Would you like a couple of failed Internet page loads? I have a bucketful of them for you. Would you like your e-mail tied in knots? I can help you out there also. It's all compliments of my new HughesNet DSL connection. If it was a new car, I'd take it back to the dealer. If it was a dish rag, I'd have thrown it out by now.

And it appears that I'm not alone in my assessment of this consumer internet service from Hughes Communications Inc. (NASDAQ: HUGH). I blogged about it previously on one of our sister blogs. I've received feedback there from other Hughes customers who are as unhappy as I am with the Hughes service. Yet not one comment came to their defense. No, not one good thing have I heard.

Overall, the company's stock is doing well, and analysts are calling it a strong buy. Oscillating in a range between $48 an $55, it's holding the middle ground between its 52 week high and low. The company has made some major upgrades for its commercial customers as of late, but honestly, what is it doing for me, the little guy?

If this is the way that Hughes serves its consumer clientele, it's a good thing that it has a commercial division. Because from the way I see it, the company isn't long in the private sector. Someone needs to remind Hughes that word of mouth travels quite fast on the Internet. We're not happy out here with Hughes, and someone might find that out. In the mean time though, its stock is holding its ground.

Gary Sattler is a freelance blogger. He does not knowingly have interest in Hughes Communications, (except for the two year contract they're going to have to ride out with him.)