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Wal-Mart amps up hours, crowd control for Black Friday

Wal-Mart (WMT) won't close Thanksgiving weekend -- not at all. The world's largest retailer is going to keep its stores open 24 hours in an attempt to manage demand for entry during the busiest shopping days of the year. The company has announced it will also implement other crowd-control measures. The festivities start at 5 AM on November 27, 2009. Of course, this doesn't involve any change fro the Wal-Mart Supercenters which already remain open 24 hours a day, but it does address the 800 stores that aren't.

The 24-hour access alone won't do much to alleviate the pressure from thrill-seekers and the bargain-crazed who will want to push through immediately. To help with this problem, Wal-Mart is allowing people to gather in different parts of the store when waiting for the deals to kick off. According to Wal-Mart spokesman David Tovar, "If you've got a 200,000-square-foot store, people will be dispersed throughout the store instead of lined up outside the store." Yeah, that makes a lot of sense.

As the old infomercial guys love to say ... "But wait, there's more!"

Continue reading Wal-Mart amps up hours, crowd control for Black Friday

Holiday hiring slow for retailers

Retail hiring for the holiday shopping season was expected to be slow, and now we have the data to confirm it. According to data from Bureau of Labor Statistics (supplied to BloggingStocks by Challenger, Gray & Christmas), the retail sector added only 63,500 jobs in October -- in data that appropriately was not seasonally adjusted.

This is only slightly better than the 59,100 retail jobs added in October 2008. In the fourth quarter of last year, retail employment increased by a mere 384,300 jobs, with the retail industry turning in its worst holiday shopping season employment stats since 1989 (when it added 380,500 workers).

Continue reading Holiday hiring slow for retailers

Barnes & Noble's Nook already makes a splash

If Amazon (AMZN) was comfortable with its spot atop the e-reader market, it just got a wakeup call from Barnes & Noble (BKS). The brick-and-mortar book retailer's e-reader, the Nook, which hasn't even hit stores yet, is in pre-order nirvana right now. The first run for the Nook occurred at the end of October (the product was introduced on October 20). These buyers were told the reader would ship on November 30. High demand resulted in backorders, so the next wave of pre-orders was scheduled to ship on December 7. Now, a third group will have to wait until December 11.

This product is on fire, and it still isn't even on shelves yet.

Mary Ellen Keating, a spokeswoman for Barnes & Noble wouldn't reveal how many of these devices have been pre-ordered, but she did say, "Demand for the product in our stores and online has surpassed our expectations." She also noted, "We are working hard to meet demand for the holidays."

Continue reading Barnes & Noble's Nook already makes a splash

Bad September, good Q3 for consumer spending, what's next?

Consumer spending had its largest fall this year, thanks to the end of the "Cash for Clunkers" program. And, incomes were flat. No change to the money coming in and a drop in the cash going out translates to an impediment to economic recovery.

In September, consumer spending fell 0.5%, the first decline in five months and the worst in nine. Wages and salaries dropped 0.2%, effectively offsetting the 0.2% up-tick in August. The economy did grow in the third quarter of 2009, hinting that the worst recession in 70 years may be coming to a close, but the tough September suggests we still have some work in front of us.

Continue reading Bad September, good Q3 for consumer spending, what's next?

Amazon in the lead, but Kindle competition is coming

For retailers, the crucial season is on its way. Blow the Christmas rush, and next year starts off on a miserable foot. Success, of course, also delivers a healthy dose of momentum -- and a little bit of wiggle room, important in what will continue to be a tough economy through at least the first half of next year. For booksellers, now contending with a new variable in the form of digital readers, e-readers will play a major role in defining the winners and losers. So far, it looks like Amazon (NASDAQ: AMZN) is off to a great start, and it will take some genuine innovation for the competition to chip away at its market share.

Barnes & Noble (NYSE: BKS), once the leading names in literary retail, is expected to release its own e-reader this week. It will look a bit like Amazon's Kindle, according to Reuters, but with a touch screen intended to make the reader's experience easier. The price hasn't been disclosed yet, but rumor has it that it'll be higher than the Kindle's $259. BKS is staying mum on its plans in this space. There are others in the space, as well, including IREX Technologies, which is a spinoff of Royal Philips Electronics (NYSE: PHG), Asutek (tk: tk) and a project called FirstPaper that has Hearst behind it.

Continue reading Amazon in the lead, but Kindle competition is coming

Lowe's, PetSmart targeted by conservatives battling the 'war on Christmas'

PetSmart Christmas site Looks like the so-called "war on Christmas" has begun. Lowe's Cos. (NYSE: LOW) and PetSmart Inc. (NASDAQ: PETS) have angered the American Family Association, a prominent religious conservative group.

The home improvement retailer earned AFA's ire by calling Christmas trees "family trees" in a catalog. A Lowe's spokeswoman, speaking to the Charlotte Observer, called using the term an error that came during the "creative process." Lowe's has profusely apologized and the AFA has apparently forgiven the company. "We appreciate Lowe's for listening to its customers and responding appropriately to our concerns," AFA said on its website.

Continue reading Lowe's, PetSmart targeted by conservatives battling the 'war on Christmas'

October same-store sales a bad sign for the holidays

It's super Thursday, when same-store sales from many of the nation's retailers hit the Street, and the outlook for the holiday-shopping season is looking less than cheerful.

Weakness in the housing sector, high prices at the pumps, and unseasonably warm weather kept consumers' wallets on a tight leash in October. Early estimates from the International Council of Shopping Centers/UBS indicate that overall U.S. same-store sales in October rose about 2%, missing analysts' previous growth target of 2.5%. Data from Thomson Financial indicates that 18 retailers have missed expectations, while 10 have exceeded.

Ken Perkins, president of research company RetailMetrics, told The New York Times that "Overall, the sales trend continues to slow . . . I think the consumer is certainly feeling the [economic] pressure heading into the holidays."

Continue reading October same-store sales a bad sign for the holidays

Target (TGT) warns of September sales slowdown

Target Corp.'s (NYSE: TGT) is now warning the market of a slower September sales month after coming off several months of better-than-expected same-store sales. The nation's second-largest discount retailer seemed to set a scary precedent for other retailers as well, with the market thinking that a slow holiday season could set in as October approaches and the holiday shopping season begins in November.

But alas, retailers (and other companies) are known to downgrade guidance only to then beat expectations by a long shot. It's a standard tactic with many public companies, although Target's volume of housewares equipment and cheap but fashionable clothing could suffer from the housing market downturn and uncertainty about gas prices. Umm, hello? These factors have existed at the front of the line for quarters now, so why attribute possible holiday season shopping slowdowns to the most oft-mentioned causes?

On one level, it makes sense. Discretionary spending becomes tight when mounds of gift purchases are at stake, and the housing market tumble could cause skittishness in the buying public in terms of how much it spends this year for holiday gifts. This week, Target, cut its forecast for September same-store sales (sales from stores open at least a year) to 1.5% to 2.5% -- quite a drop from the previous 4% to 6%. In a sign that maybe the housing market was playing a factor, the retailer stated that sales in Florida was particularly sluggish. The state is sharing the top spot with California in terms of housing foreclosures and mortgage flops.

Christmas tree price index: a metric whose time is now?

my husband and son take home our treeOn Sunday morning I opened my local newspaper to see a story of how an Oregon family takes hundreds of Pacific Northwest trees to Hollywood every year, where even bad trees go for $150 but their perfect ones can fetch $400 or more. Yesterday in the Wall Street Journal, tales of Christmas trees from Vermont sold in Brooklyn for similarly outrageous prices -- most trees go for $10 to 20 a foot in New York City. The same trees in Vermont range from $20 to $55, total.

Sunday afternoon my family and I went Christmas tree shopping in our own neighborhood, in Southeast Portland, Ore. We took the wagon and found the price range at the "expensive" Boy Scout lot was $30 to $60, with a fabulously full seven-foot fir going home in the Red Flyer for $39. My four-year-old declared it "perfect" and "beautiful" at first sight and my purchase slid under the $40 quick cash I'd gotten from the ATM.

Christmas tree prices don't make the Consumer Price Index, and as far as I know they aren't tracked in anyone's livability indices. But I wonder if that's not one of those secrets of livable places: well-priced local Christmas trees. It's both a measure of economy (there's lots left over for Christmas presents and butter for those Christmas cookies in my world) and livability (I feel happy to have supported a local farmer, a Boy Scout troop, and not broken my bank in the process). It's why even the apartment building windows frame big Oregon firs in my neighborhood. It's why every Subaru we saw on the streets this weekend was bedecked by an eight-foot tree on its way home to someone's living room.

Reasonable prices on live Christmas trees help make the season bright in Burlington and in Portland. How do the Christmas tree prices affect your town?

TMX Elmos flood the market: was the shortage 'manufactured'?

It was what thousands of parents of whiny kids were waiting for. Out of the blue, the Tickle-Me-Elmo floodgates are open and (among others) Wal-Mart Stores, Inc. (NYSE:WMT) makes oodles of TMX Elmo dolls available on the company's web site. From an, umm, "hidden cache." According to Heather, a TMX Elmo searcher in my office, she finally discovered an Elmo available "suddenly" from Fisher Price. Another warehouse abruptly appear out of the fog in El Segundo? (Do they have fog in El Segundo?)


All at once, eBay, Inc. (NASDAQ:EBAY) listings are everywhere, 22,446 results for my search for "TMX Elmo" and not just lots of results but falling prices. When I first checked around 10:45 a.m. there were dozens of listings closing around $5 or $10 over the suggested retail price of $39.99. 20 minutes later, when I was finishing up this piece? It was more like $5 or $10 under the suggested retail price. The Spanish version was going for a ridiculously cheap $26.55. Market floodage has commenced.

When Black Friday was approaching and customers were gearing up for their long wait in line to be one of the few, the proud, the early purchasers of TMX Elmo dolls, a few less festive souls whispered of "artificial shortages" and wondered if Mattel was purposely creating a frenzy over the toys. Most parents and eBay sellers accused them of a distinct lack of holiday spirit, and oh yeah, not enough capitalism.

Continue reading TMX Elmos flood the market: was the shortage 'manufactured'?

Tip generously without blowing your budget

There's nothing like year-end tips to spoil one's holiday spirit. Just when you can't stand to spend another cent on a present for friend or family member, you remember all those folks you still owe a gratuity.

For busy families that have a lot of service providers to thank (house cleaners, babysitters, hairdressers, etc.), the tipping tally can easily total in the thousands of dollars. (Read SmartMoney's take on what is reasonable and expected for year-end gratuities or take AOL's tipping quiz to see if you know it all already.)

As much as you might fantasize, you can't skip the tips. If you want to keep your tipping budget to a reasonable level, you don't have to play scrooge this season. Here's some ideas for how to thank the folks who help you out year-round without busting your budget:

- If you're giving at the low end of the range, include a nice card with some sincere words of thanks. Hopefully the recipients will feel so good about your personal notes, that they won't notice the envelopes were a little light this year. SmartMoney suggests going even further in some cases and sending a note to the service provider's boss saying how terrific that person was. Maybe you'll net them a raise?

- If the expectation is for some cash and a small gift (as it is for babysitters or housekeepers), skimp on the gift, not the cash. For example, don't give her a $200 cashmere sweater and $50 in cash. Instead, give her some nice soaps and $235 in cash. She may be counting on that cash to buy gifts for her own family.

- SmartMoney warns against edible gifts and that may be true of ubiquitous homemade brownies or Christmas sugar cookies. But some high-end candy, cheese, fruit, or wine that is truly tasty and nicely wrapped can be very appreciated over the holidays -- and not too expensive.

- Put the kids to work. To reward those who care for your kids, a handmade card or ornament from junior may be the nicest gift (and the cheapest to provide).

Wrap Rage: indestructible packaging, endless twisties turn nursery into war zone


I remember how innocent I was, long before I was a parent. Do you remember that time? When you were young, perhaps it was the 80s, or the early 90s. You imagined bringing a baby into your home one day, certainly, it was far off in the future but the image was clear, if a bit soft-focused around the edges: all was fuzzy, wuzzy, warm, soft, and gentle. If you imagined your home with a kitchen, in fact, the knives were all tucked safely away in a hand-oiled maple block somewhere, way, way back on the counter.

[Big sound of brakes squeaking, wheels skidding, cars smashing into walls, screams...]

twisty ties of deathAnd then, I became a parent in the new millennium. And my world was filled with the most fearsome, warlike cutting implements. Industrial-strength scissors that came apart at the hinge so you could sharpen them daily. Hunting knives with a whetting stone, glistening next to the sink (where I keep my gentle organic hand soap). A typical day in my first child's infancy might find my knuckles raw, my fingers calloused, battle wounds all over my fingers.

I'd been faced with my children's toy packaging.

Continue reading Wrap Rage: indestructible packaging, endless twisties turn nursery into war zone

Starbucks, please don't take away my gingerbread latte in January!

peppermint mocha at starbucksI remember the first time I tasted a gingerbread latte. It was the winter of 2000, and Starbucks Corporation (NASDAQ:SBUX) had just opened a new outlet a block away from my suburban condo. I hated the suburbs! But I loved those gingerbread lattes, they made me feel like home for the holidays. And let's face it: ginger and spice are delicious. I could eat them year-round.

But, alas, in January the gingerbread latte disappeared, preceded by the eggnog latte and closely followed by the peppermint mocha. Every season we await their return, their appearance on the specials board a better harbinger of the season than the weather, or the opening of the "Christmas" display at your local grocery store. And every season we mourn their passing.

While I'm not about to suggest Starbucks move the eggnog latte to its permanent menu, serving it alongside tangerine Frappuccinos this summer, I think the company would receive dividends in customer goodwill and extra sales if it extended the holiday beverage season through at least March. Let's put it this way: I love the peppermint mochas so much I'll go to Starbucks to buy them, even though I like the service and the coffee at my neighborhood alternative indy coffee shop better.

And I still love them in March. Surprisingly enough, my tastes don't change between December 26th and February 15th! And I'm not the only one. According to Starbucks Drinks Simplified, the eggnog latte is so popular "People start asking about it in September, but on average these aren't sold until mid-November sometime."

Continue reading Starbucks, please don't take away my gingerbread latte in January!

Will you 'pay it forward' with Oprah or rely on good ol' consumption?

oprah winfreyOprah, Oprah, Oprah. We've always relied on you as the doyenne of spendy gifts, the queen of conspicious consumption. It was you, every year, who announced your "favorites" with much fanfare and fabulous giveaways to your adoring audience (and who wouldn't adore you, with your sponsorship-fueled generosity?).

But this year, you've betrayed the capitalist in us all. You've really gone and done it this time. You've told us to give to charities, not buy things. Huh?

Oh, sure, I'm all for philathropy. But I don't expect this of Oprah. Consumers everywhere are relying on her for her wisdom in selecting the must-have gifts for the holiday. Small, artsy and luxe companies rely on her (or fear her, as the case may be) to send stacks and gigabytes of orders their way, with a "must-deliver" date of December 24th.

Not this year. This year, you're supposed to use your spare cash (and the $1000 debit card, if you were in her audience during the October taping of Oprah's "Pay it Forward" show) to do good works.

I'm all for charity, but I don't see it as a replacement for giving things. I may sometimes interpret the "things" in a different way than Oprah ever did, choosing to give hand-made gifts, books, photographs, scores from the thrift stores, and other slightly less conspicuous examples of consumption. But holiday shopping is inviolate ... I'll wait 'til December 30th or so and then get into the selflessly charitable spirit. Will you follow Oprah's lead, or stick with the pretty-and-tangible things this holiday season?

Lowest prices on what the kids are begging for this year

Looking for toy and game bargains come this Friday, aka Black Friday? You've got it with some of the below choices, with many popular toys -- and even some games -- selling for less than $20 this Friday (and most likely Saturday as well). With the recent launch of the Sony Playstation 3 and the Nintendo Wii gaming consoles, console specials and associated games probably won't be featured heavily (if at all) in Black Friday deals with the launches having happened so recently. So, for less-expensive tastes, how about the below goodies:

Wal-Mart
Candyland Dora the Explorer Edition -- $9
Bratz sleepover doll -- $10
Disney princess director's chair -- $10
Playstation 2 three-game pack assortment -- $10
Cabbage Patch Kids Snuggle Beans assortment -- $10
Hot Wheels 20-car assortment -- $10

Target
Bratz doll -- $10
Cabbage Patch Kids cry and drink baby dolls -- $15
Bratz Babyz bride and groom set -- $15
Barbie mini-kingdom carriage and dolls -- $15
Star Wars transformer -- $15
Yahtzee turbo board game -- $15

Toys R Us
Dave Mirra freestyle BMX (Playstation 2) -- $5
Monster House DVD -- $8
Trivial Pursuit Star Wars Saga edition -- $10
Crayola super coloring kit -- $10
Leapfrog Books rainbow fish book -- $10
Magnetix 100-piece tube game set -- $15

Got gaming on your list? Target will be selling the Nintendo DS Lite for $129.99. Currently, it is listed for $224.99. There will definitely be more high-tech toy specials going round the ads this Friday, so keep your eagle eye out like I know you will. One word -- leave the kids at home with the significant other or a family member for this shopping experience (that goes without saying).

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Last updated: November 22, 2009: 11:36 PM

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