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Home Depot management should stock shelves & help some customers

After all the posts about The Home Depot (NYSE: HD) and seeing so many comments about the condition of the stores, customer dissatisfaction and low employee morale, I started thinking about what management needs to do to turn things around. What would I do in this state of affairs? Only one thing came to mind. Leave the ivory towers and spend time in the stores. Not visiting, not inspecting, not for pep talks -- actually go to the stores and stock some shelves! Spend some time helping customers find what they need. Work at the customer returns counter. Work at the checkout counters. Help customers to their cars. Brown bag lunch with employees.

The Home Depot directors, officers, and senior managers need to actually return to the days of the owner getting his hands dirty. It's time to role up the sleeves and lead by example. No more reading reports to find out how things are going or visiting three stores in a day that have been prepped for your arrival. At this point, management needs to actually jump into the trenches with the troops and see the world from their perspective.

This is how Costco Wholesale (NASDAQ: COST) Starbucks (NASDAQ: SBUX) and Southwest Airlines (NYSE: LUV) grew strong, just to name a few. The leaders know from first hand experience what needs to be done because they have been there alongside employees and customers making sure they understood what it takes to build a successful enterprise and keep it that way. You cannot manage what you do not understand. When ex-CEO Nardelli left The Home Depot in January, he could have won a trophy for being the CEO most out of touch with customers, employees and shareholders on planet Earth. They could have used his likeness to craft the trophy itself.

I write this to remind management that there is no time like the present -- the time is NOW. Get to work -- real work! Then you will be able to turn the ship around. If not, you'll just leave a bigger mess for somebody else to clean up. Did I hear someone shout "spill on Aisle 3?!"

Those of you who are new to BloggingStocks can check out my other stories and read Chasing Value or Serious Money to find more potential opportunities and verify my track record as well. Disclosure: I own shares in SBUX, as of this writing.

Sheldon Liber is the CEO of a small private investment company and the vice president for design and research at an architecture & planning firm.Check out his other posts for BloggingStocks here.

Google should buy Starbucks - go ahead and laugh!

In July 2006 I posted Google should buy Starbucks -- NOW! and received many less than favorable comments. I was way too glib in my post and that took away from the serious points I was trying to make. Google Inc. (NASDAQ: GOOG) is still a one-trick pony. Yes, they bought YouTube but they are far from generating profits from that. They paid $1.65 billion for this acquisition and contracted with News Corp's (NYSE: NWS) MySpace (TM) for another $900 million in a collaborative effort, and spent millions more on legal matters, further site development costs. All told they are probably approaching $3 billion in cost for these two deals, and will carry losses until some future date when they make some money, but so far what have they done?

They are making some money with Google CheckOut (TM), a quasi PayPal (TM) competitor owned by Ebay Inc. (NASDAQ: EBAY) but nothing to write home about. Googles other initiatives amount to offerings that are all "me too" add ons that dilute the Internet further but add nothing new. If gmail did not exist people would not be missing much and that can be said for many other things they have explored.

Continue reading Google should buy Starbucks - go ahead and laugh!

GOOG still FASCINATING: 90-day update on equivalency test

Yes, Google Inc. (NASDAQ:GOOG) is still one of the most fascinating companies in the world, commanding a high price and superstar investor status.

Google remains in the news with multiple stories broadcast on the web each day, and everywhere else: bonding with Apple (AAPL) and Time Warner (TWX), challenging Microsoft (MSFT), Yahoo (YHOO), and eBay (EBAY), scaring newspapers and publishers, adding features to their line of products and services, getting tangled up in litigation here (Click Fraud) and abroad (Google relents and posts Belgian court ruling on its website), analysts speculation about GOOG's future share value and all this is just a partial accounting.

90 days ago I posted 10 Reasons I think Google is going down: and the following was reason number 10. This recap and update tracks current values holding myself accountable for my comments.

10. Does not pass the equivalence test.

Continue reading GOOG still FASCINATING: 90-day update on equivalency test

Four smart Dubya's you can love!

These four companies are on my watch list and I love them all. There are plenty of reasons to love my Dubya'sWD-40 (WDFC), Washington Mutual (WM), Wells Fargo Bank (WFC), and Wrigley (WWY) and I would be delighted to own them all...that is if Warren does not beat me to them.

They all pay higher than average dividends, have little or no debt, long illustrious histories, proven successful management, profitability, clear understandable businesses, and much more. I currently own Washington Mutual in my Roth IRA. Warren Buffett owns Wells Fargo and it has been reported he may be buying more. WD-40 and Wrigley are exactly the type of companies that Buffett would buy out in their entirety at the right price.

It is important to have a watch list because companies like these are not often on sale. Like Mr. Buffett I always want to buy at bargain prices. It is possible to make money buying them when they are not on sale but why not have the margin of safety (an important Benjamin Graham concept); there is no rush. Some of the companies/stocks I purchased in the last year were not available at bargain prices for many years prior. PATIENCE, PATIENCE--I watched Federal Express, UPS and Starbucks sadly wanting in but not having the right opportunity.

Continue reading Four smart Dubya's you can love!

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DJIA+73.0010,270.47
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S&P 500+6.241,093.48

Last updated: November 14, 2009: 11:45 AM

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