In the battle for pizza-chain dominance, it was Papa John's International (PZZA) that took the cake (or rather the crust). The Consumerist reports that the latest results from the University of Michigan's American Customer Satisfaction Index -- tracking points on customer expectations, perceived quality and value, customer complaints, and customer loyalty -- show Papa John's topped its peers in both the pizza business and the fast-food sector overall.
The chain improved its score by 6.7% from last year, hitting 80/100.
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