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The appeal of Expedia and Orbitz eludes me

I don't share my colleague Eric Buscemi's enthusiasm for Expedia Inc. (NASDAQ: EXPE). The second IPO in four years for Orbitz Worldwide Inc. doesn't thrill me either.

Online travel is a commodity business where people's sole loyalty comes from whoever gives them the lowest price. While in theory that's great for consumers, that's lousy for investors. The travel sites are big advertisers because they need to convince people that they are different from one another and that they can offer better bargains then each other and the service providers.

The public is bombarded with a confusing array of advertising about where they can get the best travel deals on the Web. Both Orbitz and Expedia offer $50 travel coupons to people who find better prices online within 24 hours of booking a trip on their sites. Airlines make the same promise as do hotels and car rental companies.

If all of these claims are accurate, why should anyone even bother using Expedia or Orbitz?

I realize travel providers need Expedia and Orbtiz because they can't sell all of their excess inventory themselves.

But is that a good enough reason to invest in either company?

I don't think so.

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Last updated: May 27, 2012: 10:32 PM

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