Like many others, a friend of mine is having troubles with her business. And, to keep going, she needs an infusion of capital. However, because of the credit crunch, she can't get a loan.

So what are the alternatives? Well, she is thinking of raising money from friends and family (F&F). In fact, she thinks she can get about $100,000 or so -- which is enough for her current needs.

But, of course, she's concerned about the process. What if she is late paying back the loan? What if the economy suffers for a long period of time?

Well, here are some things to consider:

Act as if you're preparing a pitch to a venture capitalist: No doubt, you can get into a lot of trouble if you get F&F funds on an informal basis. Simply put, you are vulnerable to misunderstandings.

Take Tony Seba, who started PrintNation.com. To launch the business, he raised $500,000 from his mother and brothers.

However, he pitched his deal in a professional way. For example, he put together a business plan and investor presentation (which took several months). He also assembled the necessary legal documents.

I recently reviewed a business plan (for a school). It was well written and had lots of supporting financials.

The problem? It didn't have the kinds of things that investors look for. That is, when I read the one-page overview, there wasn't much talk about why investors should shell out big bucks. Instead, there was a focus on the quality of the school and the importance of education.

As should be no surprise, the plan got little momentum.

So, here were some of my recommendations:

Proof Points: What kind of traction does the business have? Are there more customers? Revenue growth? New partnerships?

Basically, show evidence of growth – using a variety of metrics. For example, in the case of the school, there was an investment in advertising, which produced strong growth in student enrollment. Clearly, the school has formulated useful marketing strategies.

De-Risk: Investors also want to limit their downside. In other words, what kinds of things protect your business? Is the customer churn rate low? Do you have patents? Long-term contracts?

I also look for owners who have committed their own money to the venture. This shows "skin in the game."

Strong business model: Investors like to see multiple revenue streams. It shows that the business model is powerful and, more important, there are opportunities for growth.

So, in the school example, some of the new revenue stream possibilities included: dorm fees, book and yearbook fees, technology usage fees and application fees.

Helpful Resources: Checking out the web, you can find some real-life examples of good investor overviews.

One approach is to check out IPOHome.com, which has recently filed IPOs (that is, companies raising capital). If you find a company that is in your sector, you can then click to the prospectus. In it, you'll get an executive summary, which can be a great reference point.