: eBay (EBAY), , Shopping
The New York Times reports that eBay is considering making PayPal the only form of payment allowed on eBay auctions. The company is test marketing this concept in Australia starting next month, and loyal eBay buyers and sellers there are furious.
eBay's stranglehold on internet auction enthusiasts is already clear. It is the most popular auction site, and if you're a seller, you have few other choices that get you as much exposure. But that's not enough for eBay. In addition to all the fees generated from auction listings and sales, they apparently want to ensure that they'll get extra fees from the payments if they require everyone to pay with PayPal.
Company officials say this move is an effort to cut down on fraud. They say that by requiring the use of PayPal, they are able to see buyers and sellers through the payment process, rather than them risking fraud through the use of outside payment services.
Continue reading eBay going PayPal only?
Posted Mar 10th 2008 3:47PM by Michael Fowlkes (RSS feed)
Filed under: Rumors, Products and services, Consumer experience, Internet, Competitive strategy, eBay (EBAY), Marketing and advertising

If nothing else...
eBay Inc. (NASDAQ:
EBAY) users are a feisty bunch. After just coming off a multi-week sellers strike, they are already planning their next revolt,
tentatively set to launch May 1.
The most recent strike was orchestrated in reaction to recent changes made on the site and lasted from the week of Feb. 18 through last night. While eBay is steadfast that the recent site boycott had no effect on its business, not everyone is buying that, and are anticipating hitting the site again come May.
Some statistics have shown that eBay witnessed a 13% drop in its online listings, but
eBay denies any impact. The site claims that the statistics out there are not taking into account a 20-cent listings promotion that it had launched just prior to the boycott that temporarily inflated its auction listings.
Continue reading eBay (EBAY) sellers already planning next boycott
Posted Mar 5th 2008 3:18PM by Michael Fowlkes (RSS feed)
Filed under: Rumors, Products and services, Management, Consumer experience, Rants and raves, eBay (EBAY)
These are definitely some interesting times for e-commerce mega site eBay Inc. (NASDAQ: EBAY). In the past few weeks, the site has been under attack from some of its sellers who have launched a strike against the site in response to recent changes. While eBay denies any impact from the strike, there are some out there who just aren't buying it.
At the root of the current situation are changes made by eBay over the past month that have left its users frustrated to say the least. The core reason for the frustration relates to eBay's decision to lower its listing fees but at the same time raise its final sale fees. This is being seen as a direct slap in the face to the site's more successful sellers. Also adding to the current resentment is the decision to hold certain PayPal payments by up to 21 days in an effort to fight fraudulent activity on the site. As if those two things were not enough, the site went forward in changing its practice of allowing sellers to leave negative feedback on buyers.
As you can imagine, sellers were not happy and launched a sellers' strike that they hoped would convince the company to roll back their changes. Depending on who you listen to, the strike has either had a significant impact on auction listings, or no effect whatsoever.
Continue reading What's going on over at eBay?
Posted Feb 25th 2008 11:46AM by Michael Fowlkes (RSS feed)
Filed under: Products and services, Consumer experience, Competitive strategy, eBay (EBAY), Marketing and advertising

Last week I wrote a couple pieces on the current seller strike over at e-commerce giant
eBay (NASDAQ:
EBAY). The strike was supposed to last until today, but now it has been extended another week. Initial data is showing that the current eBay strike has lowered the items listed for sale on the site
by an impressive 13%, so you can be sure that eBay is paying attention.
As most of you are already aware, the current strike is the result of frustrations by eBay users over a couple new changes that the site has introduced. While the site lowered its initial listing fees for items, it raised its completion fees. This has been seen by power sellers as a direct attack on the more successful eBay sellers. In addition, eBay has decided to keep sellers from leaving negative feedback on buyers, a move that has infuriated sellers who claim that feedback is their best defense in avoiding dead-beat bidders. The final straw came in the decision to hold certain
PayPal payments for up to 21 days.
The strike, which started last week, has had a couple of impacts on the e-commerce world. One result that I examined last week, was the increase in
traffic and users to some smaller e-commerce sites that historically have had a hard time breaking into some of eBay coveted traffic. Now we are starting to see just how hard the strike has been hitting eBay itself. According to reports, the site has seen a 13% drop in its auction listings.
Continue reading eBay sellers extend strike to March 3
Posted Feb 19th 2008 12:45PM by Michael Fowlkes (RSS feed)
Filed under: Products and services, Consumer experience, Competitive strategy, eBay (EBAY)

If you are one of the upset
eBay (NASDAQ:
EBAY) sellers who has decided to boycott the popular e-commerce site this week, don't think that you have to lose a whole week's worth of business. eBay's competitor
Overstock.com (NASDAQ:
OSTK) is
looking to reel in your business.
In case you missed it, eBay has definitely been ruffling the feathers of its users with the company's newly announced rate changes, and its sellers have decided to join forces and boycott the site all this week. Well, one site's misfortune could be another site's gain, as Overstock.com is trying to lure in disgruntled eBay users by offering them up to 50% off initial listing fees all this week.
While Overstock is officially claiming that the promotion falling during the eBay strike was just a coincidence, you really have to wonder how much truth there is in that. With eBay users showing their disgust over the new fee schedule this wekk, it seems like perfect timing for competitor Overstock.com to jump in and offer such a hefty discount. You can find more of the promotional offer
details as laid out on the overstock website.
Continue reading Overstock (OSTK) looks to capitalize on eBay (EBAY) seller's strike
Posted Jan 28th 2008 9:57AM by Michael Fowlkes (RSS feed)
Filed under: Press releases, Products and services, Management, Consumer experience, eBay (EBAY), Israel
eBay (NASDAQ:
EBAY) announced this morning that its PayPal unit is
buying Fraud Sciences Ltd. for $169 million. Fraud Sciences is a company based out of Tel Aviv, Israel, and the deal is expected to be finalized within the next 30 days.
While eBay has not made any comments on how the acquisition would impact its 2008 numbers, it should help to reduce some concerns over eBay fraud, and possibly increase the number of transactions for the struggling company. The tools and analytics that Fraud Sciences will bring are expected to help enhance fraud management on both eBay and PayPal.
Users have had two main complaints about eBay recently: high fees and high fraud risk. The company said last week that it would be announcing a
new fee schedule shortly to address the first concern. With today's news, the online auctioneer is addressing the second main concern.
As Meg Whitman's tenure as CEO is coming to a close, new CEO John Donahoe is definitely not wasting any time trying to bring the old eBay back to life. Just how successful Donahoe will be at restoring confidence in its long time customer base remains to be seen, but for sure he has taken two big steps in the right direction.
Michael Fowlkes has worked as a stock trader for seven years and spent the last four years working as an analyst for the online investment advisory service Investor's ObserverPosted Jan 24th 2008 3:36PM by Michael Fowlkes (RSS feed)
Filed under: International markets, Forecasts, Products and services, Management, Consumer experience, Competitive strategy, eBay (EBAY), Amazon.com (AMZN), Marketing and advertising

When we took a look at
eBay (NASDAQ:
EBAY)'s
fourth-quarter earnings last night, we also made note that long-time CEO Meg Whitman would be stepping down, to be replaced by John Donahoe. We wondered what changes Mr. Donahoe would be bringing to his new position, and some of those answers have come quicker than we expected, as
Donahoe has already announced a few changes that we can expect to see.
One thing consistently on the mind of eBay users is the website's fee structures. Since last year, users have been openly voicing their disappointment with what they consider to be abnormally high selling fees, and it seems like Donahoe will quickly look to address these concerns.
Donahoe said that within a few weeks, we will be seeing a brand new fee structure from eBay. In response to what users are demanding, eBay is planning to lower its upfront listing fees, but at the same time will be raising final selling fees. These final fees are only paid once an item has been successfully sold, and I am sure that users will not like to hear this too much, but they should be happy to hear that the initial listing fees are going to be reduced.
Continue reading New eBay CEO John Donahoe looks to make a quick impression
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