web search posts
FeedPosted Feb 26th 2009 12:35PM by Peter Cohan (RSS feed)
Filed under: Competitive strategy, eBay (EBAY), Marketing and advertising
With all the gloom in the global economy, I got to wondering whether there is anything else going on in the world of business. I'm looking for growth because I think that's what will ultimately bring the economy out of the doldrums. Not surprisingly, that growth is coming from technology companies. In Growth Matters, I look at consumer technology companies that point the way to growth trends -- and in the process introduce services and products you may want to explore.
With all the content on the Web, wouldn't it be nice if your friends could sort through it all and let you know which ones are worth viewing? That's the idea behind StumbleUpon, which its General Manager, Michael Buhr, described to me as follows, "StumbleUpon -- which eBay (NASDAQ: EBAY) bought for $75 million in May 2007 -- is an internet community that allows its users to discover and rate Web pages, photos, and videos. It is a personalized recommendation engine that uses peer- and social-networking principles."
Continue reading Growth Matters: StumbleUpon filters the web
Posted Oct 27th 2008 2:10PM by Brian White (RSS feed)
Filed under: Competitive strategy, Microsoft (MSFT)
This post is part of a feature on companies and products that our bloggers think are in need of a makeover. See all 26.
When Microsoft Corp. (NASDAQ: MSFT) released its Windows Vista operating system product almost two years ago, the market was initially excited. That excitement turned to boring indifference as customers, both business and consumer, realized that this was just another update to Windows. Nothing revolutionary, or even evolutionary (in many minds). The problem was this: Windows Vista was a huge change under the hood, but where its users interact with it, it seems like a boring reinvention of an operating system from half a decade ago.
But Microsoft doesn't just make operating systems. It's into the office productivity business (Microsoft Office, anyone), it's big into the mobile business (Windows Mobile), and it's tried desperately to compete with Google Inc. (NASDAQ: GOOG) in the web search advertising business (which has largely failed). So, the company, which continues to make a ton of cash every quarter by selling Windows on all those global PCs that are sold, has no debt and a ton of cash under the mattress. It's still a boring company with a business model that's being made rapidly outdated by the internet and web-based competitors. Should it take its cash, return it to shareholders, and close up shop? Though this was suggested of Apple Inc. (NASDAQ: AAPL) some time back, that company roared back (maybe you've heard). Can Microsoft?
Continue reading Makeover needed: Microsoft
Posted Oct 15th 2008 2:00PM by Brian White (RSS feed)
Filed under: Competitive strategy, Google (GOOG), Microsoft (MSFT), Yahoo! (YHOO)

A report released by SearchIgnite yesterday concluded that U.S. paid search increased
almost 27% in the third quarter of 2008 compared to the year-ago period. It looks like sellers have shifted more money into interactive advertising from traditional marketing as of late.
However, the same report stated that retail advertisers upped their search spending in the Q3 period only by 1.5%. Roger Barnette, SearchIgnite's president, stated in the report that, "Retail had issues throughout the year, but it hasn't affected all sectors." Barnette concluded by saying that travel, media and the non-mortgage area of financial services didn't dip like traditional retailers this past quarter.
Adding to a general retail pull-back dlately, the report also stated that retail sellers cut back on paid search spending by 10% in September. Whether retailers continue to curtail paid ad spending in Q4 amidst the most tumultuous market and consumer outlook in a long time remains to be seen, but market sentiment thinks it will. Overall September sales
slowed down at a pace not seen in three years and October may not be any better. Less sales = less paid ad spending? Pretty likely.
Posted Apr 5th 2008 3:26PM by Peter Cohan (RSS feed)
Filed under: Google (GOOG), Microsoft (MSFT), Yahoo! (YHOO)
Bloomberg News reports that Microsoft Corp. (NASDAQ: MSFT) has threatened to start a proxy war for Yahoo! (NASDAQ: YHOO) and to drop its offer price if it does not get a response from its board. CNNMoney reports that Microsoft CEO Steve Ballmer has set a three-week deadline for a response from Yahoo! Microsoft is making noises about cutting its $44.6 billion offer for Yahoo!, arguing that the U.S. economic slowdown has hurt Yahoo!'s business.
Microsoft offered Yahoo! $31 a share on January 31st -- 62% above its price the day before -- and Yahoo! rejected the offer on February 11. Meanwhile, Yahoo! and Microsoft have lost share in the U.S. search market while Google Inc. (NASDAQ: GOOG) has gained share. Specifically, Yahoo!'s share fell from 22.2% in January to 21.6% in February while Microsoft 's dropped from 9.8% to 9.6%. Google's rose to 59.2% from 58.5% in January.
Yahoo! appears to be deluding itself that a stand-alone strategy will boost its stock price. On March 18, Yahoo! argued that its second place position in Web search, its operations in Asia, and the potential cost savings of the deal show it's worth more than Microsoft's offer. Yahoo said then that sales will climb at least 19% in each of the next two years and that growth would be higher than analysts anticipated.
Continue reading Microsoft grows impatient, threatens to drop its offer price for Yahoo!
Posted Jan 4th 2008 4:50PM by Brian White (RSS feed)
Filed under: Consumer experience, Internet, Competitive strategy, Google (GOOG)
Google (NASDAQ:
GOOG) had a very busy 2007 -- initiatives and projects, product launches and a furious growth rate that kept analysts guessing every single quarter. With so much going on at the world's most popular internet search engine, will Google lose focus on the bread-n-butter machine of its revenue -- web searches?
If Google would pour as
much focus and resources into all its products as it does the constant refinements it gives its search-related advertising, the company would have many revenue legs to stand on (most likely). However, Google has a history of launching products to see how they do before dedicating too many resources to it. After all, it took years for text advertising on Google searches to produce billions in quarterly revenue. The more products prove themselves, the more attention they get.
What other products from Google will get more and more attention in 2008?
The New York Times says that Google could eventually control 80% to 90% of internet searches, up from today's sub-70% level. Can Google really attain search engine growth to attain complete and utter domination of search?
If not,
where are supplemental revenues going to come from? Google is lining up products to fill this void, but it can't lose focus on its core search business, even for a nanosecond. To fuel all the growth and the massive product launches from the company, the revenue will have to be there. Right now, that's all search -- and it must continue to be Google's main focus in everything it does.
Posted Apr 8th 2007 9:10AM by Brian White (RSS feed)
Filed under: Products and services, Consumer experience, Competitive strategy, Google (GOOG), Yahoo! (YHOO), Marketing and advertising, Battle of the Brands
This post is part of our Battle of the Brands feature. Let us know which brand you prefer, and watch out for more Battle of the Brands posts.
Yahoo! Inc. (NASDAQ: YHOO) was the shining star of the internet bubble in 2000, just before the dot-com crash, and has managed to keep a huge customer base (tens of millions, if not hundreds of millions based on how you calculate it). Yahoo! customers are loyal apparently, even though Google has trounced Yahoo! in recent years in terms of search popularity and overall brand awareness. Like Google Inc. (NASDAQ: GOOG), Yahoo! was founded by Stanford grad students, Jerry Yang and David Filo, so that information on the web could be more easily found back when the web was in its infancy -- 1995.
From 1995 to 2001, Yahoo! grew at a rapid clip, and then saw a downward spiral as advertising fortunes started collapsing at the same time Google's "text ad" advertising model started growing by leaps and bounds. It's pretty obvious by now that Yahoo!'s "one ad for all" approach grew quite stale (and so did its revenues) at the same time Google's "customer relevant" and unobtrusive ad model grew an an inversely proportionate rate. Yahoo! has made great strides on the comeback trail under five-year CEO and Hollywood expert Terry Semel, who has modeled Yahoo! as a "relationship builder" to customers (and gotten them to pay for certain services).
This model is quite opposed to Google's "tool-based" customer model that can't touch Yahoo!'s model for creating and enhancing actual relationships with paying customers, beyond just providing easy internet tools for customers while keeping that "relationship" quite distant. Yahoo! shares spit almost three years ago, but have remained between $29 and $44 per share since that time. By contrast, Google's shares have skyrocketed from $85 in August 2004 to over $460 today. In terms of an investment over the past five years, it's hard to draw a conclusion since Google has been publicly traded for less than three years, while Yahoo! has been traded for quite a bit longer than that.
Continue reading Yahoo! vs. Google: Battle of the Brands
Posted Dec 4th 2006 10:52AM by Gary E. Sattler (RSS feed)
Filed under: Products and services, Consumer experience, Internet, Competitive strategy, Google (GOOG), Yahoo! (YHOO), Marketing and advertising
In the realm of business, which I like to refer to as organizational warfare, there's that constant struggle for consumer recognition and market share that makes the wheels of commerce go 'round. Bringing that eternal business struggle to a point and form that I can work with and understand, often involves the application of one simple dynamic taught to me long ago. Business, and many other aspects of life, can be more easily viewed and understood by applying the same concepts as a game of chess. I have applied that analytical template to a multitude of situations and it always seems to play out.
I'll give you just a few examples of the principles of which I write, and I'll frame them with the Yahoo / Google struggle. When you're done reading you may decide I'm a bit off center, but there are those of my readers who know exactly what I'm writing about.
Continue reading Why Yahoo can't seem to shake up Google