Wal-Mart Stores posts
Posted Jul 8th 2009 12:10PM by Brian White
Filed under: Consumer experience, Wal-Mart (WMT), Marketing and advertising
Wal-Mart Stores Inc. (NYSE: WMT) will soon be allowing customers of its UK-based Asda retail chain to tell it what to stock. Instead of the usual retail "you'll buy it since we ordered it" mentality, Asda will be e-mailing its customers with pictures and descriptions of items available to them from Far East suppliers for feedback. In a word, this is a paradigm shift for retailing.
The idea of real-time (or near-to-it, anyway) feedback from consumers on product trends and other valuable data is an excellent one. It saves frustration from the consumer end and it allows for huge gains in merchandising productivity, inventory turns, and efficiency from the retailer's end. I hope this is successful for Asda, and that Wal-Mart carries the concept into more of its holdings throughout the globe.
Continue reading Wal-Mart's Asda lets consumers tell it what to stock in the UK
Posted Jun 29th 2009 10:40AM by Brian White
Filed under: Launches, Wal-Mart (WMT)
Retailing behemoth Wal-Mart Stores Inc. (NYSE: WMT) won't be aggressively rolling in health clinics into its retail stores in 2009, as it has scaled back its plan to 31 locations with clinics from the original estimate of about 400 stores in 2009. Wal-Mart even had as many as 77 locations with in-store clinics in 2008, so it has drastically rolled back its plans here. What happened?
The recession happened, that's what. The gap from the original 77 clinics to the present 33 occurred when venture capital-funded clinics had their funds dry up amid the credit crunch of late 2008 and they haven't returned yet. Although Wal-Mart sees health clinics as a still-untapped opportunity in its stores, they won't be coming to every possible Wal-Mart location any time soon. Indeed, former CEO Lee Scott said that it would take five to seven years to get 2,000 clinics inside Wal-Mart locations. Wonder where that estimate is now?
Continue reading Wal-Mart updates scaled-back plans for in-store health clinics
Posted Mar 30th 2009 5:15PM by Brian White
Filed under: Wal-Mart (WMT), Columns
Welcome to the 103rd installment of The Wal-Mart Weekly, a column dedicated to bringing you insight, wit, facts, results, opinions, and just a bit of everything else when it comes to a very hot topic these days: Wal-Mart.
Wal-Mart Stores, Inc. (NYSE: WMT) has nosed into the health care game before. Just a recently as a year ago, the world's largest retailer wanted to open in-store health clinics as a possible entry point to providing health care inside its retail locations.
The retailer now wants to see if it can become a low-cost provider of health care for small businesses and employers. That's very interesting -- the notion that employers could shop at Wal-Mart for employee health care like consumers do for laundry detergent. Of course, the prices Wal-Mart would offer would be the lowest possible.
Continue reading Wal-Mart Weekly: Rollbacks coming to employer health care costs?
Posted Mar 23rd 2009 5:20PM by Brian White
Filed under: Wal-Mart (WMT), Columns
Welcome to the 102nd installment of The Wal-Mart Weekly, a column dedicated to bringing you insight, wit, facts, results, opinions, and just a bit of everything else when it comes to a very hot topic these days: Wal-Mart.
Wal-Mart Stores, Inc. (NYSE: WMT) has had one big, black eye in recent time that it just can't get away from: its relationship with labor. Wal-Mart's fiercest critics have pointed out many examples of the low pay, pricey health insurance, and low-end working conditions.
Are Wal-Mart workers really in that big of a bind, or does the largest retailer in the world have pay and benefit parity with all its competitors? When you're the biggest, you have the target painted on your back -- and Wal-Mart has been there for some time. However, the company has just announced a rather large bonus plan for its employees with a sizable target indeed: $2 billion dollars.
Continue reading Wal-Mart Weekly: $2 billion in bonuses coming to Wal-Mart employees
Posted Mar 16th 2009 5:30PM by Brian White
Filed under: Wal-Mart (WMT), Columns
Welcome to the 101st installment of The Wal-Mart Weekly, a column dedicated to bringing you insight, wit, facts, results, opinions, and just a bit of everything else when it comes to a very hot topic these days: Wal-Mart.
Wal-Mart Stores, Inc. (NYSE: WMT) has been the sole shining light at retail for over a quarter now as the recession deepens and retailers see huge slowdowns in spending. More customers have "traded down" to Wal-Mart to conserve cash while buying the basic necessities and the world's largest retailer has seen consistent growth as a result.
The company, in many ways, is doing what has always worked: marketing on value. The company can try as many upscale experiments as it wants, but it is and always will be the place where the masses shop for everything they can while saving every possible penny. But Wal-Mart is not resting on the value proposition alone from recent changes I've seen. The stores are getting cleaner, less cluttered, and easier to navigate. Yes, this is a big deal.
Continue reading Wal-Mart Weekly: More price rollbacks and clean, spacious stores
Posted Mar 10th 2009 9:00AM by Brian White
Filed under: Wal-Mart (WMT), Columns
Welcome to the 100th installment of The Wal-Mart Weekly, a column dedicated to bringing you insight, wit, facts, results, opinions, and just a bit of everything else when it comes to a very hot topic these days: Wal-Mart.
Wal-Mart Stores, Inc. (NYSE: WMT) has been criticized for what seems like an eternity by those who fear that the arrival of its stores in many communities will hail the destruction of local shops and smaller competitors. However, almost everywhere Wal-Mart opens a store, customers vote with their collective wallets and make it a success.
Indeed, customers are flocking to Wal-Mart in droves during this recession precisely because it offers almost all the daily staples a standard consumer needs under one roof and with the lowest prices. In fact, Wal-Mart is about the only retailer in existence in the U.S. actually growing sales right now.
Continue reading Wal-Mart Weekly: Communities biased against store openings
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