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The Wal-Mart Weekly: Target becomes a guest in the customer returns process

Welcome to the 49th installment of The Wal-Mart Weekly, a column dedicated to bringing you insight, wit, facts, results, opinions and just a bit of everything else when it comes down to a very hot topic these days: Wal-Mart.

In the last edition of The Wal-Mart Weekly, I peered into the customer returns process at the world's largest retailer. This week, Wal-Mart will go on hiatus for a week while I perform the same experiment on its closest competitor, Target Corp. (NYSE: TGT). As such, Target is my special guest on this week's Wal-Mart Weekly.

Although it seemed to me that there was a process breakdown and too much of a liberal take on returning several items to Wal-Mart in last week's column, it was a little different at Target. At least the packages were looked into this week, but there was more to it as well.

Continue reading The Wal-Mart Weekly: Target becomes a guest in the customer returns process

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Last updated: September 05, 2008: 11:44 PM

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